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Experience

    • United Kingdom
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Account Manager
      • May 2022 - Present
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Deputy General Manager
      • Jan 2021 - May 2022

    • Assistant Manager
      • Oct 2015 - Jan 2021

      Assistant Managers support the Store Manager in leading, developing and managing store colleagues. This role is crucial and covers a broad remit that includes raising the level of exceptional customer service, sales floor management, planning day to day duties, ensuring that we deliver excellent fitting and repair services and enabling us to achieve weekly store targets. This role also involves, contributing to promotions and developing the technical capabilities, product knowledge and skills of your store colleagues.Assistant Managers also run the store in the absence of the Store Manager. Show less

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Store Manager
      • Feb 2010 - Oct 2015

      Being an ambassador for the brand and the values it represents. Maximise sales by ensuring the team is developed to provide excellent levels of customer service. Ensuring profitability of the store is maximised to achieve core growth. Acting with integrity and be accountable for your work, treat the store like it is your own. Being agile, proactive and reactive in this commercial fast paced culture. Maximise sales by ensuring merchandising and promotional material are consistently displayed to the highest standards. Monitoring and reviewing the store and the team performance to ensure continuous improvement. Being a motivator and inspirational leader. Ensuring training of the team is of the highest standard and all records are kept up to date. Having fun, enjoying work in a professional manner and pay that attitude forward on to the customers. Show less

Education

  • South Kent College
    First diploma in uniformed/non uniformed public services
    2006 - 2009
  • Southlands school
    Gcse's, English/mathematics/science
    2001 - 2006

Community

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