Experience

Sticks Kebob Shop

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • May 2022 - Present

  Customer Service focused, while building up employee morale and training.

• Assistant Manager

  • Mar 2019 - May 2022

  Providing excellent customer service, building relationships with catering partners, and growing sales. Detailed oriented with accounting, food safety, and planning a successful day.



Denny's

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Feb 2017 - Mar 2019

  Managing systems and standards. While focusing on developing and coaching the staff to produce the highest level of customer service and in return build relationships and profit.

• Restaurant Manager

  • May 2016 - Feb 2017

  Daily Operations, Paperwork, Banking, Customer Service , Training & Developing Employees to produce growth in the business and in the employees.



Huddle House

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Jan 2009 - Aug 2015

  Production role while managing the business. Results an average 10% growth year over year. Daily Responsibilities: 1. Daily Paperwork (deposits) 2. Cash and Shift Inventory Audits 3. Food Safety Walk Thru 4. Verify and Reissue Sanitation Checklist 5. Check Maintenance Issues, Call for repair. (If I am able to fix I do) All while being in Production (Cook) for 40 hours a week. Weekly Responsibilities: 1. Weekly Paperwork Audits (send to Corporate Office) 2. Weekly Inventory Audits 3. Produce an accurate Truck Order using the Inventory Audit and maintaining a budget given to me by the owner. 4. Report any Maintenance Repairs using the Web Based Spreadsheet. 5. Review Sanitation Checklist and address any areas of concern. Issue a Weekly Checklist and assign work to be completed. Monthly Responsibilities: 1. Conduct VEC hearings and report to owner the outcome. 2. Maintain ALL stores Black Book Program by updating pricing, inventory cost, promotional items, staff scheduler, and importing payroll figures. 3. Complete a Company Comparison Spreadsheet which has Sales, DA, payroll, operating and food cost, also includes commissary balance and bonus compensation. 4. Assist General Manager in any computer or POS repairs when needed. Also help with paperwork correction if needed. During my time at this location I went from 67% down to 49% on Payroll, Operating, and Food Cost combined. Sales have grown from (-3%) to 8% the first year, 10% year over year. Show less