Experience

Markham District Energy

• Canada
• Utilities
• 1 - 100 Employee

• Assistant Shift Engineer

  • Aug 2022 - Present



LCBO

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Dec 2021 - Present

  • Strong communication with customers and other team members to provide an engaging customer service experience• Ensuring cleanliness of store and warehouse areas to guarantee the safe daily operation of the store• Close adherence to all LCBO’s policies and procedures including legal requirements for the responsible sale of products to customers • Strong communication with customers and other team members to provide an engaging customer service experience• Ensuring cleanliness of store and warehouse areas to guarantee the safe daily operation of the store• Close adherence to all LCBO’s policies and procedures including legal requirements for the responsible sale of products to customers



Miller Insurance Brokers Inc

• Canada
• Insurance
• 1 - 100 Employee

• Account Manager Commercial Lines

  • Mar 2017 - Sep 2021

  • Reviewing and ensuring accuracy of renewals and endorsements as they are processed and billed• Collecting and reviewing all pertinent information required for insurance contracts by following all Policies & Procedures outlined by Miller Insurance• Effectively communicate and explain various insurance coverages, and the options available to the client• Successfully acquired the nationally recognized Canadian Accredited Insurance Broker (CAIB) designation through the Insurance Broker Association of Ontario



BrokerLink

• Canada
• Insurance
• 700 & Above Employee

• Insurance Advisor

  • Jul 2016 - Mar 2017

  • Contacting prospective clients and preparing quotes for personal lines insurance products• Being visible in the community by networking with real estate agents, car dealerships and other professionals• Preparing applications and compiling all necessary paperwork required to bind insurance contracts • Contacting prospective clients and preparing quotes for personal lines insurance products• Being visible in the community by networking with real estate agents, car dealerships and other professionals• Preparing applications and compiling all necessary paperwork required to bind insurance contracts



Ainsdale Golf Course

• Canada

• Pro Shop

  • Apr 2012 - Jul 2016

  • Assisted with set up of special events such as tournaments and parties• Some maintenance work such as laying sod, raking sand traps, and trimming• Bartending and operating beer cart as requested • Assisted with set up of special events such as tournaments and parties• Some maintenance work such as laying sod, raking sand traps, and trimming• Bartending and operating beer cart as requested



Economical Insurance

• Canada
• Insurance
• 700 & Above Employee

• Customer Service Representative, Auto Physical Damage Claims

  • Nov 2015 - Feb 2016

  • Investigated circumstances leading up to automobile claims by interviewing policyholders, witnesses and other third parties• Worked in a team atmosphere to assist coworkers with issues that arise with their own claims• Effectively communicate proper processes to claimants in accordance with the Ontario Automobile Policy • Investigated circumstances leading up to automobile claims by interviewing policyholders, witnesses and other third parties• Worked in a team atmosphere to assist coworkers with issues that arise with their own claims• Effectively communicate proper processes to claimants in accordance with the Ontario Automobile Policy



The Beer Store

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • May 2015 - Nov 2015

  • Provided respectful and professional customer service• Counted and sorted shipments and returns to the store• Ensured cleanliness of the lobby and warehouse areas of the store • Provided respectful and professional customer service• Counted and sorted shipments and returns to the store• Ensured cleanliness of the lobby and warehouse areas of the store



Canada Border Services Agency

• Canada
• Research
• 1 - 100 Employee

• Student Border Services Officer

  • May 2014 - Sep 2014

  • Held a Level II (Secret) Security Clearance from the Government of Canada• Conducted primary interviews of private aircrafts and boats seeking entry into Canada• Recorded clear and concise notes for each passage• Prevented prohibited goods, materials, and people from entering Canada• Interpreted, applied, enforced acts and regulations related to CBSA programs • Held a Level II (Secret) Security Clearance from the Government of Canada• Conducted primary interviews of private aircrafts and boats seeking entry into Canada• Recorded clear and concise notes for each passage• Prevented prohibited goods, materials, and people from entering Canada• Interpreted, applied, enforced acts and regulations related to CBSA programs



Fisherman's Cove Tent and Trailer Resort

• Boat Rentals

  • Jun 2010 - Sep 2011

  • Assisted customers with boat rentals and firewood sales• Outdoor maintenance such as grass cutting, trimming, and raking• Assisted coworkers with setting up family recreation activities• Volunteered to run family BINGO on long weekends • Assisted customers with boat rentals and firewood sales• Outdoor maintenance such as grass cutting, trimming, and raking• Assisted coworkers with setting up family recreation activities• Volunteered to run family BINGO on long weekends



Kwik Way

• United States
• Aviation & Aerospace
• 1 - 100 Employee

• Stock Person

  • Oct 2008 - Jun 2011

  • Receiving and sorting shipments of groceries, beer, and liquor• Counting and recording store’s inventory annually• Counting and sorting empty returns• Indoor and outdoor maintenance of the store • Receiving and sorting shipments of groceries, beer, and liquor• Counting and recording store’s inventory annually• Counting and sorting empty returns• Indoor and outdoor maintenance of the store