Marketing Executive

• May 2023 - Present

Promote our monthly webinar “The Voice of the Microsoft Partner”. Run multi-campaigns and social media outreach for this event. Manage all social media pages to ensure timely posts. Run lead generation campaigns to drive attendance to our Customer Immersion Experiences (CIEs). Develop marketing material for the Microsoft Partners we work with.

Marketing Coordinator

• Mar 2022 - May 2023

Senior Experience Team Coordinator

• Aug 2022 - Dec 2022

Lead Project Management Coordinator for the CSUSM Senior Experience Consulting Team who provided a one year marketing plan to a local law firm (JWB Family Law). Responsible for the strategic and tactical communication and collaboration between internal consulting teammates and external stakeholders including the local sponsor and CSUSM’s Senior Advisor, Professor Dimitris Magemeneas. Drafted and coordinated the project plan, and any related messaging, to maintain efficacy and stay on schedule. Facilitated weekly group and one-on-one meetings to execute the planning, monitoring, and closeout of the project. Developed a comprehensive one year marketing plan to aid in JWB’s efforts to differentiate in the market, as well as increase the amount of potential new clients (PNC’s) Show less

Guest Service Representative

• Feb 2022 - Apr 2022

Help create a warm and welcoming environment to service any guests that enter the store. Provide quality customer service to maintain relations with frequent customers. Help create a warm and welcoming environment to service any guests that enter the store. Provide quality customer service to maintain relations with frequent customers.

Server

• May 2021 - Nov 2021

Served food and beverages while maintaining high quality formal service to over 100+ customers daily. Organized large party reservations and special requests efficiently and accurately. Quickly resolved complaints while keeping the customer's best interests in mind. Served food and beverages while maintaining high quality formal service to over 100+ customers daily. Organized large party reservations and special requests efficiently and accurately. Quickly resolved complaints while keeping the customer's best interests in mind.

Hostess/Server

• Dec 2018 - Jan 2021

Engaged customers in friendly conversation to boost satisfaction by 20% and loyalty to restaurant. Maintained positive relations with staff and guests in a high volume and fast-paced environment. Handled as many as 12 tables at once with high quality service. Engaged customers in friendly conversation to boost satisfaction by 20% and loyalty to restaurant. Maintained positive relations with staff and guests in a high volume and fast-paced environment. Handled as many as 12 tables at once with high quality service.

Food Server

• Apr 2019 - Sep 2019

Kept a friendly and upbeat attitude to provide quality customer service. Produced engaging content by curating images and videos in accordance with predetermined branding and raised revenue by 10%. Kept a friendly and upbeat attitude to provide quality customer service. Produced engaging content by curating images and videos in accordance with predetermined branding and raised revenue by 10%.