Experience

The ROP Shop

• United States
• Manufacturing
• 1 - 100 Employee

• eCommerce Associate

  • Jan 2021 - Present

  • Researching new and old items and updating internal documentation• Taking photos & creating spec images for new and old items• Creating new and revising old listings on all marketplaces and company website using Excel to manage data• Perform quality control with customer service department by answering questions about items listed on marketplaces• Assist with other departments as needed • Researching new and old items and updating internal documentation• Taking photos & creating spec images for new and old items• Creating new and revising old listings on all marketplaces and company website using Excel to manage data• Perform quality control with customer service department by answering questions about items listed on marketplaces• Assist with other departments as needed



Business Assistant

• Business Associate

  • Feb 2020 - Present

  • Assist customers with developing and maintaining business information systems via Microsoft Excel, including formula calculations and data formulation• Aid customers with re-branding of businesses, including logo and title redesign• Support clients by meeting miscellaneous business needs such as transcribing letters and documents• Help with creation, editing & proofreading of professional documents • Assist customers with developing and maintaining business information systems via Microsoft Excel, including formula calculations and data formulation• Aid customers with re-branding of businesses, including logo and title redesign• Support clients by meeting miscellaneous business needs such as transcribing letters and documents• Help with creation, editing & proofreading of professional documents



Premier Thermal

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Temporary Office Assistant

  • Nov 2020 - Jan 2021

  • Assisted with a software program switch by aiding in the preparation of documents and aided employees with miscellaneous tasks to ensure a smooth release• Helped front office with year-end close out processes and preparing new year tracking documents• Organized manager office paperwork and filed paperwork• Executed Weekly reports • Assisted with a software program switch by aiding in the preparation of documents and aided employees with miscellaneous tasks to ensure a smooth release• Helped front office with year-end close out processes and preparing new year tracking documents• Organized manager office paperwork and filed paperwork• Executed Weekly reports



Duncan Supply Company, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Administration & Marketing Assistant

  • May 2019 - Feb 2020

  • Curated digital content across multiple distribution channels, including social media, corporate website, and email. o Managed Social Media content o Primary administrator of the corporate website content management system (CMS) via WordPress o Executed email marketing campaigns utilizing industry standard tools through Constant Contact• Managed marketing events from project inception to completion o Coordinated with vendor and client representatives, prepared marketing materials, and ensured successful operations during events• Handled general administrative duties o Answer phones and emails and assist customers with questions o Warranty research o Assembly of marketing and training materials o Keep up with sales support literature and ordering of office supplies o Bill and Credit customers as needed for classes and other ongoing programs• Updated and maintained pricing records and dealer price books• Organized dealer co-op reimbursement claims and filed with manufacturer for co-op reimbursement o Kept organized spreadsheets for each dealer’s claims per year and entered data into Microsoft Access for reporting purposes o Created monthly statements for dealers o Worked with advertising agencies on behalf of dealers to make sure manufacturer requirements are met for co-op reimbursement claims• Created monthly YTD reports for Key Dealers• Managed and facilitated manufacturer programs and ensure dealers met necessary requirements to fulfill the program• Created necessary advertising materials for events and trainings o Flyers, magazine ads, website event calendar, Facebook posts and constant contact email blasts• Oversaw creation and completion of Spring Solution Book, yearly magazine featuring products and vendor ads• Worked with 10 different branch locations to organize and coordinate event schedules for vendor counter days



Herff Jones

• United States
• Consumer Goods
• 700 & Above Employee

• Data Entry / Customer Service

  • Jan 2019 - May 2019

  • Utilized Oracle database skills to enter customer diploma orders• Used problem solving skills to determine correct formats to meet customer needs • Utilized Oracle database skills to enter customer diploma orders• Used problem solving skills to determine correct formats to meet customer needs



JD Finish Line

• United States
• Retail
• 700 & Above Employee

• Temporary Administrative Assistant / Reception

  • Oct 2018 - Nov 2018

  •Greet vendors and direct them to appropriate party while ensuring all needs are met•Provide customer service by aiding customers in contacting appropriate company assets•Perform ad hoc requests for Legal and HR department heads•Scheduling conference rooms for employees and vendors as needed •Greet vendors and direct them to appropriate party while ensuring all needs are met•Provide customer service by aiding customers in contacting appropriate company assets•Perform ad hoc requests for Legal and HR department heads•Scheduling conference rooms for employees and vendors as needed



Coca-Cola Consolidated

• United States
• Food and Beverage Services
• 700 & Above Employee

• Business Systems Administrator (Contract position)

  • Sep 2017 - Apr 2018

  • Supported primary selling app for Convenience Retail channel• Sourced and configured weekly update for over 30,000 individual accounts and chains• Used VLookups and various formulas in Microsoft Excel to manipulate and annualize data inputs• Checked data integrity via developed logic statements• Reduced weekly update process time by 25%• Managed transfer of contractual information from Sharepoint repository into contract system• Reviewed contract against data standards• Developed and documented an exception process • Communicated exceptions to field users and supervisors• Met SLA of 48 hours



The Reynolds and Reynolds Company

• Solutions Specialist

  • Aug 2016 - May 2017

  • Scheduled weekly appointments in assigned territory based on customers' priority• Learned and trained customers on phone communication system• Provided customers with assistance in utilization of company software• Built and maintained professional relationships with dealership personnel• Managed paperwork and submitted reports on client progress• Trained on accounting procedures to assist client with reporting• Reviewed/analyzed general ledger and journal entries• Practiced reconciling accounts receivable, payable and other general accounts



Heritage Home Group, LLC

• Marketing Web Development Intern

  • Sep 2015 - Feb 2016

  • Managed website content for seven luxury furniture brands• Coordinated gathering and generation of content for HHG branded websites• Maintained backend information to consistently update website material • Managed website content for seven luxury furniture brands• Coordinated gathering and generation of content for HHG branded websites• Maintained backend information to consistently update website material



Life Systems International

• Marketing Intern

  • Jun 2014 - Aug 2014

  • Utilized professional skills to enhance company marketing• Developed and presented individual projects to track marketing trends• Learned and effectively managed CRM software • Utilized professional skills to enhance company marketing• Developed and presented individual projects to track marketing trends• Learned and effectively managed CRM software



UNCC eSports (Previously League of Legends at UNCC)

• Club Vice President

  • Aug 2013 - Jul 2014

  -Co-founded a collegiate gaming community and grew the Facebook group membership by 700- Planned and coordinated events averaging 50 - 150 attendees- Cultivated community engagement with physical events, social media posts, online and offline discussion, and giveaways -Co-founded a collegiate gaming community and grew the Facebook group membership by 700- Planned and coordinated events averaging 50 - 150 attendees- Cultivated community engagement with physical events, social media posts, online and offline discussion, and giveaways