Rob Myers
Area Business Manager at Topps Tiles Plc- Claim this Profile
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Bio
Credentials
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City&Guilds
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Experience
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Topps Tiles
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United Kingdom
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Retail
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500 - 600 Employee
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Area Business Manager
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Oct 2006 - Present
Deliver consistent sales growth year on year through proactively building business to business relationships and improving store profile locally.Consistently deliver outstanding service results through Mystery Shopper visits, great customer feedback and developing welcoming environments for customers Coaching and developing managers and teams to reach their full potential through regular quality reviews; planned and unplanned store visits and regular observation of service deliveryAdopt a balanced approach to leadership, management and coaching styles to deliver the company steering wheel and business objectivesSupport Store Managers to identify preferred learning style and how to implement in to team developmentRecognise and reward outstanding performanceManaging change effectively after business restructure in order to minimise disruption and lessen the impact of significant change Effective use of Performance Improvement Process to address shortfalls where necessary Build successful and supportive teams who have respect and support for each other and use the skill available to enhance their own ability and performance
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Store Manager
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Nov 1998 - Oct 2006
• Senior Manager on the Region covering all aspect of ABM role in his absence.• Focusing on maximisation of profitability resulting in a 200% increase in profit in 2 years through strict control of previously unmanaged costs• Performing all people management activities including recruitment and training, resulting in building and developing a motivated team with low staff turnover• Encouraging and improving the performance and productivity of individuals through new initiatives such as writing own performance management documents and implementing a bi-annual formal review system• Supporting peers in local areas with training of teams and development of management skills, and delivering sales and customer service training to sales teams throughout the Northern Region.• Encouraging the communication and networking of store managers to identify root cause of sales underperformance
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HM Forces
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Armed Forces
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700 & Above Employee
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Corporal
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May 1990 - Jun 1997
Lead a 4 man team of soldiers on operational duties in Northern Ireland and Bosnia. Lead a 4 man team of soldiers on operational duties in Northern Ireland and Bosnia.
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Education
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1981 - 1986
St Thomas More High School
GCSE, GCSE -
1977 - 1981
St Aidens Primary School
Community
