Experience

Frontier Global Underwriting
• United Kingdom
• Insurance
• 1 - 100 Employee
• Underwriting Technician

  • Mar 2023 - Present

Pen Underwriting UK
• United Kingdom
• Insurance
• 200 - 300 Employee
• Insurer Analyst

  • Sep 2021 - Mar 2023


Chubb

• Insurance
• 700 & Above Employee

• Multinational Policy Processor

  • Apr 2018 - Jul 2021

  I was promoted to solely manage the processing of Medical Clinical Trial Policies on a global scale. On a daily basis I manage broker requests for Clinical Trials and on a wider scale I am responsible for continually improving our data processes to enable faster clinical trial document generation and bookings. I successfully managed to optimise our data to reduce our SLA to less than 24 hours, ensuring that Clinical Trials are processed faster and more efficiently.The role also involves closely liaising with our Broker Client Service Executives to help them effectively manage their relationships with key brokers and providing additional support where appropriate. Show less

• Quality Risk Analyst

  • Nov 2017 - Apr 2018

  I lead the data analysis for an ongoing project which involved submitting daily data reports to senior management and providing detailed analysis to support the project deliverables. In this role I managed to increase my data analysis experience and expand my Excel skills including vLookUps, Pivot Tables and Conditional Formatting which made my reporting more effective. By utilising these analytical functions, I could easily identify any quality control issues, make easy comparisons and provide high level summary reporting to senior management across Europe and the USA. As a result, I was able to produce easy to understand automated data dashboards and reports using complex Excel functions, allowing for easy and more meaningful analysis. The reports that I produced on a daily basis were instrumental in achieving the project goals and were the only single source of truth for senior management to keep track of project status. My contract was extended to a permanent contract due to the work I completed on this project. Show less



SCOTMID Ltd

• United Kingdom
• Retail
• 200 - 300 Employee

• Customer Service Representative

  • Nov 2015 - Nov 2017

  Responsible for ensuring a high level of customer service and compliance with all of the relevant health and safety regulations in relation to the preparation and serving of hot and cold food. High standards of professional presentation and people skills were necessary. Responsible for ensuring a high level of customer service and compliance with all of the relevant health and safety regulations in relation to the preparation and serving of hot and cold food. High standards of professional presentation and people skills were necessary.