Rob MacKinnon

Deskside Support at OnX Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, Nova Scotia, Canada, CA

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Credentials

  • Xerox Certified Technician
    Xerox
    Jun, 2014
    - Nov, 2024
  • MS Partner Network Sales Specialist
    Microsoft
    Apr, 2014
    - Nov, 2024
  • St John Ambulance WHMIS Instructor
    St John Ambulance (Canada)
    Oct, 2011
    - Nov, 2024
  • St John Ambulance Human Rights Awareness
    St John Ambulance (Canada)
    Sep, 2011
    - Nov, 2024
  • Xorcom ComPletePBX Installation and Maintenance
    Xorcom
    Jun, 2011
    - Nov, 2024
  • Microsoft Certified Professional
    Microsoft
    Feb, 2007
    - Nov, 2024
  • Sun Certified Java Programmer (SCJP)
    Sun Microsystems
    Mar, 2001
    - Nov, 2024
  • St John Ambulance Fisrt Aid and CPR Instructor
    St John Ambulance (Canada)
    Jun, 1995
    - Nov, 2024
  • NSE 3 Network Security Associate
    Fortinet
    Jan, 2020
    - Nov, 2024
  • NSE 2 The Evolution of Cybersecurit
    Fortinet
    Jan, 2020
    - Nov, 2024
  • NSE1 Network Security Expert
    Fortinet
    Feb, 2018
    - Nov, 2024
  • Check Point Partner Sales Certification
    Check Point Software Technologies, Ltd.
  • MCTS:Windows Server 2008 R2, Server Virtualization
    Microsoft

Experience

    • Canada
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Deskside Support
      • Sep 2021 - Present

    • Admin Officer
      • Jan 2015 - Present

      Currently the administration officer for the squadron. I also provide assistance to any department as needed. I have worked in Training a assisted in supply Currently the administration officer for the squadron. I also provide assistance to any department as needed. I have worked in Training a assisted in supply

  • Security B-Sides Cape Breton
    • Sydney, Nova Scotia
    • Organizer
      • Apr 2014 - Present

      Part of the organizing team for Security B-Sides Cape Breton, Part of the organizing team for Security B-Sides Cape Breton,

  • @ease Security Solutions
    • Sydney, Nova Scotia
    • President
      • May 2010 - Present

      Sales and service of alarm, CCTV, and personal emergency response systems. Sales and service of alarm, CCTV, and personal emergency response systems.

    • Board Member
      • 2011 - Present

      We are a volunteer non-profit group run by IT professionals for IT professionals and enthusiasts on Cape Breton Island. It’s a great way to network with local technology professionals and learn something new. We are a volunteer non-profit group run by IT professionals for IT professionals and enthusiasts on Cape Breton Island. It’s a great way to network with local technology professionals and learn something new.

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support
      • Nov 2006 - Sep 2021

      I provide range of support from desktops application, password resets, printing issues and basic server issues. As a field technician I have worked on desktop, laptops, printers, servers, AMT’s, phone system, POS systems and specialty equipment. As a service desk technician I work on national accounts to local clients using Tivoli, Remedy, Redmine and others ticketing systems. Along with my support role I also provide sales and procurement options for our clients. With my background as a Server/Network/Desktop support Technician and procurement agent, I understand the product life cycle and leverage this experience to provide the best solutions for my clients. Show less

    • Instructor
      • Nov 2012 - Sep 2014

      Instructor for the PC Maintenance & Repair Course and course development Instructor for the PC Maintenance & Repair Course and course development

  • MacKinnon Solutions
    • Cape Breton Nova Scotia
    • Owner Operator
      • Mar 2003 - Dec 2006

      Custom software development and hardware sales and support. Custom software development and hardware sales and support.

    • IT support
      • Jan 2000 - Jan 2001

      Installation of technology in 30 new P3 Schools in Nova Scotia. Installation of technology in 30 new P3 Schools in Nova Scotia.

    • IT sales and service
      • Mar 1996 - Dec 2000

      Sales and support Of Apple based hardware and software. Sales and support Of Apple based hardware and software.

Education

  • Nova Scotia Community College
    Pervasive Computer Programming, Java and mobile software development
    2001 - 2003
  • Nova Scotia Community College
    Business Computer Programming, Software development
    1992 - 1994

Community

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