Experience

Kings Education

• Regional Enrolment Adviser, Africa

  • Jan 2018 - Present



Crossing Borders Through Languages

• French And Spanish Teacher

  • May 2015 - Present



Institut français

• French language Teacher

  • Dec 2014 - Apr 2016



Brighton & Hove City Council

• Intern

  • Apr 2014 - Jul 2014

  • Translating text from local officials and other departments in the Council in French or English. • Online research for project partners and collaborators within Europe.• Assisting manager at local meetings and conferences and sending internal and external emails.



BHS

• Sales Associate

  • Sep 2011 - Jul 2012

  • Discussed customer requirements, including type and price range of goods/services desired• Advised customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times• Received full payment, writing bill, receipt or entering on the computer and packages merchandise for customers• Dealt with customer complaints• Arranged goods on display stands• Attended meetings called by the area Manager• Attached price tags to merchandise on… • Discussed customer requirements, including type and price range of goods/services desired• Advised customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times• Received full payment, writing bill, receipt or entering on the computer and packages merchandise for customers• Dealt with customer complaints• Arranged goods on display stands• Attended meetings called by the area Manager• Attached price tags to merchandise on the shop floor.• MasterCard specialist ( met targets by introducing our Mastercard to our new and existing customers)• Interacted with customers face to face and on the phone offering them the best service provided (in English, French or Spanish) Show more Show less



The Co-operative Group

• Customer Service Associate

  • Jul 2008 - Jun 2012

  • Assisted shoppers and provided help and advice they needed.• Responsible for processing cash and card payments.• Reported discrepancies and problems to the supervisor.• Dealt with customer refunds.• Responsible dealing with customer complaints.• Responsible for security within the store and being on the lookout for fraudulent IDs and credit cards.• Received and stored the delivery of large amounts of stock.• Kept up to date with special promotions and putting up… • Assisted shoppers and provided help and advice they needed.• Responsible for processing cash and card payments.• Reported discrepancies and problems to the supervisor.• Dealt with customer refunds.• Responsible dealing with customer complaints.• Responsible for security within the store and being on the lookout for fraudulent IDs and credit cards.• Received and stored the delivery of large amounts of stock.• Kept up to date with special promotions and putting up displays. Show more Show less