Experience

New South Wales Golf Club

• Australia
• Recreational Facilities
• 1 - 100 Employee

• Director of Golf

  • Oct 2016 - Present



The Royal Sydney Golf Club

• Australia
• Spectator Sports
• 1 - 100 Employee

• Golf Operations Manager

  • Nov 2014 - Sep 2016

  * Management of overall golf operations including retail, operations, driving range, golf carts, club and buggy storage to an exceptionally high standard; * Responsible for all aspects of retail at the Club including purchasing, stock control, merchandising and Shop display; * Assist in preparing and adhering to annual operating, financial and capital budgets; * Develop and adhere to the Club's WHS policies and Chair the Club's WHS Committee; * Responsible for adhering to the Royal Sydney Enterprise Agreement, including the recruitment, training and management of all Sport staff; * Liase and assist other departments across the Club to ensure service provided to members is of a standard expected by Royal Sydney members;



Hamilton Island Golf Club

• Assistant Golf Club Manager & Golf Professional

  • Oct 2013 - Nov 2014

  Responsibilities: ● Assist the General Manager in daily Club operations and in his absence assume responsibility for management of the Golf Club and staff ● Assist the General Manager by planning, organizing, promoting and managing all golf tournaments, Club events and golf related activities ● Demonstrate a comprehensive understanding of Golf Club and pro shop operations, and assist in the management and coordination of staff ● Golf tuition and clinics for the Island’s guests and the general public ● Assist with the creation of staffing schedules ensuring efficiency and the realization of guest’s expectations ● Order merchandise for the Golf Shop and provides the best selection possible within the constraints of inventory and quality limits ● Maintain records relating to player and guest rounds and other statistics ● Collect charges and fees for all golf-related activities.



The Australian Golf Club

• Golf Professional

  • Feb 2010 - Oct 2013

  Responsibilities: ● Assist the Director of Golf in the management of personnel responsibilities ● Assist the Golf Professional in the planning, organisation, promotion, direction and management of golf tournaments, special events and golf related activities ● Demonstrate a comprehensive understanding of golf pro shop operations, and assist in the management and coordination of staff ● Golf tuition for members, guests and the general public ● Record and database management (in relation to pro shop) ● Conduct golf clinics ● Order merchandise for the Golf Shop and provides the best selection possible within the constraints of inventory and quality limits ● Maintain records relating to player and guest rounds and other statistics ● Collect charges and fees for all golf-related activities ● Plays golf with members of all skill levels



Twin Creeks Golf Club

• Australia
• Hospitality
• 1 - 100 Employee

• Golf Operations Manager

  • Jan 2006 - Jan 2010

  Responsibilities: ● Planning, organisation, promotion, direction and management of golf tournaments, special events and golf related activities Provide high levels of customer service to members, guests and the general public ● Provide one-on-on and group tuition to members, guests and the general public ● Management of the pro store operations including: staff, customer service, complaints, inventory, merchandising, recruitment, training and development, sales and reporting ● Schedules staff hours to ensure that members are fully served and labor costs are maintained.