Experience

Jendela360
• Indonesia
• Real Estate
• 1 - 100 Employee
• Tenant Relation

  • Oct 2021 - Present


Kopi Kenangan

• Indonesia
• Food and Beverage Services
• 700 & Above Employee

• Supply & Demand

  • Jul 2021 - Sep 2021

  • Archiving documents related to distribution and making reports. • Coordinate with the warehouse team regarding the delivery of goods to the store. • Responsible for the delivery of goods and the transportation process. • Archiving documents related to distribution and making reports. • Coordinate with the warehouse team regarding the delivery of goods to the store. • Responsible for the delivery of goods and the transportation process.



Pegipegi

• Indonesia
• Software Development
• 100 - 200 Employee

• Refund Operation

  • Jun 2020 - Jun 2021

  • Processing refund.• Solving customer cases related with refund problems.

• Payment Operation

  • Nov 2019 - Jun 2020

  • Answering escalated problems from Customer Service.• Payment verification and processing payment.



Traveloka

• Singapore
• Software Development
• 700 & Above Employee

• Contact Center Agent

  • Nov 2018 - Oct 2019

  • Create complain ticket, report and escalate to team support. • Handle customer inquiry or complain. • Create complain ticket, report and escalate to team support. • Handle customer inquiry or complain.


Telkom Indonesia
• Indonesia
• Telecommunications
• 700 & Above Employee
• Marketing Intern

  • May 2017 - Jul 2017