Experience

CIGNA

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Director, Global Travel & Meeting Services for Fortune 100 Corporation

  • 2002 - Present

  Oversee a fully integrated and centralized area that manages $100M T&E spend and 480 meetings. Benchmarked corporate programs to exceed industry standards. Lead strategic global integration including sourcing, vendor management, policy management and data analysis in key international locations.

• Assistant Director, Conference & Event Management

  • Aug 1995 - Oct 2002

  Oversee 400 domestic and international programs annually and achieving specific goals by conducting and developing needs analysis; implementing a course of action to meet stated objectives through leveraging corporate volume, while meeting strict deadlines within budget. Create plans and materials in conjunction with customer events, conferences, product launches, broker/dealer events and various sales & marketing events. Lead by example an event management team of nine with emphasis on cost controls, customer service, regulation compliance and quality management to meet all business/event management objectives. Reduce cost and increase cost savings from 24% to 32%.



University of New Haven

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Professor, School of Hospitality and Tourism

  • Jan 2005 - Jan 2006

  Graduate level classes lead in Hospitality Finance; Financial Resource development and Preservation. Analysis of financial systems and control methodologies, with emphasis on current trends and problems facing the industry. Mergers, acquisitions and profitability are stressed including financial statement analysis, budgeting, long term forecasting and cash flow projections. Graduate level classes lead in Hospitality Finance; Financial Resource development and Preservation. Analysis of financial systems and control methodologies, with emphasis on current trends and problems facing the industry. Mergers, acquisitions and profitability are stressed including financial statement analysis, budgeting, long term forecasting and cash flow projections.



The Travelers Group (Citigroup)

• Senior Marketing Analyst, Agency Marketing Group

  • Oct 1988 - Aug 1995

  Managed agent and customer communications and promotional pieces for incentive programs, product rollouts and sales incentives. Administer marketing and strategic plans. Track and report agent production and rankings along with goal setting and development while ensuring customer satisfaction and retention. Manage all aspects of incentive, sales & marketing events and conferences within Agency Operations Department including logistics, business production, agenda creation, staff and outside presenter coordination. Strength with product subject matter and financial services. Lead multi-area projects with senior level involvement. Work closely with all stakeholders to achieve business objectives and control expenses.