Experience Management Trainer

• Mar 2021 - Present

Some of my responsibilities: - Create Experience Management and XLA training strategy and materials - Build an international team of Experience Management and XLA trainers - Deliver online and physical classroom training Some of my responsibilities: - Create Experience Management and XLA training strategy and materials - Build an international team of Experience Management and XLA trainers - Deliver online and physical classroom training

Senior Learning Deployment Consultant

• Apr 2020 - Oct 2020

I was responsible for: - Delivering a consistent high quality learning experience - Training the trainers and execute a training needs analysis - Coordinating the Executive training curriculum I was responsible for: - Delivering a consistent high quality learning experience - Training the trainers and execute a training needs analysis - Coordinating the Executive training curriculum

European training manager

• Nov 2018 - Dec 2019

PVH Europe is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. I oversee OmniChannel and Operations IT training for 600+ Tommy Hilfiger and Calvin Klein stores. Some of my responsibilities... - Create a Training Vision and roadmap. - Design and implement a Training Plan. - Introduce mobile learning to all Store Associates. - Guide Project Managers in developing training material and training delivery. - Design and implement the Ambassador Program. - Create an Induction Framework for new starters. Show less

Sabbatical to undertake climbing expeditions

• Sep 2016 - May 2018

Senior Trainer

• Jun 2016 - Aug 2016

Senior Trainer in HCM Services for the innovative enterprise cloud applications of Workday. Senior Trainer in HCM Services for the innovative enterprise cloud applications of Workday.

Global Trainer

• 2013 - Jun 2016

I am triple-hatted in this function: • Global Performance Visibility Trainer: - The Performance Visibility program includes deployment of new business transformation processes and capabilities on a SAP platform which serves more than 180K HP Enterprise Services users globally. - Maintain content on LMS and intranet websites and coordinate trainings. - Based on a needs analysis, foster development of a technologically innovative learning culture to facilitate knowledge transfer and improvement , and learning and capability building. - Apptio Performance Dashboards training development (SaaS), obtain buy in from user community, virtual classroom training delivery, support training video recordings, stakeholder management and evaluation and measurement. • Global Enterprise Services Financial Operations Trainer: - SAP PS, SD, FI/CO, MM and HR modules. Instructional design and self record video trainings (Adobe Captivate). • Global Separation Management Office Trainer: - SAP Retirement Program, support separation activities as HP separates into two new Fortune 50 companies; Hewlett Packard Enterprise (HPE) and HP Inc. (HPI). - SAP PS, SD, FI/CO, MM and HR modules. Training development and live classroom training delivery. - Develop country process adjustments documents due to separation. Show less

EMEA SAP Compliancy Lead

• Sep 2012 - 2013

HP Europe, Middle East and Africa (EMEA) SAP Compliancy Lead. In this Business Analytical role I improved compliant SAP system usage from 68% to 94% across all SAP Data Fields, hence strengthening SAP Reporting output. Allowing Business Units to more effectively manage customer contracts and further develop intelligence gathering for enhanced strategic decision making.

EMEA SAP Training Lead

• 2010 - Sep 2012

I designed the SAP Training Model, created Training Material and live classroom trained approx 700 HP SAP users all over the EMEA Region and India on SAP SD, MM, HR, FI/CO, BW and PS modules. I also delivered train-the-trainer workshops. Simultaneously I acted as HP EMEA SAP Security Lead. In this role I wrote the Global SAP User Authorisation business procedure.

EMEA SAP Support Manager

• 2009 - 2010

In 2008 HP acquired EDS and in order to accommodate this integration a global SAP Implementation Program was launched. I lead the EMEA SAP Support Organisation, designed the SAP Support Model, wrote the SLA, and trained the back office Support Organisation.

GWE SAP Support Manager

• 2003 - 2009

HP General Western Europe (GWE) SAP Support Manager. In 2003 HP merged with Compaq which asked for a global SAP Implementation Program. I managed an SAP Support Team in the GWE Sub-Region. I coordinated and delivered all SAP Support development activities such as business requirements gathering, GAP analysis, support model design, process development. My Support Team supported approx 3000 SAP end users in 12 West European countries. I was also the single point of contact in terms of change management and was authorised to sign-off or reject new SAP system functionality. Show less

SAP Logistics Specialist

• 1999 - 2003

As the Africa and Eastern Europe Logistics Specialist at the EMEA Logistics Headquarter of Compaq, I was (co)-responsible for; controlling and improving business processes and procedures, optimising financial and logistical SAP flows, chairing quarterly evaluations with the Logistic Managers from Africa and Eastern Europe and launching a new computer monitor Hub in Johannesburg, South Africa. As the Africa and Eastern Europe Logistics Specialist at the EMEA Logistics Headquarter of Compaq, I was (co)-responsible for; controlling and improving business processes and procedures, optimising financial and logistical SAP flows, chairing quarterly evaluations with the Logistic Managers from Africa and Eastern Europe and launching a new computer monitor Hub in Johannesburg, South Africa.

Assistant Manager

• 1998 - 1999

Assistant manager at the European Logistics Headquarter of SONY Electronics. In this role I was (co)-responsible for shipments to Eastern Europe and maintaining shipping contracts of various East European carriers. Assistant manager at the European Logistics Headquarter of SONY Electronics. In this role I was (co)-responsible for shipments to Eastern Europe and maintaining shipping contracts of various East European carriers.