Workplace Operations

• Nov 2022 - Present

In my role at SAQ, I drive our startup's success through three key avenues: Avenue #1: Employee Engagement I take the lead in elevating employee engagement by planning and executing virtual and in-person internal events. My achievements include organizing company-wide offsites and smaller team collaboration events, ranging from 30 to 200 attendees. Notably, I orchestrated a 150-person company offsite in Lisbon, Portugal, this past April. Currently, I'm dedicated to developing a virtual event series for remote team engagement. I also collaborate with our Marketing Events team for external events. Avenue #2: IT/Security Coordination I'm responsible for equipment coordination and inventory management, ensuring all employees have the necessary corporate devices and tools. Managing vendor relationships and corporate device accounts is a key aspect of my role. I closely collaborate with the IT/Security team to establish company-wide corporate device security best practices and processes. Avenue #3: Physical Workspace I oversee all office and lab spaces in multiple global cities, including Arlington, Palo Alto, Paris, London, and New York. My role involves workspace management, vendor relations, and policy formulation. I excel in creative problem-solving to address workplace challenges promptly. I organize and lead monthly Town Hall meetings with teams in our physical spaces to maintain transparent communication. Additionally, I handle all contract and lease negotiations and renewals for our company workspace. Additional Contributions: In the fast-paced startup environment, adaptability is paramount. I eagerly embrace all-hands-on-deck scenarios and frequently engage in last-minute projects to ensure our collective success. I am passionate about contributing to SAQ's growth and success and welcome opportunities for collaboration and networking in the industry. Please reach out if you're interested in connecting or discussing potential opportunities. Show less

Front Office Manager

• Jan 2022 - Nov 2022

Operations Manager @ Marriott

• May 2021 - Jan 2022

Operations Manager

• Jul 2019 - Feb 2021

- Creative problem solving under high pressure, leaving guest satisfied while staying within company standards. - Provide training, orientation, and necessary level of authority to guest contact employees that allow quality attention and follow-up to guest needs at a level that attains targeted Hospitality Total Service scores. - Develop interpersonal and intergroup relationships between team members and premium Casino players from all global markets. - Identify strengths & opportunities for growth, with the intent to leverage strengths, and take advantage of opportunities to expand profit margins and guest satisfaction. Show less

Front Desk Supervisor

• Mar 2019 - Jul 2019

- Leadership and organization of a front desk shift with a team of up to 12. - Communication with staff and management of all shift details & updates through daily chat ins/outs. - Ownership of all escalated guest related issues elevated by agents in need of support.

Front Desk Representative

• Jul 2015 - Mar 2019

- Responsible for checking in/out all hotel reservations efficiently, while communicating necessary information related to guest's stay with a friendly and upbeat attitude.- Enhancement of guests' experience by upselling additional Caesars' products by understanding and selling appropriate Caesars' products to fit specific guests' needs.- Fill in as Front Desk Supervisor when gap in staffing occurred.