Experience

Turning Tides

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Counselling Services Coordinator

  • Mar 2022 - Present

  Managing and developing an in house counselling/mental health support service for clients affected by homelessness and/or substance use across West Sussex. Compliance assurance with ethical frameworks, safeguarding, assessments and referrals. Recruiting, managing and developing a team of student and qualified counsellors. Supporting fundraising and other development activities. Expanding service delivery geographically and into new modalities. Managing and developing an in house counselling/mental health support service for clients affected by homelessness and/or substance use across West Sussex. Compliance assurance with ethical frameworks, safeguarding, assessments and referrals. Recruiting, managing and developing a team of student and qualified counsellors. Supporting fundraising and other development activities. Expanding service delivery geographically and into new modalities.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Counsellor (therapeutic)

  • Mar 2020 - Present

  Working as a therapeutic counsellor with a range of clients to support them with mental health issues and life problems including addiction, homelessness, domestic violence, anxiety, depression, panic disorder and family breakdown. I run a successful private practice and also provide counselling on a volunteer basis for a local charity. I have extensive previous experience at a range of counselling agencies. Working as a therapeutic counsellor with a range of clients to support them with mental health issues and life problems including addiction, homelessness, domestic violence, anxiety, depression, panic disorder and family breakdown. I run a successful private practice and also provide counselling on a volunteer basis for a local charity. I have extensive previous experience at a range of counselling agencies.


Mid Sussex Voluntary Action
• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee
• Volunteering Development Coordinator

  • Feb 2021 - Mar 2022


West Sussex County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Senior Advisor - Refugees and Migrants

  • Sep 2018 - Feb 2021

• Senior Advisor - Refugees and Migrants

  • Sep 2018 - Feb 2021

  Senior role supporting delivery of Vulnerable Persons Resettlement Scheme and other issues affecting refugees and migrants in West Sussex.Identifying, developing, commissioning and delivering services, support and partnerships to enable resettled individuals to integrate, remain safe and healthy and achieve their aspirations. Includes language training, employment pathway support and developing/commissioning initiatives, higher/further education support, managing volunteering framework and volunteers. Specialist advice and guidance to families, individuals and key partners. Safeguarding and wellbeing support. Development of service and operating plans. Evaluation, funding and fundraising. Designing and delivering training and other upskilling to partners. Show less

• Principal Community Safety Officer - Vulnerable Individuals

  • Sep 2015 - Aug 2018

  Lead officer within the County Council for challenging vulnerability, exclusion and exploitation and promoting community safety and wellbeing through a social model approach to potentially vulnerable groups and individuals. Developing outreach, upskilling, information, support and training for a range of communities including vulnerable, harder-to-reach and with additional or alternative communication needs. Lead for tackling hate crime through a strategic community frameworks approach. Involvement in work to combat radicalisation and other safeguarding issues. Specialist in disability outreach and engagement, accessible information standards, inclusive engagement strategies. Chair of a workplace inclusion forum. Commissioning, management and strategic delivery of education, employment, integration and community support opportunities. Show less

• Principal Community Officer

  • Oct 2012 - Sep 2015

  Senior locality lead for a dedicated part of West Sussex, acting as main point of contact between Council and communities with emphasis on establishing and supporting community priorities, developing community capacities and confidence, and managing community relations within West Sussex. Acting as public face of the Council in meetings, forums and so forth. Working to develop community resilience by researching and mapping existing services, identifying gaps, sourcing and supporting bids for funding for community projects, delivering community training, addressing inequalities and disengagement. Mentoring and managing Community Officers to recruit and support volunteers. Developing place-based community resilience strategies for geographical areas. Show less



Eastbourne Borough Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Customer Support Officer

  • Oct 2011 - Oct 2012

  Supporting customers with a range of queries and concerns related to housing, benefits and community support, facilitating problem-solving and identifying solutions to customer issues and emerging concerns. Managed a caseload and used casework management software to assist. Connecting communities to services within the Council to facilitate resolution. Supporting customers with a range of queries and concerns related to housing, benefits and community support, facilitating problem-solving and identifying solutions to customer issues and emerging concerns. Managed a caseload and used casework management software to assist. Connecting communities to services within the Council to facilitate resolution.



University of Bradford

• United Kingdom
• Higher Education
• 700 & Above Employee

• Equality Impact Assessment manager

  • Jun 2009 - Jun 2011

  Managed the University’s equality impact assessment framework and ensured compliance with associated legislation. Assisted University Schools and departments with prioritising and completing equality impact assessments, advising on equality and diversity and UK equality law, drafting and rolling out equality schemes, developing and delivering equality-related trainings to departments and University Schools. Revising guidance and developing online completion templates and publishing framework. Developed and delivered extensive training packages and user-centred completion tools, as well as developing a new consultation framework for equality data collection and use of qualitative evaluation measures. Show less



Ofsted

• Government Administration
• 700 & Above Employee

• Policy and Compliance Officer

  • Feb 2007 - Oct 2008

  Developing policy on childcare and children’s social care legislation in England, overview of surveillance matters, oversight of legal advice process and budget, staff management, ensuring compliance with policy and government legislation. Rollout of training, advice and guidelines to support effective, consistent inspection practice. Developing policy on childcare and children’s social care legislation in England, overview of surveillance matters, oversight of legal advice process and budget, staff management, ensuring compliance with policy and government legislation. Rollout of training, advice and guidelines to support effective, consistent inspection practice.



Amnesty International

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Campaigner - Balkans

  • Sep 2005 - Nov 2006

  Devising and project managing human rights campaigning strategies for international membership, coordinating global campaigning activities, communicating with membership, research to inform campaigning strategies, media monitoring, drafting press releases and public statements, recruiting and supervising volunteers. Early identification of emerging human rights concerns and development of rapid responses. Devising and project managing human rights campaigning strategies for international membership, coordinating global campaigning activities, communicating with membership, research to inform campaigning strategies, media monitoring, drafting press releases and public statements, recruiting and supervising volunteers. Early identification of emerging human rights concerns and development of rapid responses.



Youth Initiative for Human Rights

• Non-profit Organizations

• Programme Advisor to the Executive Director

  • Sep 2004 - Oct 2005

  Supporting the development of a new youth charity in post-conflict Yugoslavia, including building capacity, knowledge and local presence. Included fundraising, advising on proposed projects, writing and editing project proposals, organisational evaluations, representing the organisation to donors and other NGOs, project management, proofreading, researching on local community priorities, press liaison. Role funded as part of Quaker Peace and Social Witness Programme. Supporting the development of a new youth charity in post-conflict Yugoslavia, including building capacity, knowledge and local presence. Included fundraising, advising on proposed projects, writing and editing project proposals, organisational evaluations, representing the organisation to donors and other NGOs, project management, proofreading, researching on local community priorities, press liaison. Role funded as part of Quaker Peace and Social Witness Programme.