Neighborhood Builder

• Jan 2018 - Present

Customer Experience Specalist

• Oct 2019 - Present

Ensuring an unmatched Customer Experiences for every Creative Homes homeowner. Conducting all Welcome Home Orientations one week prior to home closing. The Welcome Home Orientation includes an overview of warranty, mechanical system operation, and a tour of the new home. Other responsibility are, assisting with service, rapid response service, and overall follow up with homeowner questions are concerns, along with always providing an unmatched customer experience.

Owner Operator

• Apr 2014 - May 2019

Handy man services! Landscaping Mowing Mulch Concrete work Supply delivery Repairs Brush removal Handy man services! Landscaping Mowing Mulch Concrete work Supply delivery Repairs Brush removal

Workers Compensation Intern

• May 2017 - Aug 2017

Claims internship. Work in minor medical workers compensation unit. Day-to-day activities include working on new claims, contacting insured representatives about new claims, contacting claimants on treatment status, and contacting medical providers on treatment status. Other day to day tasks include keeping up with emails and follow ups with medical providers and insured accounts. Other aspects of the internship include collaborating in groups with other interns on major company objectives while finding solutions and presenting findings to executives at the end of the internship. Also completed professional development courses throughout the internship. Show less

Sales Associate

• May 2015 - Apr 2017

Sales representative in the customer service, apparel, and maintenance departments. Responsibilities include product sales, shipping & receiving, stocking, maintaining a high standard of excellent customer service and providing a positive and strong work ethic. Sales representative in the customer service, apparel, and maintenance departments. Responsibilities include product sales, shipping & receiving, stocking, maintaining a high standard of excellent customer service and providing a positive and strong work ethic.

City Desk Opperator

• Jun 2011 - Jul 2013

Provided excellent customer service at the front desk. Responsibilities included assisting and ringing out customers, and contractors, creating custom supply orders, and occasional deliveries. Learned valuable customer service, and computer skills Provided excellent customer service at the front desk. Responsibilities included assisting and ringing out customers, and contractors, creating custom supply orders, and occasional deliveries. Learned valuable customer service, and computer skills