Project Delivery Manager

• May 2021 - Present

Relationship Manager

• Dec 2019 - Apr 2021

Following being headhunted for this position I have maximised success through the embedding of a key CRM system which has significantly increased client response times, improved efficiency and maximised performance. I utilise my extensive knowledge of the mechanical, electrical and fire and security sectors together with a wealth of business development skills to drive and increase growth. Following being headhunted for this position I have maximised success through the embedding of a key CRM system which has significantly increased client response times, improved efficiency and maximised performance. I utilise my extensive knowledge of the mechanical, electrical and fire and security sectors together with a wealth of business development skills to drive and increase growth.

Account Manager

• May 2015 - Dec 2019

I seamlessly managed and maximised key accounts within this role, increasing business growth across the public sector and within facilities management organisations. My role involved increasing communication and collaboration between cross-functional internal teams and customers which resulted in the development of effective solutions in line with budgets and requirements. I successfully managed this leading client portfolio, working closely with well known and high-profile clients including hospitals Royal Liverpool, Broadgreen, Liverpool Heart and Chest, Aintree Women’s and Roseberry Park as well as leading national accounts such as Paddy Power, MacDonald’s Hotels, Shred It, Kuoni and Victrex. Show less

Client Manager

• Dec 2013 - May 2015

This role fully utilised my relationship management skills, I successfully managed a comprehensive client basis which involved the driving and improving of private and public sector partnerships including a number of NHS trusts, universities and leading blue chip companies. I worked collaboratively with clients regarding site systems and increased tender stage inclusion through ongoing consultant and manufacturer liaison. This role fully utilised my relationship management skills, I successfully managed a comprehensive client basis which involved the driving and improving of private and public sector partnerships including a number of NHS trusts, universities and leading blue chip companies. I worked collaboratively with clients regarding site systems and increased tender stage inclusion through ongoing consultant and manufacturer liaison.

Systems Consultant

• Jan 2010 - Dec 2013

In this role I successfully developed and maximised business growth opportunities throughout the North West region, this involved increasing company product and service involvement in the tender documentation. I forged key partnerships with architects and consultants, enabling continual business and market enhancement, successfully created and delivered innovative B2B application solutions in line with budgets and organised multiple CPD presentations which maximised regulatory and standard change understanding. Show less

Project Commissioning Engineer

• May 2002 - Jan 2010

Install and Service Engineer

• Feb 2001 - May 2002

Install Engineer

• Apr 1998 - Feb 2001