Riya Popat

Human Resources Generalist at Laitmatus Software Private Limited
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Location
Vadodara, Gujarat, India, IN

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Salil Momin

As Riya's supervisor for almost two years, I have had the pleasure of working closely with Riya and I can attest to her exceptional skills and expertise in the field of Human Resources. During her time in our organization, Riya has demonstrated a high level of professionalism, attention to detail, and excellent communication skills. Riya has also demonstrated strong leadership skills and is adept at managing teams and projects. In summary, I highly recommend Riya for any Human Resource position. Her skills, expertise, and leadership abilities make her an excellent candidate for any organization.

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Experience

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Human Resources Generalist
      • May 2021 - Present

      1-Creating Dashboards to monitor employee efficiency and who are the revenue generators within the organization. 2-Increased social media presence and worked on digital/social media marketing. 3- Initial Screening and Recruiting the right candidates for the right role. 4- Established new HR guidelines for better retention and boosting morale. 1-Creating Dashboards to monitor employee efficiency and who are the revenue generators within the organization. 2-Increased social media presence and worked on digital/social media marketing. 3- Initial Screening and Recruiting the right candidates for the right role. 4- Established new HR guidelines for better retention and boosting morale.

    • India
    • E-Learning Providers
    • 700 & Above Employee
    • Customer Success Consultant
      • Dec 2020 - May 2021

      1.Answering incoming calls related to product inquiries,complaints and escalations 2.Documenting the calls and scheduling callbacks with a TAT of 24 hours 3. Acting as a SPOC to ensure they are routed to the correct person 1.Answering incoming calls related to product inquiries,complaints and escalations 2.Documenting the calls and scheduling callbacks with a TAT of 24 hours 3. Acting as a SPOC to ensure they are routed to the correct person

    • Co-ordinator
      • Mar 2018 - Oct 2018

      Communicated with parents regarding children's progress Meet with management regarding program status and updates Maintain child care records and academy records of the students. Processed payments and utilized Excel to automate the invoicing and billing Communicated with parents regarding children's progress Meet with management regarding program status and updates Maintain child care records and academy records of the students. Processed payments and utilized Excel to automate the invoicing and billing

Education

  • Maharaja Sayajirao University of Baroda, Vadodara
    Master in Commerce, Human Resources Management and Services
    2017 - 2019
  • Maharaja Sayajirao University of Baroda, Vadodara
    Bachelor of Commerce - BCom, Human Resources Management and Services
    2014 - 2017

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