Experience

SODIC

• Egypt
• Real Estate
• 700 & Above Employee

• Cashier

  • Feb 2023 - Present

  • Welcome customers and help determine their orders. • Process customer orders and record them in the restaurant database. • Relay customers’ orders to the kitchen staff. • Ensure all orders are delivered to the customers in a timely manner. • Accept cash and return the correct change. • Tally money in the cash drawer at the beginning and end of each work shift. • Place food orders in the appropriate bags and boxes. • Respond to customer inquiries, issue receipts, and record customer suggestions. • Help kitchen staff when needed. Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Call Center Agent

  • Jan 2022 - May 2022

  • Receive customer calls and provide accurate and satisfactory answers to their quires and concerns. • De-escalate situations involving dissatisfied customers, offering patient and practical support • Review customer’s accounts, providing updates nad information about their subscription. • Promote offers, promotions and loyalty offers. • Receive customer calls and provide accurate and satisfactory answers to their quires and concerns. • De-escalate situations involving dissatisfied customers, offering patient and practical support • Review customer’s accounts, providing updates nad information about their subscription. • Promote offers, promotions and loyalty offers.



Al MENSHAWY MARKETS

• Tanta, Al Gharbiyah, Egypt

• Retail Cashier

  • Jul 2020 - Jul 2021

  • Responsible for cashing out customers and assisting load and unload groceries effectively and efficiently. • Counting cash at the beginning and end of shift to ensure correct amount tallied with sales. • Maintain POS during my shift. • Promoted current promotions and offers. • Responsible for cashing out customers and assisting load and unload groceries effectively and efficiently. • Counting cash at the beginning and end of shift to ensure correct amount tallied with sales. • Maintain POS during my shift. • Promoted current promotions and offers.