Area Sales Manager

• May 2023 - Present

3PA Project Manager Amazon MME1 (Darlington)

• Sep 2019 - May 2023

Project Objective: The goal of this project was to fit-out an e-commerce fulfillment centre to meet the operational needs of a leading online retailer, based on the client's internal design. The centre serves as a hub for storage, handling, and distribution of goods to customers.Scope of Work: This project included the fit-out of the facility, managing client-purchased non-inventory materials, installing shelving systems, picking/packing areas, office space, signage, and 5S taping, and assembling workstations based on the client's design. The fit-out also involved various operational areas in the warehouse, such as installing barrier systems and deploying/managing IT equipment and cabling.Key Deliverables:Fit-out of the fulfillment centre based on the client's design to meet operational needsManagement of client-purchased non-inventory materialsInstallation of shelving systems, picking/packing areas, office space, signage, and 5S tapingAssembly of workstations based on the client's designFit-out of operational areas in the warehouse, including barrier systemsDeployment and management of IT equipment and cablingCommissioning and testing of all systems for full functionalityHandover of the completed facility with an operational readiness score of 100%Project Timeline: The project took 25 weeks to complete, with phases for deployment, fit-out, and commissioning. The timeline was regularly reviewed to stay on track and meet milestones.Budget: The budget was determined by the scope of work and costs of materials/labour for deployment and fit-out. It was regularly reviewed to stay within agreed parameters.Key Stakeholders: The key stakeholders in this project were the client, project manager, deployment team, fit-out team, and commissioning team. Effective communication and collaboration among all stakeholders was crucial for success. Show less

AMZXL - Amazon HIG3- Project Manager

• Mar 2023 - Apr 2023

Contracts Manager/Project Manager

• Jan 2017 - Apr 2023

3PA Project Manager Amazon BHX5 (Rugby)

• Nov 2018 - Jun 2019

Project Objective: The goal of this project was to fit-out an e-commerce fulfillment centre to meet the operational needs of a leading online retailer, based on the client's internal design. The centre serves as a hub for storage, handling, and distribution of goods to customers.Scope of Work: This project included the fit-out of the facility, managing client-purchased non-inventory materials, installing shelving systems, picking/packing areas, office space, signage, and 5S taping, and assembling workstations based on the client's design. The fit-out also involved various operational areas in the warehouse, such as installing barrier systems and deploying/managing IT equipment and cabling.Key Deliverables:Fit-out of the fulfillment centre based on the client's design to meet operational needsManagement of client-purchased non-inventory materialsInstallation of shelving systems, picking/packing areas, office space, signage, and 5S tapingAssembly of workstations based on the client's designFit-out of operational areas in the warehouse, including barrier systemsDeployment and management of IT equipment and cablingCommissioning and testing of all systems for full functionalityHandover of the completed facility with an operational readiness score of 100%Project Timeline: The project took 25 weeks to complete, with phases for deployment, fit-out, and commissioning. The timeline was regularly reviewed to stay on track and meet milestones.Budget: The budget was determined by the scope of work and costs of materials/labor for deployment and fit-out. It was regularly reviewed to stay within agreed parameters.Key Stakeholders: The key stakeholders in this project were the client, project manager, deployment team, fit-out team, and commissioning team. Effective communication and collaboration among all stakeholders was crucial for successThis centre was also the first to achieve 100 percent operational readiness during the client's internal auditing system. Show less

3PL Project Support Coordinator BRS1

• May 2018 - Dec 2018

Sales Office Manager (CCTV)

• Oct 2013 - Jul 2015

As a former Sales Office Manager, I led sales ops and achieved growth for a security mounting systems manufacturer. My communication and leadership skills, combined with industry knowledge, helped me to meet and exceed sales targets while maintaining high customer satisfaction. Key responsibilities included: leading the sales team, implementing sales strategies, building customer relationships, conducting site surveys and customer visits, monitoring market trends, maintaining sales records, mentoring and training the team, attending trade shows, generating sales reports, overseeing transport planning, managing export operations, and driving process improvement initiatives. I brought a proven track record in sales management, strong communication skills, leadership and team management abilities, and market knowledge. My analytical skills and problem-solving ability, paired with excellent organization and time management skills, allowed me to work effectively both independently and as part of a team. I am proud of my contributions to the company's sales success as a Sales Office Manager. Show less

Technical Sales Engineer

• Nov 2012 - Sep 2013

As a former sales professional, I was responsible for interpreting the crucial needs of oil and gas clients based on the technical and material specifications they provided. My goal was to create precise and tailored quotations that met the unique needs and requirements of each client. In my role, I supported the quotation preparation process for the Vector US Sales Office in Houston. I proactively communicated with various departments such as technical, material procurement, and production to ensure that the client's request for quotation was feasible within the company's scope of supply. This involved verifying the cost of raw materials and production lead times, which were critical components of the quotation preparation process. I also managed an experienced team of three technical sales engineers, providing guidance and support to ensure that each member of the team was able to effectively support the quotation preparation process and meet customer needs. My leadership and management skills helped to foster a positive and productive work environment, and my ability to effectively delegate tasks and responsibilities allowed my team to operate efficiently and effectively. With my strong attention to detail and ability to effectively communicate with clients and cross-functional teams, I was able to ensure that each quotation was accurate and reflected the client's requirements. By working closely with clients to understand their needs and effectively translating those needs into actionable plans, I was able to create a positive and productive customer experience, while also driving business growth and maintaining existing customer relationships. Show less

Technical Sales Engineer

• Jul 2011 - Nov 2012

As a former sales professional, I was responsible for creating positive customer interactions from the moment a potential client first made contact with our company. I played a crucial role in identifying the product requirements of each customer and effectively communicating these requirements to the relevant departments for quotation preparation. In addition, I attended customer installation sites to gather important information that would be used by our design engineers in proposing a feasible installation solution that met the unique needs and requirements of each customer. My strong communication skills and attention to detail allowed me to build strong relationships with customers, ensuring that their needs and requirements were understood and effectively translated into actionable plans. I was committed to providing a positive and productive customer experience, and was dedicated to working closely with external customers to ensure that their expectations were not only met but exceeded. By staying focused on customer satisfaction, I was able to identify new sales opportunities and drive business growth, while also maintaining and building upon existing customer relationships. I am confident in my ability to work effectively with customers to identify and meet their requirements, and I am eager to bring these skills and experience to a new opportunity. Show less