Rob Strayer
Cloud Engineer at Aunalytics- Claim this Profile
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Topline Score
Bio
Credentials
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CCNA
CiscoDec, 2008- Nov, 2024 -
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
CiscoJan, 2018- Nov, 2024 -
Cisco Certified Networking Professional -Enterprise
CiscoMar, 2013- Nov, 2024
Experience
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Aunalytics
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United States
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Data Infrastructure and Analytics
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100 - 200 Employee
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Cloud Engineer
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Jul 2021 - Present
• Design, deploy and manage Internet, Transport and Collaboration services over service provider backbone, supporting 100+ clients, using BGP, MPLS, L2VPN and OSPF protocols• Acquired CJIS / LEADS Level 4 certification to support and maintain Public Safety and Law Enforcement systems• Secure client networks with geolocation filtering and AI tools to maximize bandwidth and enhance user experience• Develop, implement and support complex enterprise and data center solutions, providing clients with network stability and uptime, utilizing SAN storage solutions, Load balancers and redundant routing protocols (HSRP, VRRP, EIGRP and OSPF)• Provide client networks with next generation security solutions for data protection, user experience and work from home setup with the use of Next Generation firewalls, Content Filtering solutions, VPN and endpoint protection• Develop bill of material and scope of work for Sales Team and provide consulting services to clients to deliver robust IT solutions from start to finish• Lead help desk and technician level associates through daily service impacting client issues to meet SLA requirements and provide technicians with troubleshooting techniques and knowledge• Build and maintain lab environment to provide associates with training options for growth within the company
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NetGain Information Systems
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Network Engineer
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May 2016 - Jul 2021
• Designed, implemented and deployed unified communications and collaborative solutions to clients, reducing management and capital expenditures while maximizing user experience and client satisfaction• Expanded and maintained hosted voice systems to offer clients cross-platform collaboration solutions• Assisted with deployment of VRF segments within service provider network and implemented VRF dial-peers to support multi-tenant Unified Communications / Collaboration design allowing clients to utilize hosting services but to be completely isolated and in their own environment
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Pre / Post Sales Engineer
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Oct 2013 - May 2016
• Worked as a liaison between sales, project and technical teams, providing the tools needed to win opportunities and handoff for proper implementation• Conducted quarterly strategic planning sessions with client executive team to develop and execute technology roadmaps and prepare annual Information Technology budgets, generating new sales opportunities• Lead discussions with sales and administrative teams surrounding product rollouts and service catalog updates
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Network / System Technician
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Oct 2008 - Oct 2013
• Managed and maintained Hosted Unified Communications platform supporting about 15 clients / 1,500+ endpoints• Provided voice and network help desk support for clients while maintaining SLA requirements• Performed desktop troubleshooting (Windows XP and Windows 7) and server administration (Windows Server 2003)• Managed VMware appliances, Active Directory, DHCP, DNS and backups• Developed and maintained system imaging servers, reducing the amount of time deploying Faculty / Staff and Lab Computers for a University
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Technology Convergence Group
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Telecommunications
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Information Technology Technician
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May 2006 - Oct 2008
• Performed TDM, VoIP and CTI installations and integrations• Installed voice and data system cabling infrastructure, analog and digital voice systems• Supported key system unit telephone systems, PRI circuits, T1 data connections and computer telephony integrations • Performed TDM, VoIP and CTI installations and integrations• Installed voice and data system cabling infrastructure, analog and digital voice systems• Supported key system unit telephone systems, PRI circuits, T1 data connections and computer telephony integrations
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Education
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Wright State University
Bachelor’s Degree, Management Information Systems, General