Experience

First Data Commercial Services

• United States
• Financial Services
• 500 - 600 Employee

• Director, Product

  • May 1999 - Present

  Responsible for product strategy and new product development for an assigned product category. Duties include conducting market research, identifying new product opportunities and developing business cases to secure funding for development projects. I also assist with requirements definition and work closely with Sales, Marketing and Client Relationship teams to plan new product rollout and on-going sales strategies. Developed several products that have exceeded revenue expectations. Responsible for product strategy and new product development for an assigned product category. Duties include conducting market research, identifying new product opportunities and developing business cases to secure funding for development projects. I also assist with requirements definition and work closely with Sales, Marketing and Client Relationship teams to plan new product rollout and on-going sales strategies. Developed several products that have exceeded revenue expectations.



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Product Manager

  • May 1995 - May 1999

  Responsible for prioritization of development projects and for new product development for electronically delivered reporting products. Also responsible for life cycle management of my product set, which included sun-setting obsolete products.

• Manager, Client Accounting

  • Apr 1989 - May 1995

  Managed various departments, including Accounts Receivable, Contract Administration and Billing Systems and Development. All positions involved supervising personnel. In the Billing Systems and Development position, I worked closely with Product personnel to recommend billing metrics and strategies for new products.



Northern Natural Gas

• United States
• Oil and Gas
• 700 & Above Employee

• Manager, Accounts Receivable

  • Nov 1987 - Apr 1989

  Established and monitored credit lines for third party shippers and purchasers of natural gas delivered via Northern Natural’s pipeline. Other duties included collection of past due receivables and supervising the Accounts Receivable staff. Established and monitored credit lines for third party shippers and purchasers of natural gas delivered via Northern Natural’s pipeline. Other duties included collection of past due receivables and supervising the Accounts Receivable staff.