Rizwan Khan

Candidate Engagement Representative at The Development Manager (TDM) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Redditch, England, United Kingdom, UK

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5.0

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Roma Sira

Rizwan is a pleasure to work with and his stakeholder engagement skills are impressive. He is always super helpful, kind and compassionate and this always shines through in the work he does. I've worked with him, whilst working at 2 training providers and both times he provided excellent IAG refferals/candidates and placed them successfully into sustainable apprenticeships- that they actually want to do! I'd highly recommend Riz for his outstanding engagment and onboarding skills and overall account management/stakeholder engagement skills. Riz, you definitley know how to make long standing meaningful connections! Keep up the good work.

Corey Galvin

Riz is a very friendly and professional person. I had the opportunity to develop my skills and knowledge with TDM under Riz's guidance, and I have learned a lot that I can use for jobs and interviews that I gain in the future. When I was struggling to find IT jobs in my local area, Riz found opportunities that I could not have found on my own. What makes Riz special is that he has the ability to work with any TDM candidates and inspire them to pursue an IT career. After a full year of working with him, I would recommend Riz to anyone. I believe that TDM is an amazing organisation when Riz is at the helm. It has been a pleasure to work with him and his team and I have enjoyed my time with TDM so far. I'm looking forward to my future in the IT sector, and it is all thanks to Riz.

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Credentials

  • Introduction to Coaching Football
    The Football Association
    Jun, 2023
    - Nov, 2024
  • Award in Education and Training - Level 3
    City & Guilds
    Apr, 2022
    - Nov, 2024
  • Employability Practitioner - Level 2
    Institute of Employability Professionals
    Sep, 2021
    - Nov, 2024
  • The FA Playmaker
    The Football Association
    Aug, 2021
    - Nov, 2024
  • Certificate in Leadership and Management - Level 3
    ILM
    Jul, 2021
    - Nov, 2024
  • Mental Health Awareness
    First Response (First Aid) Ltd
    Feb, 2020
    - Nov, 2024
  • First Aid at Work
    St John Ambulance
    Mar, 2022
    - Nov, 2024

Experience

  • The Development Manager (TDM) Ltd
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Candidate Engagement Representative
      • May 2022 - Present

      Supporting individuals and businesses alike to utlilise funded opportunities to recruit or retrain for Tech & Digital roles and needs. (Skills Bootcamps & Apprenticeships) Supporting individuals and businesses alike to utlilise funded opportunities to recruit or retrain for Tech & Digital roles and needs. (Skills Bootcamps & Apprenticeships)

  • Seetec Pluss
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Employment Coach
      • Jun 2021 - Feb 2022

      I secured this role in May 2021 for a June start date and it was a fantastic learning experience for me to have worked for such a fantastic organisation. I was responsible for a live case file of around 80 participants (roll on roll off) who were referred onto the 'Restart Scheme', an initiative which is supporting the short term and long term unemployed to secure sustainable employment. I was pleased to have the highest Job entries in the Redditch centre at the time of my employment with Seetec. Additional duties included - - Extensive networking with local community groups and Training providers to utilize funding streams available to our participants - Building employer contacts through lead generation - creating a bank of vacancies - Working closely with our employer engagement team - Work closely with Job Centre Plus employment advisors (SPOC if necessary) in the interests of participants - Assess and refer participants to the local Health and Wellbeing team if needed - Deliver job searching/sector based workshops/sessions - Undertake high levels of admin for each enrolment and additional duties - Working towards set standards/KPI's each month - Conducting bi-weekly and monthly reviews - Working with individuals with obstacles to work and in some cases have been unemployed for over 20 years Show less

  • Pilot IMS LTD
    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Employer Engagement Officer
      • Oct 2020 - May 2021

      Consulting businesses on how Pilot Training could help upskill/reskill their workforce through recognised qualifications whilst also forward planning to ensure both short term and long term business/recruitment needs are met whilst helping improving efficiency, productivity, staff retention through CPD, internal promotions and staff morale. In most cases this was accessed with zero costs to the business or their employees, we did this by utilising funding opportunities which are available to organisations and individuals alike. In my short stay with this company, which was at the height of the Covid19 Pandemic, I managed to work with 19 new businesses and help all utilise the SSW initiative and upskill their workforce through a funded route, whilst also securing many new businesses for the government Kickstart scheme. At the time of leaving, a further 12 companies were pipelined to access the SSW initiative for their staff. I also achieved this success with no existing account base to work from and with very little marketing in place. My areas included (but were not limited to) - Manufacturing Retail Charities/Community organisations Customer Service/Sales Operations Training and Education Security Warehousing and Storage Show less

  • Nova Training
    • United Kingdom
    • Education Management
    • 100 - 200 Employee
    • Placement & Progression Officer
      • Aug 2019 - Oct 2020

      - Awarded Employee of the Month from across Nova Training in February 2020 - On average my placements were at 70%, the year prior to me joining this average was at under 30%. - Redditch placements went from 25th in country to 1st in 3 months - Ensuring 75% of Enrolled Students accessed suitable Work Placements by week 3 of joining - Ensuring 77% of learners progressed positively from Nova Training - The role involved high levels of relationship management due to the nature of our learners - I planned and delivered Employability Skills & Job ready sessions for learners - Worked closely with recruiting team - resourcing applicants for study program/apprenticeships etc - Developed relationships with local businesses from all Industries via Cold Calling/pipelining - Develop Strong Community Links to aid recruitment - Organise and execute local events to increase learner uptake - Ensuring all contractual paperwork is compliant against ESFA/EUSF Guidelines - Updating Contact Logs/Enrichment/Reviews/Safeguarding on E-Compliance Software - Conduct 28 day reviews on all live Placements, collate feedback and assess each placement - Conduct Health and Safety Vetting’s with Businesses to ensure the meet the required standard - I was Health, Wellbeing and Safety Champion at Nova Training Redditch. - Exam Invigilation/Management when required – usually once a week Show less

  • Hermes
    • Truck Transportation
    • 700 & Above Employee
    • Business Development Manager
      • Oct 2018 - Jun 2019

      - I was the youngest BDM in the team with the largest region in England and achieved good success in my 9 months with the Hermes Team, including 6 weeks as Number 1 BDM from 27 other BDM's. - Accountability for 181 accounts across South Birmingham, Worcestershire, Gloucestershire & Oxfordshire. Largest Region in England. - Managing a 72 day call file for all stores & 21 day compliance visit call file including a combination of Independent stores, Co Op food & Convenience stores & One Stop Stores - Ensuring all stores are H&S compliant - Building strong relationships with Key Decision Makers in stores - High pressure environment where ability to prioritise & manage time is essential Working to 99.5% D2S scanning targets for my region & 96% S2C scanning targets - Reducing Hermes shrinkage/payout by reducing amount of claims received because of shop errors - Building strong relationships with Hermes Depot teams & Administration teams - Auditing stores on their parcel stock, separation of parcels and conducting regular compliance visit’s - Recruitment/prospecting of new stores within post code gap areas in my region - Handling shop complaints regarding driver issues, parcel damages on receipt etc - Installing HHT devices in store & Print in Store printers in all stores & training Staff on both - Breaking down complex data in layman terms for store owners & Managers using Salesforce, Investigating missing parcels from stores, failures to scan & receive - Attending Exhibitions & Trade Shows for Hermes – Such as NCS - Ensuring retailers are achieving 92% as a minimum on CSA/NPS feedback from customers - Training colleagues on new technologies & how best to put the training into practice and the importance of meeting SLA's. This could be anything from 1 person to 30 people. - Admin duties around Expenses, Sign Up’s, Compliance calls, Contract changes etc - Ensuring all stores have maximum POS installed to ensure maximum exposure/visibility of Hermes services Show less

  • Young Solutions Worcestershire
    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • NEET Mentor
      • Dec 2015 - Oct 2018

      - Working with and mentoring young and vulnerable people & those from a disadvantaged background - I was part of a Redditch based team of two and we were the highest performers in terms of Recruitment vs Target - Recruitment of young people onto the Program, working closely with various organisations - Undertaking outreach to increase engagement on program - Ensuring all administration is produced in a timely manner and compliant (ID, all Joining Forms, Signatures) - Conduct reviews every 28 days to measure young person's progress on program, using STAR & SMART goal setting - Organised various events and camps to encourage participation - Develop plans from start to finish for young people to encourage engagement & delivering 60% positive progression - Mentoring & Supporting 16-24 years old with mental health, drug & health concerns & NEET - Use Social Media to promote the programme. - Build long standing relationships with training providers within the Worcestershire region - Collaboration with other organisations when necessary, such as West Mercia Police, DWP etc. - Organising myself to ensure contact levels with young people is regular and efficient - CV Building for individuals who are classed as NEET & anyone leaving school at 16. - Sourcing and matching job’s with clients. Speaking to Businesses and various job agencies - Motivating individuals to achieve their life goals and fulfil their potential - Speaking to local and national businesses around possible traineeships & apprenticeships - Planning and execution of presentation sessions for groups of up to 20 Young People - Partnership working with CAMS, Connecting families, stronger families & the YMCA. - Presenting to businesses and organisations – from 30 up to 400 people if necessary Show less

  • Channel Advantage
    • United Kingdom
    • Field Sales Manager
      • Oct 2014 - Dec 2015

      This role involved working for highly reputable International clients, Amazon and Huawei, working with their main retail channels of – 02, CPW, EE, Tesco, Vodafone and 3. Managing a shop list of 112 retail shops in a very broad region - covering a large geographical region of England, my priority KPI's were training store management, merchandising, sales and customer service staff in all stores on the product rang to create brand ambassadors at store level. To do this, I was conducting and creating exciting, empowering, educational in store group training sessions, or 1 to 1 training sessions, where needed. Alongside this, making sure SLA’s in all retailers were being adhered too, ensuring all Amazon in store POS material was compliant to Planograms and SLA agreements. A fantastic role working on an exiting campaign for amazing companies, I achieved great success in this role, especially with Amazon and their range of Kindles and Fire Stick, Fire Phone and Tablets. Show less

  • Dixons Carphone
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Consultant
      • Jan 2012 - Sep 2013

      - Working in a small team of 6 in the Bromsgrove branch, with set KPI Targets in Post Pay/Sim Only Connections, Upgrade (Retentions) Prepay, Insurance, Broadband and Accessories. - Whilst a part of this team, there was a 10% year on year growth in revenue for the store thanks to the hard work and efforts of all the team members. - In my time with CPW I achieved & exceeded my KPI Targets in every month, except the first. - Sales of Post/Prepay options from Vodafone, 02, EE, 3, Tesco Mobile, Virgin Mobile, TalkTalk. - Close working with Manufacturer Brand Ambassadors such as Samsung, LG, HTC, Huawei, ZTE and Motorola - providing them feedback on their New Product Launches. - Working closely with Manufacturers in-store promotion teams to increase sales of their products especially during peak periods. - Sales of TalkTalk and Virgin Broadband/Phone options to customers under Ofcom Regulations. - Conducting Credit Score Checks on Consumers and Businesses where necessary. - Booking of Handset Repairs for Customers, if problem could not be diagnosed and fixed in-store. - The pitching and sales of Geek Squad Insurance - Providing high levels of Customer Service to ensure NPS score remained above target consistently. - Negotiating with both Customers and MNO's to help provide best value for end user. - Working closely with Store Manager to increase footfall into store and stores revenue. - Authorised Key Holder, opening and closing of premises. - Gathering local market knowledge to increase sales, working closely with Bromsgrove based Sole Traders. - Ensuring the store was a safe and secure site for both staff, contractors and customers alike. - Gathering competitor/market feedback when required from Vodafone, 02, EE, Phones4u. - Training new staff members of in-store processes when required and PIE sales software. - Trained in Retail Processes such as daily cash reconciliation, handling customer returns and incoming stock delivery. Show less

  • T-Mobile
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Sales Consultant & MBB Specialist
      • Jun 2007 - Dec 2011

      - Working to KPI Targets in Post Pay (Contracts), Prepay (Pay as you go), Retention (Upgrades), Insurance, Business Sales, Mobile Broadband & Accessory sales. - Whilst in this position, my store went from a top 100 store to a top 20 store from amongst T-Mobile's retail footprint of 265 stores. - Setting daily targets for store and staff in managers absence. - Daily cash reconciliation - Administration around all sales - FCA regulated role, so ensuring compliance measures were adhered to was critical. - Business Development with local businesses in the area - Became a 'Key Holder' within 6 Months of joining the company - Using platforms such as ROW and Citrix. - Training new staff on all processes - Handling all customer queries from sales through to general billing enquiries - Working closely with leading Technology Brands such as - Samsung, Nokia, HTC, Motorola & Apple. - In this position I went through a 2 year period where I only missed my KPI targets twice. - In 2009 I was 4th highest samsung salesman over their peak period for Samsung Handset's, across the T-Mobile retail estate. - Travel to other stores in the region to support them and deliver training. - Attending regular workshop's around new launches and new T-Mobile products - Mobile Broadband Specialist for the store, this involved dealing with complex customer enquiries and also training other staff members on the benefits of MBB Show less

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