Rob Gulickx-Vlasveld
Customer Support Specialist at Opcharge- Claim this Profile
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Engels Professional working proficiency
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Nederlands Native or bilingual proficiency
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Duits Limited working proficiency
Topline Score
Bio
Hanan Barzilay
My acquaintance with Rob for twenty years started when I become the Official distributer of the Mutsy brand in Israel. In our early years most of our contact was in front of Rob, he took care of every request and interest, during the years Rob has been promoted and manage all the launching of the brand in north America and a lot of new countries as well, in that period I already had another worker that oversaw Motherland but when there were issues that needed creative solution Rob was there to accompany us. We have succeeded in establishing mutsy as a leading brand in Israel with impressive results in sales and it is important to emphasize that significant part of this success, belong to him, he did his best to help me achieve our goals. Rob is a professional manager, hardworking and work ethic, he was loyal to the mutsy company as well as to Motherland as a customer, he has shown an extraordinary willingness to help and has shown a constant commitment to improvement and promotion The brand. Rob has proven throughout the period integrity and reliability; he has excellent interpersonal skills, and I am proud to call him my friend and not just a business colleague. Hanan Barzilay C.E.O Motherland Israel
Jivka Dilova
Back in 2008 my company added the Mutsy brand strollers to its portfolio of high end baby brands to distribute on the Bulgarian market. Since then we are working with Rob as our account and I can say nothing but good things about him and our partnership. To build an over decade long-lasting partnership requires dedication and professionalism that is way beyond just listing competences and skills. For us Mutsy is Rob and Rob is Mutsy. We've build the brand on our market together from scratch to the top and he was there for us all the time cooperating and helping us trough. Rob added a personal touch to our partnership, build trust, got to know us as a team as well as the specifics of our market. Yes, he knows the bits and bobs of a corporate communication, but up-graded it with his friendly approach and good-hearted view. I am sure that he will be a valuable asset to any company seeking a human-focused approach to its clients, where partnership matters and communication is based on taking the most out of relations rather that only targets and numbers. Thank you for the business, Rob!
Hanan Barzilay
My acquaintance with Rob for twenty years started when I become the Official distributer of the Mutsy brand in Israel. In our early years most of our contact was in front of Rob, he took care of every request and interest, during the years Rob has been promoted and manage all the launching of the brand in north America and a lot of new countries as well, in that period I already had another worker that oversaw Motherland but when there were issues that needed creative solution Rob was there to accompany us. We have succeeded in establishing mutsy as a leading brand in Israel with impressive results in sales and it is important to emphasize that significant part of this success, belong to him, he did his best to help me achieve our goals. Rob is a professional manager, hardworking and work ethic, he was loyal to the mutsy company as well as to Motherland as a customer, he has shown an extraordinary willingness to help and has shown a constant commitment to improvement and promotion The brand. Rob has proven throughout the period integrity and reliability; he has excellent interpersonal skills, and I am proud to call him my friend and not just a business colleague. Hanan Barzilay C.E.O Motherland Israel
Jivka Dilova
Back in 2008 my company added the Mutsy brand strollers to its portfolio of high end baby brands to distribute on the Bulgarian market. Since then we are working with Rob as our account and I can say nothing but good things about him and our partnership. To build an over decade long-lasting partnership requires dedication and professionalism that is way beyond just listing competences and skills. For us Mutsy is Rob and Rob is Mutsy. We've build the brand on our market together from scratch to the top and he was there for us all the time cooperating and helping us trough. Rob added a personal touch to our partnership, build trust, got to know us as a team as well as the specifics of our market. Yes, he knows the bits and bobs of a corporate communication, but up-graded it with his friendly approach and good-hearted view. I am sure that he will be a valuable asset to any company seeking a human-focused approach to its clients, where partnership matters and communication is based on taking the most out of relations rather that only targets and numbers. Thank you for the business, Rob!
Hanan Barzilay
My acquaintance with Rob for twenty years started when I become the Official distributer of the Mutsy brand in Israel. In our early years most of our contact was in front of Rob, he took care of every request and interest, during the years Rob has been promoted and manage all the launching of the brand in north America and a lot of new countries as well, in that period I already had another worker that oversaw Motherland but when there were issues that needed creative solution Rob was there to accompany us. We have succeeded in establishing mutsy as a leading brand in Israel with impressive results in sales and it is important to emphasize that significant part of this success, belong to him, he did his best to help me achieve our goals. Rob is a professional manager, hardworking and work ethic, he was loyal to the mutsy company as well as to Motherland as a customer, he has shown an extraordinary willingness to help and has shown a constant commitment to improvement and promotion The brand. Rob has proven throughout the period integrity and reliability; he has excellent interpersonal skills, and I am proud to call him my friend and not just a business colleague. Hanan Barzilay C.E.O Motherland Israel
Jivka Dilova
Back in 2008 my company added the Mutsy brand strollers to its portfolio of high end baby brands to distribute on the Bulgarian market. Since then we are working with Rob as our account and I can say nothing but good things about him and our partnership. To build an over decade long-lasting partnership requires dedication and professionalism that is way beyond just listing competences and skills. For us Mutsy is Rob and Rob is Mutsy. We've build the brand on our market together from scratch to the top and he was there for us all the time cooperating and helping us trough. Rob added a personal touch to our partnership, build trust, got to know us as a team as well as the specifics of our market. Yes, he knows the bits and bobs of a corporate communication, but up-graded it with his friendly approach and good-hearted view. I am sure that he will be a valuable asset to any company seeking a human-focused approach to its clients, where partnership matters and communication is based on taking the most out of relations rather that only targets and numbers. Thank you for the business, Rob!
Hanan Barzilay
My acquaintance with Rob for twenty years started when I become the Official distributer of the Mutsy brand in Israel. In our early years most of our contact was in front of Rob, he took care of every request and interest, during the years Rob has been promoted and manage all the launching of the brand in north America and a lot of new countries as well, in that period I already had another worker that oversaw Motherland but when there were issues that needed creative solution Rob was there to accompany us. We have succeeded in establishing mutsy as a leading brand in Israel with impressive results in sales and it is important to emphasize that significant part of this success, belong to him, he did his best to help me achieve our goals. Rob is a professional manager, hardworking and work ethic, he was loyal to the mutsy company as well as to Motherland as a customer, he has shown an extraordinary willingness to help and has shown a constant commitment to improvement and promotion The brand. Rob has proven throughout the period integrity and reliability; he has excellent interpersonal skills, and I am proud to call him my friend and not just a business colleague. Hanan Barzilay C.E.O Motherland Israel
Jivka Dilova
Back in 2008 my company added the Mutsy brand strollers to its portfolio of high end baby brands to distribute on the Bulgarian market. Since then we are working with Rob as our account and I can say nothing but good things about him and our partnership. To build an over decade long-lasting partnership requires dedication and professionalism that is way beyond just listing competences and skills. For us Mutsy is Rob and Rob is Mutsy. We've build the brand on our market together from scratch to the top and he was there for us all the time cooperating and helping us trough. Rob added a personal touch to our partnership, build trust, got to know us as a team as well as the specifics of our market. Yes, he knows the bits and bobs of a corporate communication, but up-graded it with his friendly approach and good-hearted view. I am sure that he will be a valuable asset to any company seeking a human-focused approach to its clients, where partnership matters and communication is based on taking the most out of relations rather that only targets and numbers. Thank you for the business, Rob!
Credentials
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EFSET English Certificate 75/100 (C2 Proficient)
EF International Language CampusesJun, 2021- Nov, 2024
Experience
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Opcharge
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Netherlands
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Automotive
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1 - 100 Employee
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Customer Support Specialist
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Feb 2023 - Present
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Mutsy
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Netherlands
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Manufacturing
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1 - 100 Employee
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Senior accountmanager Benelux
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Jun 2014 - Sep 2021
Mutsy is een bedrijf dat zich al ruim vijfentwintig jaar richt op het ontwerpen, ontwikkelen, produceren en verhandelen van kinderwagens en bijpassende accessoires in binnen- en buitenland. Het merk is toonaangevend binnen de sector en behoort tot de top van bestverkochte merken in Nederland.De verkoopactiviteiten van het bedrijf strekken zich uit over landen binnen en buiten Europa en de afdeling verkoop richt zich op de detail- en groothandel.* Aansturing, coachen en managen backoffice team.* verantwoordelijk en operationeel aanspreekpunt voor zowel klanten als collega's.* Opstellen, uitvoeren, controleren en verbeteren van processen, procedures en werkbeschrijvingen.
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Accountmanager US
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Sep 2012 - Jun 2016
Aansturing gehele US backoffice. Van order intake tot levering* Klantcontact onderhouden m.b.t. leveringen, verkooporders en RMA* Deelname aan B2B en B2C evenementen* Financiële administratie en boekhouding
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Accountmanager Europe
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Jun 2007 - Sep 2012
Onderhouden van bestaande relaties en opvolgen van prospects/leads* Verantwoordelijk voor het beheren van bestaande relaties, binden van nieuwe acquisitie en bezoeken van klanten en winkels.* Uitvoeren van diverse projecten zoals het verzorgen van een demo op locatie en beursbezoek.* Registeren, bewaken en afhandelen van export gerelateerde verzoeken.
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Officemanager
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Jun 2005 - Jun 2007
Het coördineren en controleren van administratieve taken en zorg dragen voor een efficiënt en vlekkeloos draaiende werkomgeving.* Facility management* Werving & Selectie* Installeren, configureren en doorvoeren van wijzigingen op de diverse ICT-omgevingen.
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Education
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Scheidegger Opleidingen
kort HBO Office Management -
NHA Cursussen en opleidingen
Financial Assistent, Boekhouding (Accounting) -
Hogeschool TIO HAARLEM
Marketing / Commerciële economie (CE) - Specialisatie marketing management, ** Opleiding niet afgerond ** -
Theresia-Lyceum Tilburg
Hoger algemeen voortgezet onderwijs (Havo)