Experience

IDS- Integrated Digital Solutions (Ontario)

• Canada
• Retail Office Equipment
• 1 - 100 Employee

• Director of Strategic Partnerships - Technology

  • Nov 2020 - Present

  Creating Operational Efficiencies for Large/Multi Site Canadian Business in all verticals Unique Position in Market - Consolidating Sourcing/Procurement/Ongoing Management of Key Business Technology: Full Range B2B Managed IT Solutions / Networking / Hardware Cellular / Business Phone Audits & Implementations IoT / GPS / Telematics / Fleet Management Security / Access Control / Monitoring / Loss Prevention Branding / Digital Signage Solutions Print / Fax Business Machines Show less



Canadian Bearings

• Canada
• Automation Machinery Manufacturing
• 200 - 300 Employee

• Business Development Manager - Regional and National Accounts

  • Apr 2016 - Nov 2020

  Acquire, build and maintain national accounts within Canada, with a principal focus on Canadian owned multi-location manufacturing businesses in the automotive, food & beverage, pharmaceutical, forestry,aggregate & mining industries. Duties Include: -Responsible for national accounts customer relationship management at the corporate level. -Coordinate the involvement of CB’s functions and departments to meet national account performance objectives and customers’ expectations. -Proactively assess, clarify, and validate customer needs on an ongoing basis and relate this to CB’s ability to help/deliver value -Work alongside CB’s pricing team and field staff ensure contractual pricing is accurately maintained while analysing opportunities for growth -Prepare and present quarterly KPI reports to national accounts senior management according to contractual agreements of customers’ expectations and corporate objectives. Show less



Acklands-Grainger

• Canada
• Manufacturing
• 1 - 100 Employee

• National Account Business Manager

  • Aug 2014 - Apr 2016

  Full ownership for the profitable growth of assigned National Accounts customers in a $7M portfolio. Primarily responsible for overseeing the successful implementation and negotiating future corporate contracts for all terms including:-Pricing Strategy & Renewals-Finance/Credit Terms-Service Level Agreements (SLA)-Guaranteed Cost Savings-Sales Volume RebatesDuties Included:-Working collaboratively with AGI team members (Regional Sales Leaders/Customer Support Teams/Inventory analysts) and customer contacts (Corporate Procurement/Operations Leadership/Plant Managers) across multiple locations to build and execute initiatives driving growth in AGI’s share of wallet-Initiated customer cost savings through the development of programs surrounding: Process Improvement, eCommerce & Inventory Management Solutions, Product Standardization and substitution of lower cost alternatives. Show less

• Account Manager

  • Feb 2012 - Aug 2014

  • Develop and grow local accounts by providing specific solutions to customers' MRO related needs • Aggressively targeted new clients and opportunities within existing customer base through on site audits and strategic review of sales history • Drastically increased branch efficiency by managing the implementation of automated programs such as Keepstock Scan/ Keepstock Secure and leveraging our e-commerce platform resulting in 288% (2012) and 240% (2013) increase in web related purchases. • Experience collaborating and leveraging key stakeholders across AGI including: Product Resource Group, Technical Product Resource Group, National Accounts and Financial Services for Regional and National implementations • Dedicated to improving the local team succeed by assisting with onboarding of new Account Manager and developing IDP to promote our current On Site Service Representative Accomplishments: • Account Manager of the Year for Ontario - 2012 • Achieved 125% of overall sales targets in 2012 with 53% growth - year over year • Achieved 122% of overall sales targets in 2013 with 43% growth - year over year • Regional Champion - Seller Mobility Program - Trained 22 Account Managers in Southwestern Ontario• Customers include: Nestle, Maple Leaf, Cargill, Jones Lang Lasalle, University of Western Ontario Show less



Info-Tech Research Group

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Business Development

  • Oct 2009 - Aug 2010

  “Info-Tech Research Group is the global leader in providing tactical, practical Information Technology research and analysis to IT/CIO leaders” •Convinced C-Level Executives, Directors and Managers of the value, benefits and need for Info-Tech’s intangible product range utilizing “SPIN” selling and consultative sales processes. •Transitioned from acquisition role to key team member responsible for developing the new organizational sales structure in one of the world’s top ten IT research firms. •Liaised with sales management, account executives and research representatives to improve strategic website design, sales training and best practices. •Managed hundreds of customer accounts, requests and quotes using tool including CMS software and Outlook. Show less



Impres Pharma Inc.

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Pharmaceutical Sales Representative

  • Mar 2009 - Aug 2009

  “Impres Pharma is a national sales force partner for Canada’s leading Pharmaceutical organizations, specializing in face to face promotion to Physicians and Pharmacists” •Expertly promoted prescription and OTC product launches to over 300 carefully targeted professionals. Collected data and maintained physician database highlighting: patient demographics, prescribing habits and related concerns in order to formulate doctor specific sales tactics. •Recognized as one of the Canada’s top 2 sales reps for Pendo Pharm products, and subsequently requested to introduce prospective employees to daily duties in the field. •Constantly exceeded organization’s monthly sales targets; surpassed face-to-face physician interaction goals by upwards of 40 percent. •Coordinated with Impres Pharma’s management to develop an electronic database, enabling sales representatives nationwide to improve efficiency by effectively documenting pharmacies not displaying products they promote. •Left the organization on great terms after being offered a promotion, salary could not support the costs of properly maintaining the territory. Show less



Russel Metals

• Canada
• Manufacturing
• 400 - 500 Employee

• Technical Sales & Material Processing Expert

  • Jun 2005 - Oct 2007

  “Russel Metals (www.russelmetals.com) is one North America’s largest metals distribution companies, providing diverse products and value added processes” •Progressed from Estimating Trainee to region’s top grossing salesman in one of North America’s leading steel service centers, managing over 100 clients and grossing $6 million in annual sales. •Independently created custom quoting software which enabled faster and more consistent pricing to clientele, easily surpassing daily net profit goals of $7,000. •Responsible for all aspects of customer relationship management including quoting/order processing, client process improvement, complaint resolution and account receivable/collections. •Regulated inventory and production schedules across 6 Southern Ontario branches and diverse automated machinery, ensuring the realization of strict internal and customer defined deadlines. •Developed complete and tailored solutions including JIT delivery, Warehousing, Processing and Payment options to suit a wide spectrum of customer requirements. •Delegated tasks to various intra-office departments including administration, sales, warehousing, processing and logistics Show less