Rizky Basworo, S.Kom
Information Technology Infrastructure at PT Asuransi Central Asia- Claim this Profile
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Bio
Yedija Kadmiel Elnatan
totality in work, good worker
Budi K Hendra
His very talented in his job.
Yedija Kadmiel Elnatan
totality in work, good worker
Budi K Hendra
His very talented in his job.
Yedija Kadmiel Elnatan
totality in work, good worker
Budi K Hendra
His very talented in his job.
Yedija Kadmiel Elnatan
totality in work, good worker
Budi K Hendra
His very talented in his job.
Credentials
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Digital Imaging with Adobe Photoshop
Binus CenterMar, 2003- Oct, 2024 -
Multimedia Applications
Gunadarma UniversityNov, 2000- Oct, 2024 -
Novell Netwarelan
Gunadarma UniversityAug, 1998- Oct, 2024 -
Power Point
Gunadarma UniversityAug, 1998- Oct, 2024 -
Excel 4.0 for Windows
Gunadarma UniversityMar, 1998- Oct, 2024
Experience
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PT Asuransi Central Asia
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Insurance
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500 - 600 Employee
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Information Technology Infrastructure
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Sep 2021 - Present
IT Support & Senior Helpdesk
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Senior IT Helpdesk
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Feb 2017 - Oct 2021
PT Asuransi Central Asia (ACA) is a company engaged in general insurance in Indonesia. At first standing, August 29, 1956, named These Oriental Insurance NV. New on August 5, 1958 the company changed its name to PT Asuransi Central Asia. ACA originally occupying the office on Jalan Asemka no.28. Then had several times experienced displacement before finally settling in Wisma Asia since 1998 until now.ACA has now been 58 years of operation in Indonesia and already has 42 branches and 23 representative offices spread throughout Indonesia. In running the company, ACA has always supported by Human Resources (HR) quality, currently at 1,580 employees. ACA is one of the national insurance company with the largest amount of assets, which reached Rp 8.865 trillion. As of December 2014 capital owned by ACA reached Rp 4,197 billion and the value of RBC (Risk Based Capital) per December 2014 amounted to 182.45%, far exceed the minimum government requirement of 120%.ACA's flagship insurance product is ASRI (property insurance), Otomate (motor vehicle insurance), and micro-insurance products such as dengue fever insurance. As for other products that have the ACA include property insurance, construction, transportation, marine hull, New Travel Safe (travel insurance), Medi + (health insurance), Wellwoman (female cancer insurance), personal accident insurance, crop insurance, etc.Job Description :* Analyze & Documentation incidents coming into the IT Helpdesk on IBM AS/400, either a request or a problem that is received via Phone / Email, and find or provide solutions to problems faced User* Follow-up and solve the problems that go procedurally or escalate to team IT Support/Programmer in accordance with the applicable SLA* As a team reporting IT Helpdesk and review weekly & monthly outstanding ticket report* Maintenance & review AS/400 users* Remote PC/Laptop users for install or setting by Radmin Viewer
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PT Bank Danamon Indonesia, Tbk.
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Indonesia
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Banking
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700 & Above Employee
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IT Representative - Project Manager
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2013 - 2017
Job Description :* Make a timeline & scheduling Active Directory & Email FS Manulife Project* Make sure infrastructure & network availability for Notebook FS Manulife at all branch BDI* Registering FS Manulife user into Active Directory & installing Microsoft Outlook, Partnerlink application, Printer/Scanner (Multi function Printer) for Notebook FS Manulife by remote Landesk* Ticketing & analyze request/problem from Manulife user into IT Helpdesk on Remedy application, either a request/problem that is receive via Phone/Email and find or provide solutions to problems faced Manulife user
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IT Helpdesk - Level 2nd Support & Problem Management
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2006 - 2017
PT Bank Danamon Indonesia Tbk. was founded in 1956. The Bank's name comes from the word "Dana Moneter" and was first used in 1976, when the company changed its name from Bank Kopra. In 1988, Bank Indonesia launched a banking reform package known as the "Plan October 1988" or PAKTO PAKTO 88 88. The main objective is to develop competition in the banking sector to ease the requirements, including the liberalization of regulations on the establishment of new private domestic banks and joint-bank venture. As a result of these reforms, the Bank became one of the first foreign exchange banks in Indonesia, and became a public company listed on the Jakarta Stock ExchangeJob Description :* Analyze the problem coming into the IT Helpdesk on Remedy application, either a request or a problem that is received via Phone / Email, and find or provide solutions to problems faced User* Follow-up and resolve the problems that go procedurally or escalate to team-Supporting Unit in accordance with the applicable SLA* Analyze recurring problems and follow-up to the supporting unit in order to look for a solution to be used in “tickets” problem management* As a team reporting Helpdesk and review the reports produced both a daily / weekly / monthly or at the request of other reports and documentation* Maintenance & set permissions BMC Remedy Application users
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IT Support
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Jan 2006 - Nov 2006
PT Usaha Kita Makmur Indonesia (UKMI) is trading services company (trading house) for SMEs in Indonesia. The company was founded with the goal of helping SMEs improve quality and market products.UKMI collaboration with UKMWAY in building a distribution channel. PT Usaha Kita Makmur Indonesia (UKMI) is trading services company (trading house) for SMEs in Indonesia. The company was founded with the goal of helping SMEs improve quality and market products.UKMI collaboration with UKMWAY in building a distribution channel.
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IT Application Development Supervisor
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Jan 2006 - Nov 2006
* Make analysis and system design, also to create database design products of PT. Management Qalbu Barokah* Supervises the process of developing applications and Maintaining Intranet such as Portal and Website PT, Management Qalbu Barokah * Make analysis and system design, also to create database design products of PT. Management Qalbu Barokah* Supervises the process of developing applications and Maintaining Intranet such as Portal and Website PT, Management Qalbu Barokah
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PT Bank Muamalat Indonesia Tbk
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Indonesia
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Banking
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700 & Above Employee
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Data Center Officer
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Feb 2006 - Mar 2006
PT Bank Muamalat Indonesia Tbk was established on 24 Rabius Thani 1412 H or November 1, 1991, initiated by the Indonesian Ulema Council (MUI) and the Government of Indonesia, and commenced operations on 27 Shawwal 1412 H or May 1, 1992. With the apparent support of the exponent Scholars Association Muslims in Indonesia (ICMI) and several Muslim businessmen, establishment of Bank Muamalat also received the support of the community, as evidenced by the Company's commitment to purchase shares worth Rp 84 billion at the time of the signing of the Articles of Association. Furthermore, on the occasion of the founding anniversary at the Bogor Palace, acquired an additional commitment of the people of West Java that also invest Rp 106 billion.
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PT Indofood Sukses Makmur Tbk
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Indonesia
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Manufacturing
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700 & Above Employee
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Internal Communication Staff
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Feb 2005 - Feb 2006
* Creates statistics of data from survey forms about assessment products Indofood* Create Database for Public Relations* Make monthly and annual reports of cooperation between the various partners with the Cooperative Indofood / Government Agencies and Partners Agribusiness
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Partnerships Staff
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Jan 2004 - Jan 2006
PT. Indofood Sukses Makmur Tbk. (IDX: INDF) is a manufacturer of various types of food and beverages based in Jakarta, Indonesia. The company was founded on August 14, 1990 by Sudono Salim under the name. Panganjaya Intikusuma that on February 5, 1994 to Indofood Sukses Makmur. The company exported food materials to Australia, Asia, and Europe.In recent decades Indofood has been transformed into a company's total food solutions to operational activities covering all stages of food production process, from production and processing of raw materials to the final product available on the shelves of retailers.Job Description :* Creates statistics of data from survey forms about assessment products Indofood* Create Database for Public Relations* Make monthly and annual reports of cooperation between the various partners with the Cooperative Indofood / Government Agencies and Partners Agribusiness
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PT D&D Packaging Indonesia
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Packaging and Containers Manufacturing
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1 - 100 Employee
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Produksi
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Jan 2003 - Jan 2004
D & D Packaging Indonesia, PT is headquartered in Indonesia. The company's line of business includes the manufacturing of paper and paper products. D & D Packaging Indonesia, PT is headquartered in Indonesia. The company's line of business includes the manufacturing of paper and paper products.
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Sekretariat ISO 9001
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Nov 2001 - Nov 2002
Arvico Electronics Indonesia (AEIN) is Commodities Electronics Equipment & Components Company Job Desc :Sekretariat ISO 9001:2002, SOP Handling Arvico Electronics Indonesia (AEIN) is Commodities Electronics Equipment & Components Company Job Desc :Sekretariat ISO 9001:2002, SOP Handling
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Education
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1995 - 2001
Gunadarma University
Bachelor's, Management Information Systems, General -
1993 - 1995
SMA Widuri
Senior High School, Physics Science (A1) -
1991 - 1993
SMP Harapan Ibu
Junior High School
Community
