Ritwick Thakur

Senior Operations Analyst, Control Tower at ShipBob
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Contact Information
us****@****om
(386) 825-5501
Location
New Delhi, IN

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 500 - 600 Employee
    • Senior Operations Analyst, Control Tower
      • Jul 2023 - Present

    • Operations Analyst Control Tower
      • Nov 2021 - Jul 2023

      • Work with across the globe fulfillment center leadership to ensure daily goals are achieved by monitoring progress and alerting teams of needed actions or changes. • Collaborate with merchant care and success teams to ensure all operational questions or concerns are addressed and resolve any client questions in a timely manner. • Break down metrics to identify trends within the fulfillment centers. • Run end of day calls to discuss necessary changes in operational processes. • Use… Show more • Work with across the globe fulfillment center leadership to ensure daily goals are achieved by monitoring progress and alerting teams of needed actions or changes. • Collaborate with merchant care and success teams to ensure all operational questions or concerns are addressed and resolve any client questions in a timely manner. • Break down metrics to identify trends within the fulfillment centers. • Run end of day calls to discuss necessary changes in operational processes. • Use SQL to locate and analyze data to answer pressing operational questions. • Create new dashboards and tools to monitor important operational metrics. • Analyze current processes to determine opportunities for efficiency gains.

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Senior Supply Chain Lead
      • Jan 2020 - Dec 2021

      New Delhi, Delhi  Spearheading the Global Supply Chain and Operations along with support to Logistics in a fast pace environment.  Sourcing of Raw material from Asia, Europe, America and Rest of the World.  Negotiation with freight forwarders for sea and Air shipments for timely delivery of the materials required.  Coordination of the movement of product to/from alternate fulfilment centre locations and working with Operations Team for direct material needs.  Thorough Understanding of the… Show more  Spearheading the Global Supply Chain and Operations along with support to Logistics in a fast pace environment.  Sourcing of Raw material from Asia, Europe, America and Rest of the World.  Negotiation with freight forwarders for sea and Air shipments for timely delivery of the materials required.  Coordination of the movement of product to/from alternate fulfilment centre locations and working with Operations Team for direct material needs.  Thorough Understanding of the various certifications needed in the category of safety and environmental regulation compliance.  Daily discussions with Sales, R&D Quality and Production sitting at various geographical locations of the world.  Analyzing customer demand, sales forecasts, and historical material usage to develop and execute build-to-order and build-to-forecast plans, determining net requirement of products.  Generating MIS reports on key metrics, non-moving item report, perpetual inventory report, consumption variance report, scrap generated data report, daily shortage items report and so on  Build strong, value-adding relationships with cross-functional teams to strengthen sourcing and material/services management effectiveness.  Ensure the standard purchasing procedures are implemented, respected, and improved.  Price calculation and controlling of cost raw materials & finish products.  Sending out RFQs to vendors and finalizing contracts; making payments to vendors, preparing purchase orders & ensuring that proper data is captured in NetSuite/Oracle.  Responsible for stock and warehouse management in Korea, US, India , Vietnam and Netherlands for finish products.  Manage inventory reporting and reconciliation to Accounting. Show less

    • Norway
    • Telecommunications
    • 200 - 300 Employee
    • Senior Purchase & Operations Engineer
      • Feb 2017 - Jan 2020

      Gurgaon, Haryana, India  Handling the Operations & Purchase of Two manufacturing units.  Preparing and implementing a road map for new projects with all HODs and streamlining the entire process.  Liaise with Engineering, Customer Support, Sales & Quality Assurance team in satisfaction of Quality Goals.  Develop, lead and execute procurement strategies and having excellent relationship with Vendors. Track and report key functional metrics to reduce procurement cost and improve the… Show more  Handling the Operations & Purchase of Two manufacturing units.  Preparing and implementing a road map for new projects with all HODs and streamlining the entire process.  Liaise with Engineering, Customer Support, Sales & Quality Assurance team in satisfaction of Quality Goals.  Develop, lead and execute procurement strategies and having excellent relationship with Vendors. Track and report key functional metrics to reduce procurement cost and improve the effectiveness  Institute policies and procedures for collecting and reporting purchase key metrics that will reduce our overall expenses while increasing productivity.  Managing and coordinating: o Floating RFQs to vendors o Arranging quotations from suppliers o Quotation Analysis o Issuance of Purchase Orders, Tracking of the Purchase order o Determine the quantity and timing of deliveries  Order Management- To keep check on all prime orders from customer & complete as per requirement on time, to prepare FG readiness, MIS & Plan vs. Achievement Report on daily basis.  Increased productivity by 18% whilst simultaneously reducing head count by 10%.  Operating & maintaining the facilities involving corrective & preventive maintenance for trouble free operations with maximum Operations up time & efficiency, while curtailing the costs/ expenses for the Company.  Motivate Production Line team in daily attainment of production targets by conducting a meeting.  Meeting Production & Maintenance team to collaborate in troubleshooting of malfunctioning or broken machines.  Preparing MIS reports with a view to apprise management the task accomplishment and Operations Processes and assist in critical decision-making process.  Act as a liaison between internal departments and our vendors- managing complex projects and timelines from inception to completion.  Oversee the supply chain from the manufacturing unit to the vendors and Customer to ensure timely and hassle free delivery Show less

    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Production Planning and Inventory Control Engineer
      • Feb 2015 - Feb 2017

      Haridwar Area, India Worked as PPIC(Production Planning & Inventory Control) Engineer at EON Electric Ltd. Production Planning adhering to the Sales Requirement , to know customer present & future requirement & plan accordingly. No shortages of RM, BOP(Bought out Products),packaging material etc---100% Productivity with optimal utilization of resources. Coordination with logistics , purchase team & vendors to procure given material PR, PO on time. WIP stock up to date, SFG (semi finished goods)… Show more Worked as PPIC(Production Planning & Inventory Control) Engineer at EON Electric Ltd. Production Planning adhering to the Sales Requirement , to know customer present & future requirement & plan accordingly. No shortages of RM, BOP(Bought out Products),packaging material etc---100% Productivity with optimal utilization of resources. Coordination with logistics , purchase team & vendors to procure given material PR, PO on time. WIP stock up to date, SFG (semi finished goods) analysis & maintaining minimum/maximum stock level on regular consumables items & budgeting. Physical stock taking every month & match it with ERP Stock as well as Inventory management. Order Management : - To keep check on all prime orders from customer & complete as per requirement on time, to prepare FG readiness , MIS & Plan vs. Achievement Report on daily basis. No stock out situation at FG for continuous Production. Planning of 10-14 Cr. Each Month. To take follow-ups with different vendors for providing short RM on time to keep the material flow & eradicating the bottle-necks. Requisition Entry from RM Store & Daily Production Entry& Monitoring in ERP System. An effective communicator with excellent relationship building & interpersonal skills; strong analytical, problem solving & organizational abilities; possess a flexible& detail oriented attitude. Show less

    • Motor Vehicle Manufacturing
    • 300 - 400 Employee
    • Summer Trainee
      • May 2014 - Jul 2014

      Haridwar Area, India Learnt about manufacturing of Splendor Pro bike’s frame process. Worked on a live project of M8 nut fitment in the bike. Learnt the basics of operating MOTOMAN Robotic arm.

    • Internship
      • May 2013 - Jun 2013

      Chandigarh Area, India Overview of DM Plant, Boiler and Turbine also types of welding, nut sizes used in power plant was given. Learnt basic of Plant operations & Maintainence.

Education

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
    MBA, Business Administration and Management, General
    2018 - 2020
  • University of Petroleum and Energy Studies
    Bachelor of Engineering (B.E.), Mechatronics
    2011 - 2015
  • DPS , Chandigarh
    PCM
    2009 - 2011
  • DAV , Sunder Nagar (H.P.)
    High School
    1998 - 2009

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