Vice President

• May 2015 - Present

Whether Traditional, Colonial, Country French, English Tudor, or Contemporary, Robert Montgomery Homes, Inc. has been setting the standard for custom home construction and remodeling in the greater Kansas City area since 1977. The company is known throughout the Kansas City home building industry for the high caliber of residential construction and the exceptional refinement of architectural detailing, scale and proportion that is the hallmark of a Robert Montgomery custom home. As masters at aesthetically integrating modern technological advancements and construction techniques with classic architectural styles, Robert Montgomery Homes works diligently with each custom home client to create a custom home that is both timeless and innovative. Show less

Internet Channel Moderator & Home Repair Handyman

• Nov 2012 - Apr 2015

Sales Consultant

• Jul 2012 - Oct 2012

Z Wireless is a retail sales and service company operating Verizon Premium Wireless Retail stores throughout the Midwest. As a sales consultant for Z Wireless I assisted customers with new phone purchases, technical questions about their devices, bill payments, changes to their cellular plans, etc. I quickly climbed to the top tier of sales with above average percentages in each unit category. To maximize productivity, I scheduled appointments with customers for other employees and myself to maximize slow door swing days. I made sure that the cash drawer had the appropriate amount of bills for making change before each sales shift and opened the store by doing a phone inventory and any other opening duties every morning. I managed phone and accessory inventory for the store with low variance. In my third month at the store, I orchestrated the auditing process by making sure the store and the employees were ready when I met with the auditing agent. I also designed several marketing displays and posters for the store, as well as, created excel documents to keep prior year customers and current customers organized when making follow-up phone calls. Show less

Executive Manager

• Feb 2010 - Jul 2012

College Works Painting is a Princeton Review Top 100 college business-management internship company with more than 650 personnel in 25 divisions throughout the U.S., generating $25 million in annual revenue. As an Executive Manager for College Works I built and ran my own company. I was in charge of developing and implementing various marketing strategies to promote my business and to find potential clients to work with. I met with hundreds of customers to sell them on myself and the company, orchestrated the production of their project, and worked with them directly to ensure phenomenal customer service. As with running any business, I was also responsible for recruiting, hiring, training, and managing employees. I preformed profit analyses for each job, organized work orders for the different crews, and delegated responsibilities to my workers. I also organized payroll for my employees and set pay-raises accordingly. During my time with the company, I have also recruited and helped train eight new managers; four of which finished in the top ten in the division last year. • Placed in the top ten division-wide for sales each year. • Achieved a 55% closing rate through aggressively pursuing prospects and using a consultative selling style. • Broke company record for largest profit margin by leveraging strong relationships with clients and directing productive workflow. • Maintained an excellent customer service record. • Helped to grow the district from two to three territories by establishing a strong presence on multiple university campuses. • Generated hundreds of new leads each year. • Worked with company database to keep thorough records for each client. • Grew division staff by interviewing 1000+ candidates and hiring managers throughout the division. • Prevented contract loss and bad debt by negotiating mutually beneficial resolutions to contract and labor disputes. • Recruited and trained over 30 employees and four top-performing Branch Managers. Show less

Team Leader

• Nov 2011 - Jan 2012

The Buckle is an upscale retailer that sells clothing, footwear, and accessories primarily to fashion-conscious young men and women. While working at The Buckle, I was quickly exposed to a fast paced selling environment in which I excelled. In my brief time with the company, I was awarded with increasing levels of responsibility and quickly moved into a leadership role. After my first two weeks, I found myself beginning to master the sales techniques that each store implemented and was competing closely for the number one position in sales each week. As Team Leader, I played an important role in delegating responsibilities to other team mates, worked with upset customers to resolve their complaints, organized and monitored merchandising displays, and closed out the cash registers at the end of each work day. In addition, I was working in a compensation based environment and strove to bring in as much revenue as possible for the store each day. While working at The Buckle, I was awarded for top performance in the stores busiest month, December. I was consistently in the top two for sales revenue each month and showed steady growth in every department in which I was involved. I believe that The Buckle is a great company to work for, and through my time there, I gained valuable experience in sales, customer relations, and leadership. Show less

Server / Host

• Nov 2005 - Jan 2010

Chili’s Grille and Bar is a restaurant food chain with more than 1400 locations located mostly in the United States and Canada. Chili’s is owned and operated by Brinker International, Inc. and serves American food influenced by Tex-Mex cuisine. While working at Chili’s as a host, I arranged the seating rotation as guests entered and directed as even a pace as possible for seating customers in an attempt to help facilitate work flow for the servers and guarantee a minimum wait time for guests. As a server, I kept in constant communication with guests to ensure a pleasant dining experience for them. I greeted each table, took orders and entered them into the computer, delivered food and beverages to each table, handled the customer payments, and insured quality of each plate before it arrived at each table. While working at Chili’s I received many positive evaluations from customers online and was awarded for my customer service. Show less

Stocker / Sacker

• Feb 2004 - Nov 2005

Price Chopper is a nation-wide grocery store chain. At the age of 14, I began my first job working as a sacker at Price Chopper. I had few responsibilities, but was quickly recognized for my positive attitude, timeliness, work ethic, and loyalty. I was presented with the top sacker award and was soon promoted to a stocker. While working as a stocker, I was responsible for getting merchandise out, helping customers locate items throughout the store, and unloading the supply trucks. Show less