Roanne L.
Medical Virtual Asst. / RN Scheduler / Program Coordinator at My Mountain Mover- Claim this Profile
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Bio
Credentials
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HIPAA Professional (HIPAAP)
My Mountain MoverJul, 2021- Sep, 2024 -
Prometric License
Ministry of Health Saudi ArabiaOct, 2015- Sep, 2024 -
Certificate of Cardiopulmonary Resuscitation / BLS Provider
Saudi Heart AssociationApr, 2015- Sep, 2024 -
Registered Nurse
Philippine Professional Regulation CommissionJul, 2011- Sep, 2024
Experience
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My Mountain Mover
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United States
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Outsourcing/Offshoring
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1 - 100 Employee
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Medical Virtual Asst. / RN Scheduler / Program Coordinator
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Jul 2021 - Present
-Appointment scheduler to patients consultation visits. -Provides holistic approach, encouraged new interested patients to enroll in weight management program, discussed to them fully in detail the overview of the program. -Assisted interested patients in the subscription, enrollment process and provide instructions on how to download and use the CoachCare App. ( telehealth consultations ) -Manages and follow-up customer's concerns while enrolled in the program. -Uses Epic EHR as the main tool, generate leads and encodes data entry to CRM salesforce. Updates status of all patients into the data system. Show less
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HGS - Hinduja Global Solutions
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Care Associate
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May 2019 - Jul 2021
Care Associate: -Processing prior-authorization/precertification requests: Medical/Surgical services and Pharmacy Coverage Determination review. -Processing referral requests. -Escalate pending requests by providers whenever necessary ( passed TAT/life or limb scenarios ) to the assigned Case Manager or Nurse in the queue. Care Associate: -Processing prior-authorization/precertification requests: Medical/Surgical services and Pharmacy Coverage Determination review. -Processing referral requests. -Escalate pending requests by providers whenever necessary ( passed TAT/life or limb scenarios ) to the assigned Case Manager or Nurse in the queue.
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Global Medical Center of Laguna
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Philippines
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1 - 100 Employee
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Staff Registered Nurse
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Feb 2019 - May 2019
-Provides nursing care to patients admitted in ward. -Assisted patients pre-op and post-op care. -Receives patients for admission from ER to ward and carry out doctor's order. -Request medications and other supplies needed and making sure they are available for the next shift endorsement. -Provides nursing care to patients admitted in ward. -Assisted patients pre-op and post-op care. -Receives patients for admission from ER to ward and carry out doctor's order. -Request medications and other supplies needed and making sure they are available for the next shift endorsement.
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Dental Nurse / OPD Nurse
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Apr 2015 - Jan 2019
- Assists surgeons during consultations and dental related procedures. - Performs taking X-rays: Panoramic , Cephalometric and Intra-Oral - Ensures patient clinical history checking prior to treatment. - Performs sterilizing of all dental equipment pre-op and post-op care. - Updates patients information into clinic's database system. - Assists surgeons during consultations and dental related procedures. - Performs taking X-rays: Panoramic , Cephalometric and Intra-Oral - Ensures patient clinical history checking prior to treatment. - Performs sterilizing of all dental equipment pre-op and post-op care. - Updates patients information into clinic's database system.
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Transitions Optical South Africa
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South Africa
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Wellness and Fitness Services
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Front Desk Receptionist / Nurse Retainer
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Sep 2013 - Apr 2015
Perform admin tasks Human Resources duties and act as a nurse reliever. Perform admin tasks Human Resources duties and act as a nurse reliever.
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SPI Group
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Company Nurse
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Mar 2013 - Sep 2013
Admin tasks - HRD Medical Section Perform duties and responsibilities as a Nurse in company clinic. Assists company doctor during consultation visits, provide basic first aid to employees, filling health related documents like sickness/medical benefit of the employees. Admin tasks - HRD Medical Section Perform duties and responsibilities as a Nurse in company clinic. Assists company doctor during consultation visits, provide basic first aid to employees, filling health related documents like sickness/medical benefit of the employees.
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Education
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2006 - 2011
Pamantasan ng Cabuyao
Bachelor's degree, Registered Nursing/Registered Nurse
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