Experience

Nassau County Clerk Of Court

• United States
• Government Relations Services
• 1 - 100 Employee

• Chief Deputy, Director of IT

  • Jan 2014 - Present

  IT Project Management, Financial Report Writing, Analytics and Report Development, SAP Dashboard Development and Maintenance, Desktop Support, Hardware Installation and Maintenance, IT Troubleshooting and Software Installation/Updates IT Project Management, Financial Report Writing, Analytics and Report Development, SAP Dashboard Development and Maintenance, Desktop Support, Hardware Installation and Maintenance, IT Troubleshooting and Software Installation/Updates



Lake Shore Radiator, Inc.

• Jacksonville, FL

• Director of Information Systems

  • Jun 1999 - May 2013

  • e-Commerce - Developed, managed and maintained corporate e-commerce startup that averaged over $1.1 million annually in retail auto parts sales for end users from 2001-2013. • Technical Reporting & Analytics - Performed regular data manipulation on proprietary enterprise system; transformed raw data into intelligence and ad hoc executive reports through Crystal Reports, Excel and other presentation tools; responsible for management and upkeep of database of automotive parts and generating monthly reports for body shop vendors. • Strategic Management & Marketing - Planned corporate sales and marketing programs with CEO; Corporate contract negotiations, including IT, Financial and HR vendors; Created targeted e-mail and direct mail marketing campaigns; Developed business case presentations and action plans; Strategically located 3PL warehouses to optimize shipments for time and cost savings; Designed sales promotions to increase sales • IT Project Management - Network upgrades, IT security, Analog to VoIP phone conversion; Data center migration; Created pick and ship UPS Shipping Solution at customer locations. • Help Desk Support and Network Administration - Provided daily maintenance of desktops both local and remote; Hardware maintenance and updates; LAN and WAN network administration and maintenance. • Human Resources & Payroll Administration – Served as HR Administrator for 7 years; Administered payroll (ADP & Paycor), installed and maintained multi-site biometric time clock attendance, oversaw company health insurance, worker’s compensation management, 401(k) administration, employee records, benefits management and hiring/termination management for a staff of 40. Show less



The Golf Club of Amelia Island

• Spectator Sports
• 1 - 100 Employee

• Golf Professional

  • Jan 1990 - May 1999

  • Retail Management & Heavy Customer Service - Mastered all phases of golf operation including merchandising, daily cash balancing, organizing group outings, employee oversight and workforce scheduling. Developed excellent communication and customer service skills by assisting and coordinating hotel guests in Ritz-Carlton Hotel environment. • Class ‘A’ PGA Certification - Directly oversaw the teaching of golf skills and techniques. Achieved PGA of America Class ‘A’ Golf Professional status in 1993. Show less