Riya Gupta

Senior Product Specialist at Outgrow.co
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Contact Information
us****@****om
(386) 825-5501
Location
Delhi, India, IN

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5.0

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Ishita Sharma

I have known Riya for over 3 years now. She is an extremely diligent and mature individual. She knows how to work well under pressure. It has been a pleasure working along side her. I’m sure she’ll be an asset to any organization she goes to.

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Credentials

  • Email Marketing
    HubSpot
    Aug, 2022
    - Nov, 2024
  • Digital Marketing
    HubSpot
    Aug, 2022
    - Nov, 2024
  • Member
    MarkUs - The Marketing Society, Hansraj College
    Aug, 2019
    - Nov, 2024
  • Treasurer
    Kavyanjali, The poetry Society of Hansraj College
    Jul, 2019
    - Nov, 2024
  • Marketing Internship
    Corpversity
    Jun, 2018
    - Nov, 2024

Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Senior Product Specialist
      • Oct 2022 - Present

      1. Managing clients' account through Chargebee2. Training new members in team3. Lead CMO meetings 4. Testing/analyzing product features5. Solving clients’ product issues/queries

    • Product Specialist
      • Sep 2020 - Present

      1. Onboarding, adoption, retention2. Working with clients over the globe3. Creating experiences for enterprises4. Solving clients' queries (embed, integration, feature related, tracking, analytics, etc)5. Delivering best client experience - client satisfaction rate - 95%6. CRM tools integration

Education

  • Hansraj College
    Graduate, Electronics
    2017 - 2020
  • Delhi Public School, Ranchi
    Grade XII, Science
    2015 - 2017
  • Surendranath Centenary School, Ranchi
    Grade X, 95%
    2006 - 2015

Community

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