Experience

Bad Hombre Gaming

• Malta
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Head of Sales, Business Development & Commercials

  • Jun 2023 - Present

  We are on a mission to make your crypto casino stand out. With tens of years of B2B and B2C experience in the gambling industry, we are a team of professionals with expertise in casino operations, acquisition, marketing communications, brand development and everything in between. We put our passion, knowledge, and authenticity together to give you a customer-oriented service that aims to reach your business goals We are on a mission to make your crypto casino stand out. With tens of years of B2B and B2C experience in the gambling industry, we are a team of professionals with expertise in casino operations, acquisition, marketing communications, brand development and everything in between. We put our passion, knowledge, and authenticity together to give you a customer-oriented service that aims to reach your business goals



GR8 Tech

• Cyprus
• IT System Custom Software Development
• 300 - 400 Employee

• Senior B2B Sales Manager - Contract

  • Mar 2023 - Jun 2023

  GR8 Tech (ex Parimatch Tech) is a B2B iGaming company that provides stable, resilient, adaptive, and highly scalable business solutions for iGaming companies, which are easy to integrate and manage without the need for supervision or intrusion. GR8 Tech’s key offers: - An iGaming platform - BaaS (Business-as-a-Service) - The Parimatch franchise From great technological products to consulting, integration, and long-lasting operation services — we are here to provide great gaming tech to satisfy even greater ambition! Show less



Soft2Bet

• Malta
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Senior B2B Sales Manager

  • Apr 2021 - Mar 2023

  Soft2Bet has indeed taken the iGaming industry by storm, establishing itself as a trusted business partner and gaining worldwide popularity among players thanks to its astonishing brands. Since its foundation in 2016, Soft2Bet has grown from an ambitious startup into a powerful international organisation that became a second home to more than 1000 professionals in just 5 years. Driven by the creative genius of our executives, we have no other plan but to move forward and flourish. The secret to our unstoppable growth is the unique ethical approach to businesses and markets. We run our affairs on the principles of transparency and maximum mutual benefit. Give me a call on 00356 99398828 or email Ripley.r@Soft2bet and lets discuss your options! Show less



Enteractive

• Malta
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Senior B2B Sales Executive

  • Sep 2019 - Apr 2021

  Our Edge & what we are about Our core focus here at Enteractive is to reactivate players that are not responding to traditional CRM reactivation tools and techniques. Our specialised Reactivation Agents are all native speaking professionals who all go through extensive training on the Enteractive methodology in order to conduct the very best personal call and provide an award-winning service! Since the birth of the industry, operators have primarily focused on player acquisition without investing enough into the customer relationships they already have. As the iGaming market would become increasingly saturated and more competitive something had to change. In 2008, Enteractive was founded with the mission to help iGaming operators build outstanding customer relationships. Investing into a customer relationship starts with communication. To talk to the individual that is the customer. Being personal. Having a real conversation. It means understanding what their needs are, what they expect from the service they’re paying for. Making sure they feel seen and valued. Ensuring they are safe and sound. We decided to develop and perfect a platform and process for how to do this. At real scale. When our methodology is applied it builds long-lasting customer relationships and strengthens brand loyalty. It re-engages players and makes them stick around. At the same time as it monitors for problem gambling thus ensuring Responsible Gaming on a 1-on-1 basis. When you connect with us, you truly connect with your players. Your revenues and bottom line will improve. As will your Responsible Gaming conduct. Best of both worlds, through one single API. To learn more on how this can benefit you tremendously, get in touch! Email me anytime on Rob.Ripley@enteractive.se Show less



Gambling Careers

• United Kingdom
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Account Manager & Lead Consultant

  • Apr 2019 - Sep 2019

  iGaming Elite is a leading international online gaming recruitment "Head Hunting" consultancy offering permanent and interim resource solutions. Headquartered in Malta, iGaming Elite is strategically located in the center of one of the world’s most important Gaming communities and our reach extends to meet the needs of a global client base. https://www.igamingelite.com/ So, if you are looking for a new challenge or simply just a change, do not hesitate to contact me for a confidential chat.... Unless i come to you first! Email: Rob@iGamingelite.com Contact: +356 99480271 Show less



Twin

• Gambling Facilities and Casinos
• 1 - 100 Employee

• Talent Acquisition & HR Manager

  • May 2018 - Feb 2019



Gambling Careers

• United Kingdom
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Recruitment Team Manager

  • Feb 2017 - Apr 2018

  iGaming Elite is a leading international online gaming recruitment "Head Hunting" consultancy offering permanent and interim resource solutions. Headquartered in Malta, iGaming Elite is strategically located in the center of one of the world’s most important Gaming communities and our reach extends to meet the needs of a global client base.So, if you are looking for a new challenge or simply just a change, do not hesitate to contact me for a confidential chat.... Unless i come to you first! Email: Rob@IGamingelite.com Contact: +356 99398828 Show less

• Recruitment Account Manager

  • Apr 2016 - Feb 2017



Red Executive

• Malta
• Staffing and Recruiting
• 1 - 100 Employee

• IT Infrastructure Specialist

  • Oct 2015 - Mar 2016

  RED EXECUTIVE is the leading retained search firm, specializing in the digital sector. We are committed to providing the most consultative recruitment approach within the digital technology/media sector. Operating solely in the European digital technology/media sector RED EXECUTIVE provides first class retained search and contingency recruitment solutions for the digital sector, particularly for fledgling start ups who require a solution that understands their circumstances. Our goal is to connect the region’s leading digital professionals with start-up businesses or organisations who may already have taken a step into the market or indeed are making plans to launch their brand or product in the region as well as Blue Chip organisations and established Plc's. We currently operate in the following areas: · Executive Appointments · Marketing · IT · Sales As a IT Recruitment Resourcer I provide a valuable service to the recruitment consultants by utilizing a network of internal and external sources to promote job listings and attract qualified candidates. My role involves a variety of tasks such as sourcing of candidates through networks and social media, reviewing resumes, scheduling interviews, database maintenance and ensuring quality assurance compliance. Contact me on 00356 79686161 or email Rob@Redexecutive.com Show less



Elite Career Consultants

• Malta
• Staffing and Recruiting

• Senior Recruitment Consultant

  • Apr 2014 - Oct 2015

  I manage our Finance, Accounting & Auditing department for financial services clients in Malta. Typical Clients I work with: - Investment & Retail Banks, including Depositary and Custody Licencees - Insurance & Captives Businesses - Fund Administration and Management Companies, Hedge Funds - Corporate, Financial, Auditing and Accounting Services Firms - Investment and Asset Management Firms - Financial Services ( such as trading, PSP, e-commerce, etc.. ) Typical Roles I recruit for: - Finance Director, Finance Manager, Financial Controller, Group Accountant - Qualified Accountant: Statutory, Management, Commercial, Production, mixed - Studying, Part Qualified and Finalist Accountant - Account Assistant, Account Administrator, Account Clerk - Finance Assistant, Finance Officer, Finance Clerk - Payroll professionals - Fund Accountant/ Administrator - Auditor ( junior, semi - qualified or qualified ) - Tax professionals Typical Qualifications: ACCA, MIA, ACA, CIMA, AAT Show less



William Hill International

• Malta
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Customer Service Representative

  • May 2013 - Dec 2013

  Providing players with support and offering assistance with deposits, bonuses and Cashouts along with many other issues they may experience . Providing players with support and offering assistance with deposits, bonuses and Cashouts along with many other issues they may experience .



NeoGames

• Israel
• IT Services and IT Consulting
• 300 - 400 Employee

• Customer Support

  • May 2011 - May 2013

  -Providing players with support and offering assistance with deposits, bonuses and Cashouts along with many other issues they may experience (via chat,email and telephone) -Identifying fraudulent players to prevent the business from losing huge sums of money due to fraud. -In the last 6 months supervising a team of up to 25 agents from 11 different countries and ensuring all targets are excelled. -Providing players with support and offering assistance with deposits, bonuses and Cashouts along with many other issues they may experience (via chat,email and telephone) -Identifying fraudulent players to prevent the business from losing huge sums of money due to fraud. -In the last 6 months supervising a team of up to 25 agents from 11 different countries and ensuring all targets are excelled.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Feb 2009 - Jun 2011

  -I started as an Agent and worked my way through the department and dealing with all UK HSBC customers. -Fielding an average of 150 customer service calls per day; ensuring Fraud and illegal activity was identified in the correct manner and the customer and business are safe. -Training sales approach techniques and assisting other agents with customer enquiries. -Tracking down sources of special products and services to meet customers' special needs. -Informed customers about sales and promotions in a friendly and engaging manner, also training new employees on company customer service policies and service level standards. Show less