Business Manager

• Sep 2023 - Present

Growth Partner

• Nov 2021 - Sep 2023

Hiring Enablement, created by Solutions Driven, is a revolutionary recruitment approach that delivers 97% right first time hiring success. ​​ It’s the hiring strategy we’ve honed over 25 years that our team uses to hire more efficiently and effectively. All while providing hiring teams with the right resources, tools, technology, playbooks, and insights to improve their own hiring approaches - Actively business developing, building relationships and maintains with Exec/C-Suite… Show more Hiring Enablement, created by Solutions Driven, is a revolutionary recruitment approach that delivers 97% right first time hiring success. ​​ It’s the hiring strategy we’ve honed over 25 years that our team uses to hire more efficiently and effectively. All while providing hiring teams with the right resources, tools, technology, playbooks, and insights to improve their own hiring approaches - Actively business developing, building relationships and maintains with Exec/C-Suite, Hiring Managers and HR/TA across the world. - Managing the end to end sales cycle. - Selling into Science, Technology, Engineering and Manufacturing sectors across North America, EMEA and APAC markets at a mid-senior level roles. - Key account management, land and expand. - Working towards monthly/quarterly/yearly sales targets. - Utilising best in class technology. Show less Hiring Enablement, created by Solutions Driven, is a revolutionary recruitment approach that delivers 97% right first time hiring success. ​​ It’s the hiring strategy we’ve honed over 25 years that our team uses to hire more efficiently and effectively. All while providing hiring teams with the right resources, tools, technology, playbooks, and insights to improve their own hiring approaches - Actively business developing, building relationships and maintains with Exec/C-Suite… Show more Hiring Enablement, created by Solutions Driven, is a revolutionary recruitment approach that delivers 97% right first time hiring success. ​​ It’s the hiring strategy we’ve honed over 25 years that our team uses to hire more efficiently and effectively. All while providing hiring teams with the right resources, tools, technology, playbooks, and insights to improve their own hiring approaches - Actively business developing, building relationships and maintains with Exec/C-Suite, Hiring Managers and HR/TA across the world. - Managing the end to end sales cycle. - Selling into Science, Technology, Engineering and Manufacturing sectors across North America, EMEA and APAC markets at a mid-senior level roles. - Key account management, land and expand. - Working towards monthly/quarterly/yearly sales targets. - Utilising best in class technology. Show less

Membership Executive

• Oct 2019 - Nov 2021

- Engaging with businesses of all sizes but particularly SME's throughout Glasgow to discuss the benefits of membership and how it can assist in many aspects of their business. - Assisting existing members to utilise their membership to its full potential and create success. - Retain members by building strong relationships and trust with my connections. - Attending networking events and building connections and relationships across the city. Helping build on the Chambers business… Show more - Engaging with businesses of all sizes but particularly SME's throughout Glasgow to discuss the benefits of membership and how it can assist in many aspects of their business. - Assisting existing members to utilise their membership to its full potential and create success. - Retain members by building strong relationships and trust with my connections. - Attending networking events and building connections and relationships across the city. Helping build on the Chambers business community. - Seeing opportunities to connect businesses and proactively following up. Show less - Engaging with businesses of all sizes but particularly SME's throughout Glasgow to discuss the benefits of membership and how it can assist in many aspects of their business. - Assisting existing members to utilise their membership to its full potential and create success. - Retain members by building strong relationships and trust with my connections. - Attending networking events and building connections and relationships across the city. Helping build on the Chambers business… Show more - Engaging with businesses of all sizes but particularly SME's throughout Glasgow to discuss the benefits of membership and how it can assist in many aspects of their business. - Assisting existing members to utilise their membership to its full potential and create success. - Retain members by building strong relationships and trust with my connections. - Attending networking events and building connections and relationships across the city. Helping build on the Chambers business community. - Seeing opportunities to connect businesses and proactively following up. Show less

Operations Supervisor

• Jan 2019 - Sep 2019

- Leading a team of five ensuring all operations undertaken appropriately and timely - All responsibilities adhered to including Health and Safety and other policies and regulations - Motivating the team and working as a team to achieve our goals for the shift. Reporting to the transport director daily and looking for continuous improvement. - Leading a team of five ensuring all operations undertaken appropriately and timely - All responsibilities adhered to including Health and Safety and other policies and regulations - Motivating the team and working as a team to achieve our goals for the shift. Reporting to the transport director daily and looking for continuous improvement.

Community Manager/ Project Executive

• Jun 2018 - Jan 2019

My job as community manager is to manage the social media community with the following tasks: - Keeping up with the latest updates across on social channels - Scheduling social posts throughout the week and sometimes in advance. - Responding to social media engagement. - Working with customers on their social distribution and scheduling relevant posts and responding. - Creating great content for the 29studios social channels and engaging with replies. - Digging deep into the… Show more My job as community manager is to manage the social media community with the following tasks: - Keeping up with the latest updates across on social channels - Scheduling social posts throughout the week and sometimes in advance. - Responding to social media engagement. - Working with customers on their social distribution and scheduling relevant posts and responding. - Creating great content for the 29studios social channels and engaging with replies. - Digging deep into the analytics for customers and 29studios to target specific audiences and being clever with the posts. - Writing blogs for the website and social - Meeting customers and building long term relationships. - Working with the 29ERS team and coming up with new ideas. - Creating marketing plan for each platform and distributing the content to the relevant audience and analysing the results. - Meeting and building relationships with clients. - Assisting in pitching to clients. Show less My job as community manager is to manage the social media community with the following tasks: - Keeping up with the latest updates across on social channels - Scheduling social posts throughout the week and sometimes in advance. - Responding to social media engagement. - Working with customers on their social distribution and scheduling relevant posts and responding. - Creating great content for the 29studios social channels and engaging with replies. - Digging deep into the… Show more My job as community manager is to manage the social media community with the following tasks: - Keeping up with the latest updates across on social channels - Scheduling social posts throughout the week and sometimes in advance. - Responding to social media engagement. - Working with customers on their social distribution and scheduling relevant posts and responding. - Creating great content for the 29studios social channels and engaging with replies. - Digging deep into the analytics for customers and 29studios to target specific audiences and being clever with the posts. - Writing blogs for the website and social - Meeting customers and building long term relationships. - Working with the 29ERS team and coming up with new ideas. - Creating marketing plan for each platform and distributing the content to the relevant audience and analysing the results. - Meeting and building relationships with clients. - Assisting in pitching to clients. Show less

Client Account Manager

• Nov 2014 - May 2018

- Successfully undertook various responsibilities from Accounts Manager, Fleet Manager, Transport admin, Accounts before settling in Client Account Management. - Managed clients, improved service levels, producing monthly reports on performance - Developed relationships with key decision makers inside target organisations - Nurtured prospects and opportunities to bring them to a positive conclusion through negotiation and persuasion. - Delivered presentations and briefing papers to… Show more - Successfully undertook various responsibilities from Accounts Manager, Fleet Manager, Transport admin, Accounts before settling in Client Account Management. - Managed clients, improved service levels, producing monthly reports on performance - Developed relationships with key decision makers inside target organisations - Nurtured prospects and opportunities to bring them to a positive conclusion through negotiation and persuasion. - Delivered presentations and briefing papers to provide prospective clients with a good understanding and support them in their decision making. - Attended conferences, forums and networking events to raise both brand awareness and develop new connections when possible - Developed and maintained long-term prosperous relationships with new and existing clients Show less - Successfully undertook various responsibilities from Accounts Manager, Fleet Manager, Transport admin, Accounts before settling in Client Account Management. - Managed clients, improved service levels, producing monthly reports on performance - Developed relationships with key decision makers inside target organisations - Nurtured prospects and opportunities to bring them to a positive conclusion through negotiation and persuasion. - Delivered presentations and briefing papers to… Show more - Successfully undertook various responsibilities from Accounts Manager, Fleet Manager, Transport admin, Accounts before settling in Client Account Management. - Managed clients, improved service levels, producing monthly reports on performance - Developed relationships with key decision makers inside target organisations - Nurtured prospects and opportunities to bring them to a positive conclusion through negotiation and persuasion. - Delivered presentations and briefing papers to provide prospective clients with a good understanding and support them in their decision making. - Attended conferences, forums and networking events to raise both brand awareness and develop new connections when possible - Developed and maintained long-term prosperous relationships with new and existing clients Show less

Accounting Manager

• Jan 2013 - Nov 2014

I manage the accounts department who look after payroll, sales invoicing, purchase invoicing, credit control, accounts payable, cheques, petty cash, VAT returns etc. Use Sage 50 Accounts, Sage 50 Payroll, also Microsoft programs. I have one years experience in Sage and currently doing a course on Sage at the moment. Invoicing customers for the deliveries we completed for them. I set up a pricing system on Sage to make it easier for all prices for jobs to be remembered. I also… Show more I manage the accounts department who look after payroll, sales invoicing, purchase invoicing, credit control, accounts payable, cheques, petty cash, VAT returns etc. Use Sage 50 Accounts, Sage 50 Payroll, also Microsoft programs. I have one years experience in Sage and currently doing a course on Sage at the moment. Invoicing customers for the deliveries we completed for them. I set up a pricing system on Sage to make it easier for all prices for jobs to be remembered. I also had huge input on the information coming to accounts for invoicing. Also set up the terms so that we can do credit control quickly with great effect. You have to have balance between relationship with customer and asking for money to be paid thats overdue. We do this very well. Deal with purchase invoices that come in, put on Sage etc. I also deal with the accounts payable. Also dealing with setting up procedures for the company so that everything runs more smoothly and with more structured terms and conditions. Do wages for monthly and weekly for two companies. Show less I manage the accounts department who look after payroll, sales invoicing, purchase invoicing, credit control, accounts payable, cheques, petty cash, VAT returns etc. Use Sage 50 Accounts, Sage 50 Payroll, also Microsoft programs. I have one years experience in Sage and currently doing a course on Sage at the moment. Invoicing customers for the deliveries we completed for them. I set up a pricing system on Sage to make it easier for all prices for jobs to be remembered. I also… Show more I manage the accounts department who look after payroll, sales invoicing, purchase invoicing, credit control, accounts payable, cheques, petty cash, VAT returns etc. Use Sage 50 Accounts, Sage 50 Payroll, also Microsoft programs. I have one years experience in Sage and currently doing a course on Sage at the moment. Invoicing customers for the deliveries we completed for them. I set up a pricing system on Sage to make it easier for all prices for jobs to be remembered. I also had huge input on the information coming to accounts for invoicing. Also set up the terms so that we can do credit control quickly with great effect. You have to have balance between relationship with customer and asking for money to be paid thats overdue. We do this very well. Deal with purchase invoices that come in, put on Sage etc. I also deal with the accounts payable. Also dealing with setting up procedures for the company so that everything runs more smoothly and with more structured terms and conditions. Do wages for monthly and weekly for two companies. Show less

Client Account Manager

• Aug 2008 - Dec 2012

- Dealing with a wide range of client issues, resolving problems, managing expectations, setting and meeting deadlines and fulfilling SLAs - Preparing quotations for clients and increasing the value of existing accounts via up-selling - Keeping up to date with the latest mobile technology and tariffs. - Establishing and maintaining strong relationships with clients and meeting face to face - Providing support via e-mail, telephone and responsible for the company’s live support… Show more - Dealing with a wide range of client issues, resolving problems, managing expectations, setting and meeting deadlines and fulfilling SLAs - Preparing quotations for clients and increasing the value of existing accounts via up-selling - Keeping up to date with the latest mobile technology and tariffs. - Establishing and maintaining strong relationships with clients and meeting face to face - Providing support via e-mail, telephone and responsible for the company’s live support system - Doing analysis on the clients accounts and make cost saving suggestions while also upselling when possible - Assisted in getting the new CRM system up and running. - Writing numerous reviews and blogs on the latest smartphones for the company website Show less - Dealing with a wide range of client issues, resolving problems, managing expectations, setting and meeting deadlines and fulfilling SLAs - Preparing quotations for clients and increasing the value of existing accounts via up-selling - Keeping up to date with the latest mobile technology and tariffs. - Establishing and maintaining strong relationships with clients and meeting face to face - Providing support via e-mail, telephone and responsible for the company’s live support… Show more - Dealing with a wide range of client issues, resolving problems, managing expectations, setting and meeting deadlines and fulfilling SLAs - Preparing quotations for clients and increasing the value of existing accounts via up-selling - Keeping up to date with the latest mobile technology and tariffs. - Establishing and maintaining strong relationships with clients and meeting face to face - Providing support via e-mail, telephone and responsible for the company’s live support system - Doing analysis on the clients accounts and make cost saving suggestions while also upselling when possible - Assisted in getting the new CRM system up and running. - Writing numerous reviews and blogs on the latest smartphones for the company website Show less

Client Services Administrator

• Nov 2004 - Aug 2008

I was BCW Group first apprentice. I was recommended by my business management teacher at school. BCW had a partnership with my school. I went for interview and got the apprenticeship. For the first year I got to work in Admin, Client Services,HR and small time in Marketing. At the end of my year apprenticeship, I was offered a job in my preferred department which was Client Services. My duties were: - Running daily, weekly, monthly and quarterly reports on Crystal reporting system for… Show more I was BCW Group first apprentice. I was recommended by my business management teacher at school. BCW had a partnership with my school. I went for interview and got the apprenticeship. For the first year I got to work in Admin, Client Services,HR and small time in Marketing. At the end of my year apprenticeship, I was offered a job in my preferred department which was Client Services. My duties were: - Running daily, weekly, monthly and quarterly reports on Crystal reporting system for clients to provide them with the most up to date information. - Formatting the reports using the Microsoft Tools. - Received calls and emails with requests for clients and updated on Caseflow CRM system - Worked closely with other departments and responding to clients in a quick and timely manner. - Build strong relationships with the clients over the phone and kept with the culture of the company. Show less I was BCW Group first apprentice. I was recommended by my business management teacher at school. BCW had a partnership with my school. I went for interview and got the apprenticeship. For the first year I got to work in Admin, Client Services,HR and small time in Marketing. At the end of my year apprenticeship, I was offered a job in my preferred department which was Client Services. My duties were: - Running daily, weekly, monthly and quarterly reports on Crystal reporting system for… Show more I was BCW Group first apprentice. I was recommended by my business management teacher at school. BCW had a partnership with my school. I went for interview and got the apprenticeship. For the first year I got to work in Admin, Client Services,HR and small time in Marketing. At the end of my year apprenticeship, I was offered a job in my preferred department which was Client Services. My duties were: - Running daily, weekly, monthly and quarterly reports on Crystal reporting system for clients to provide them with the most up to date information. - Formatting the reports using the Microsoft Tools. - Received calls and emails with requests for clients and updated on Caseflow CRM system - Worked closely with other departments and responding to clients in a quick and timely manner. - Build strong relationships with the clients over the phone and kept with the culture of the company. Show less