Experience

Rhyzome Studio

• India
• Internet Publishing
• 1 - 100 Employee

• Brand & Content Strategist

  • Dec 2015 - Present

  Mumbai Area, India Since 2015, Rhyzome Studio has been collaborating with legacy brands and emerging startups to define their online presence. We share our clients’ vision and help them make it a reality with our skills.



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Apple Solution Consultant

  • Oct 2013 - Nov 2014

  India Responsibilities: Working for Apple Inc. within a Large Front Retailer to: • Provide excellent Apple Customer Experience by: − Promoting Apple branded solutions by communicating the benefits & values of Apple products. − Conducting one-one or one-many demos using world wide developed demo scripts for guidance. − Building a community of loyal Apple customers who will return for assistance on future Apple purchases. Developing the resellers store team by: − Providing… Show more Responsibilities: Working for Apple Inc. within a Large Front Retailer to: • Provide excellent Apple Customer Experience by: − Promoting Apple branded solutions by communicating the benefits & values of Apple products. − Conducting one-one or one-many demos using world wide developed demo scripts for guidance. − Building a community of loyal Apple customers who will return for assistance on future Apple purchases. Developing the resellers store team by: − Providing on-the-job and off-the-job training to the team on Apple’s latest & greatest products. − Ensuring that they are in compliance with the regions standard of ASTO / ASTA scores. − Evaluating team members and implementing learning strategies accordingly. • Operate as a Business Manager for the Apple Inline / Apple Shop by: − Monitoring and analyzing business trends using key metrics such as QoQ / LFL / Seq etc. − Creating & modifying business plans to enable Apple to capture the maximum market share. − Maintaining merchandising & visual standards as per Company / Resellers standards. Show less



Estee Lauder Companies

• South Africa
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Global Information Services (GIS) Administrator

  • Jun 2011 - Dec 2011

  Middle East Responsibilities: Redesign the existing Induction Training to integrate it with the iPad by: • Defining the curriculum for the training by: − Understanding the company procedures, policies and operations. − Comprehending the current training material and editing it to make it more efficient. − Coordinating with the senior management of HR and PR department. • Creative an application to deliver the training by: − Understanding the iOS and Apple’s App Store to design an… Show more Responsibilities: Redesign the existing Induction Training to integrate it with the iPad by: • Defining the curriculum for the training by: − Understanding the company procedures, policies and operations. − Comprehending the current training material and editing it to make it more efficient. − Coordinating with the senior management of HR and PR department. • Creative an application to deliver the training by: − Understanding the iOS and Apple’s App Store to design an interactive iPad Application. − Creating mock screenshots of the application using softwares such as Keynotes & PowerPoint. − Recruiting graphic designers and brainstorming the required creatives for the application. − Approving the submitted creatives and communicating with the artists regarding any editing. • Creating supportive training manuals to assist the end users in the following: − How to use an iPAD. − How to get inducted into ELC by training yourself through the iPad Application. − How to add, edit and make changes to the interactive iPad Application. − How to share the training amongst different iPads over the whole EMEAI region. Assisting the Service Delivery Executive (SDE) - EMEA/UK with: −Internal & external communications −Weekly Status Reports to update the GIS team of the work being accomplished in EMEA/UK, via the online portal of SharePoint. −Creating Job description reports for the Service Deliver Managers. −Summarizing extensive information and creating professional Power Point shows with the information. −Compiling professional ‘Visit Reports’ for the countries visited by the SDE. −General Information Management. Assisting the HR department with: −Data Entry of resumes via Excel. −Creating aptitude tests in Microsoft Office for prospective candidates. −Microsoft Office – utilizing the full functionalities of PowerPoint & Word to create professional and creative looking reports and PowerPoint Shows. Show less



Gulf News

• United Arab Emirates
• Newspaper Publishing
• 500 - 600 Employee

• Advertisement Splitter // Customer Service Agent

  • Sep 2010 - Feb 2011

  Advertisement Splitter Responsibilities – • Editing & moderating advertisements which were placed by users on the Gulf News website – (www.gnads4u.com). • Editing & moderating print advertisements for the Gulf News website – (www.gnads4u.com). • Working within a diversified team to ensure that the advertisements are posted within the deadline. • Conducting quality checks on the website to ensure that the standard of the website was maintained. Customer Service… Show more Advertisement Splitter Responsibilities – • Editing & moderating advertisements which were placed by users on the Gulf News website – (www.gnads4u.com). • Editing & moderating print advertisements for the Gulf News website – (www.gnads4u.com). • Working within a diversified team to ensure that the advertisements are posted within the deadline. • Conducting quality checks on the website to ensure that the standard of the website was maintained. Customer Service Agent Responsibilities – • Maintaining communications with the clients of Gulf News to maintain good customers relations. • Marketing the Gulf News promotional package to current / prospective clients to generate sales. • Providing relevant information to the clients to manage customer queries and complaints. • Co-ordinating with the company and subscribers to ensure that the circulation was carried out smoothly. Show less