Rob Speksnijder
Project Delivery Manager at NewWorldTech- Claim this Profile
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Topline Score
Bio
Rupal Shah
I throughly enjoyed working with Rob as he was a true advocate of user research. He managed some really difficult stakeholders, and made sure all key decisions were made from evidence gathered from the research. Great to work with as he provided us with a clear vision and was very empowering. I would recommend him highly as a great leader for any product team.
Abs Dey
Having worked with Rob to shape a number of high-profile value propositions in different organisations, I can say that he is fantastic at translating strategy into transformative value. Commanding a tremendous level of respect from his peers and senior leaders, Rob is an exceptional product leader adept at navigating complex stakeholder and regulatory landscapes to both, shape strategy and create a quality platform to execute. Always open to new thinking, his leadership skills strike the ever so fine balance between providing clear direction and the creative license for teams to deliver. Hugely enjoyed working together and would be a terrific asset to any organisation.
Rupal Shah
I throughly enjoyed working with Rob as he was a true advocate of user research. He managed some really difficult stakeholders, and made sure all key decisions were made from evidence gathered from the research. Great to work with as he provided us with a clear vision and was very empowering. I would recommend him highly as a great leader for any product team.
Abs Dey
Having worked with Rob to shape a number of high-profile value propositions in different organisations, I can say that he is fantastic at translating strategy into transformative value. Commanding a tremendous level of respect from his peers and senior leaders, Rob is an exceptional product leader adept at navigating complex stakeholder and regulatory landscapes to both, shape strategy and create a quality platform to execute. Always open to new thinking, his leadership skills strike the ever so fine balance between providing clear direction and the creative license for teams to deliver. Hugely enjoyed working together and would be a terrific asset to any organisation.
Rupal Shah
I throughly enjoyed working with Rob as he was a true advocate of user research. He managed some really difficult stakeholders, and made sure all key decisions were made from evidence gathered from the research. Great to work with as he provided us with a clear vision and was very empowering. I would recommend him highly as a great leader for any product team.
Abs Dey
Having worked with Rob to shape a number of high-profile value propositions in different organisations, I can say that he is fantastic at translating strategy into transformative value. Commanding a tremendous level of respect from his peers and senior leaders, Rob is an exceptional product leader adept at navigating complex stakeholder and regulatory landscapes to both, shape strategy and create a quality platform to execute. Always open to new thinking, his leadership skills strike the ever so fine balance between providing clear direction and the creative license for teams to deliver. Hugely enjoyed working together and would be a terrific asset to any organisation.
Rupal Shah
I throughly enjoyed working with Rob as he was a true advocate of user research. He managed some really difficult stakeholders, and made sure all key decisions were made from evidence gathered from the research. Great to work with as he provided us with a clear vision and was very empowering. I would recommend him highly as a great leader for any product team.
Abs Dey
Having worked with Rob to shape a number of high-profile value propositions in different organisations, I can say that he is fantastic at translating strategy into transformative value. Commanding a tremendous level of respect from his peers and senior leaders, Rob is an exceptional product leader adept at navigating complex stakeholder and regulatory landscapes to both, shape strategy and create a quality platform to execute. Always open to new thinking, his leadership skills strike the ever so fine balance between providing clear direction and the creative license for teams to deliver. Hugely enjoyed working together and would be a terrific asset to any organisation.
Experience
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NewWorldTech | NWT
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Project Delivery Manager
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Jul 2022 - Present
Delivery of strategic project for client relating to networking upgrades. Delivery of strategic project for client relating to networking upgrades.
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Head of Product
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Jan 2022 - Jun 2022
Successfully shaped this digital service delivery organisation into a product led one, based on a vision and strategy that was enacted by delivery of key capabilities to be used in future developments.Oversaw all product development, ensuring it aligned with those key strategic areas such as automation and reusability, data and cost.Achieved product development of a number of reusable, configurable products, using API and cloud technologies to be made available to foreign users as revenue share or licence model solutions.
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Product Manager
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Dec 2021 - Jan 2022
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Product Director at NHS Test and Trace for Surge Testing and Local Authority Access to Funding/Stock
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Jul 2021 - Dec 2021
Ensuring Local Authorities can access Funding and Stock in as simple a way as possible. Leading team to identify user needs, map as is and work with stakeholders to deliver iterative improvements to the service. In addition, ensuring surge testing E2E process is optimised to meet user needs.
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Product Director for Rapid Lateral Flow Tests - Digital and Pharmacy obtain channels
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Feb 2021 - Jun 2021
Product Director for digital Direct and Pharmacy obtain channels for rapid lateral flow tests (also known as LFDs), primarily governed through the Asymptomatic Testing Expansion delivery programme. Working with a range of stakeholders to identify design requirements for channels, and with design and digital colleagues to ensure backlog prioritised and delivered aligned to strategic objectives.
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HM Revenue & Customs
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United Kingdom
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Government Administration
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700 & Above Employee
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Lead Product Manager and Programme Manager for Making Tax Digital
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Dec 2015 - Feb 2021
Overseeing a programme of work to deliver and then optimise the MTD service across SA, VAT and CT regimes. Accountabilities include ensuring the E2E customer facing service being delivered meets user needs, improves on the current service provisions around the customer experience and reduces admin burden. In addition that there are benefits realised for the Department in a cost effective manner. Role includes leading multiple scrum teams around the country to deliver all customer facing functionality in a mixture of User Interfaces and APIs to agreed timelines and working with colleagues to ensure comms, delivery phases, onboarding and monitoring tools are in place as required. Also oversee Agent Services, Streamlined Company Registration Service and formerly Company Accounts and Tax Online.
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VAT Process Owner Team Strategic Compliance Lead
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Aug 2013 - Nov 2015
Compliance lead in VAT Process Team in HM Revenue and Customers. Responsibilities including ensuring all existing VAT processes were protected from Criminal Attack, working closely with Enforcement and Compliance colleagues and development of key risks to regime in this space and the mitigation of those risks. Additionally looked into strategic ways generally to reduce the VAT Gap.
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VAT Service and System Owner
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Apr 2012 - Jul 2013
Led team owning 12 VAT online services and 30 backend systems, developing communication links with IT Partners in case of outages and agreeing planned maintenance dates that avoided customer impact. Responsible for security accreditation and signoff on data transfers to external parties requiring security clearance.
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Online Service Standards Owner
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Apr 2008 - Mar 2012
Assisted and then led online user interface standards for HMRC projects outlining how the UI would look to customers and ensuring consistency across services. This included development based on external best practice and existing HMRC online services in areas such as service content, help, accessibility, browsers, page flows (when to use fields, tables, hint text etc), and latterly developed mobile apps, terms and conditions.
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Customer Experience Manager
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Jan 2006 - Mar 2008
Review of customer feedback to identify areas for customer improvement in user journey and then take them forward.
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Project Support Officer
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Jul 2004 - Dec 2005
Assisted VAT Business to Government project using XML Schema for bulk VAT Return submission. Role required close relationship with Software Developers and lead on Testing and Support arrangements.
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VAT Telemarketer
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Apr 2004 - Jun 2004
Responsibilities consisted of calling customers and advising of benefits to using new Online Service to submit VAT Return, and then taking them through the registration and enrolment service. Later moved to team leader role in area analysing staff performance against baseline take-up targets and offering development assistance on call handling based on experience working in Private Sector.
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Internet Content Manager
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Oct 2003 - Mar 2004
Assisted updating former Customs & Excise website to prepare for merger with Inland Revenue website. Duties included transferring existing web pages into a new technical format and then publishing them into live following review process. Later moved to lead role in team, assigning workload, leading review process and creating training instructions to assist staff in area which increased production and reduced error rates.
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BP Shipping,
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Maritime Transportation
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100 - 200 Employee
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Deck Officer - BP Shipping
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Sep 1997 - Mar 2002
Deck Cadet and then 3rd Officer for BP Shipping, working deep sea on VLCC (Very Large Crude Carriers) and LNG (Liquefied Natural Gas) tankers. Deck Cadet and then 3rd Officer for BP Shipping, working deep sea on VLCC (Very Large Crude Carriers) and LNG (Liquefied Natural Gas) tankers.
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Education
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St. Edward's College
Community
