RJ Whitehead
Senior Developer and Systems Architect at National Service Alliance (NSA)- Claim this Profile
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Tagalog -
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Experience
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National Service Alliance (NSA)
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United States
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Consumer Services
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1 - 100 Employee
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Senior Developer and Systems Architect
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Jun 2008 - Present
• Designed, built, and implemented numerous EDI interfaces with key suppliers to increase efficiency • Designed and implemented processes that increased efficiency of hundreds of users by over 50% • Worked with outside entities and other stakeholders to analyze and improve business processes • Effectively motivated development team to complete major strategic project on a compressed time schedule • Devolved dashboards providing strategic intelligence and transparency for partners in the service supply chain • Designed, created, and managed supplier score cards for over 500 suppliers improved their productivity by 45% Show less
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Boart Longyear
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United States
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Mining
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700 & Above Employee
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Global Planner/S&OP Lead
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Apr 2012 - Apr 2013
• Manage S&OP process for $2 billion company • Consolidated S&OP forecasts and data to create a S&OP data repository • Defined and created forecast accuracy metrics to drive better behavior from 38 different forecasting set • Redesigned S&OP process from ground up to have better participation at all levels of the company from the executive team to forecaster located around the world • Developed custom forecasting tools specific to our business including a custom 12 model statistical forecast • Created dollarization process to convert unit forecasts into revenue and material cost Show less
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Skullcandy Inc.
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United States
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Computers and Electronics Manufacturing
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100 - 200 Employee
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Business Systems Analyst
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Nov 2010 - Apr 2012
• Worked directly with developers in Germany to improve SAP Business ByDesign • Directed efforts in implementing a rep-tool to drive sales in the 14th fastest growing company in the nation • Designed, created, and implemented numerous reporting tools in reduce manual processes • Trained other employees on a regular basis allowing them to work more productively and independently • Worked directly with developers in Germany to improve SAP Business ByDesign • Directed efforts in implementing a rep-tool to drive sales in the 14th fastest growing company in the nation • Designed, created, and implemented numerous reporting tools in reduce manual processes • Trained other employees on a regular basis allowing them to work more productively and independently
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Missionary Training Center
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United States
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Professional Training and Coaching
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400 - 500 Employee
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Computer Systems Analyst
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Aug 2005 - Nov 2010
• Evaluated potential tools and products to increase productivity of over 3,000 users • Increased customer loyalty by managing vital accounts proactively instead of reactively • Designed and implemented innovative solutions to increase productivity and product flow • Worked productively without reminders and without direct supervision • Accounted for security, inventory, and purchasing recommendations of over $2.5 million in assets • Evaluated potential tools and products to increase productivity of over 3,000 users • Increased customer loyalty by managing vital accounts proactively instead of reactively • Designed and implemented innovative solutions to increase productivity and product flow • Worked productively without reminders and without direct supervision • Accounted for security, inventory, and purchasing recommendations of over $2.5 million in assets
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Education
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Brigham Young University
Bachelor's, Business Management: Emphasis in Global Supply Chain