Ritu Tyagi
Director at SVGS IT Solutions Pvt Ltd.- Claim this Profile
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Bio
Vivek Gaur, PMP
During my tenure with Ritu, I found her to be very hardworking, intelligent and articulate colleague and a strong leader to her team. Ritu seemed to find the right balance of pushing her team to drive results, and also modeling care for people. Her ability to have a voice in strategic conversations, influence across verticals and execute results, was incredibly impressive, and an asset to any organization ! Certainly the most affable and result oriented co worker.
Vijay Sharma
Ritu Ma'am has a very good leadership quality. She has exceptional expertise in coaching and motivation too. Any employee would be lucky to have Ritu as a manager.
Vivek Gaur, PMP
During my tenure with Ritu, I found her to be very hardworking, intelligent and articulate colleague and a strong leader to her team. Ritu seemed to find the right balance of pushing her team to drive results, and also modeling care for people. Her ability to have a voice in strategic conversations, influence across verticals and execute results, was incredibly impressive, and an asset to any organization ! Certainly the most affable and result oriented co worker.
Vijay Sharma
Ritu Ma'am has a very good leadership quality. She has exceptional expertise in coaching and motivation too. Any employee would be lucky to have Ritu as a manager.
Vivek Gaur, PMP
During my tenure with Ritu, I found her to be very hardworking, intelligent and articulate colleague and a strong leader to her team. Ritu seemed to find the right balance of pushing her team to drive results, and also modeling care for people. Her ability to have a voice in strategic conversations, influence across verticals and execute results, was incredibly impressive, and an asset to any organization ! Certainly the most affable and result oriented co worker.
Vijay Sharma
Ritu Ma'am has a very good leadership quality. She has exceptional expertise in coaching and motivation too. Any employee would be lucky to have Ritu as a manager.
Vivek Gaur, PMP
During my tenure with Ritu, I found her to be very hardworking, intelligent and articulate colleague and a strong leader to her team. Ritu seemed to find the right balance of pushing her team to drive results, and also modeling care for people. Her ability to have a voice in strategic conversations, influence across verticals and execute results, was incredibly impressive, and an asset to any organization ! Certainly the most affable and result oriented co worker.
Vijay Sharma
Ritu Ma'am has a very good leadership quality. She has exceptional expertise in coaching and motivation too. Any employee would be lucky to have Ritu as a manager.
Experience
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Director
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Sep 2019 - Present
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Sr. Manager Business Development
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Jun 2014 - Sep 2019
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Lead - Client Services
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Jul 2010 - Jun 2014
Brought in and manage human resource consulting services to clients . Managed key clients like Honeywell International, Sitel, Capita, Aricent Technologies, Quinnox, Mersk, Cognizant, Birla Soft, Atos, Tech Mahindra ,Chola Risk and HCL. Brought in and manage human resource consulting services to clients . Managed key clients like Honeywell International, Sitel, Capita, Aricent Technologies, Quinnox, Mersk, Cognizant, Birla Soft, Atos, Tech Mahindra ,Chola Risk and HCL.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Care Officer
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May 2009 - Jun 2010
Assigned to manage customer service for US banking process of resolving billing, credit card, disputes and balance enquiries; responsible for up-selling and cross selling of various card products to clients consistently achieving customer satisfaction Assigned to manage customer service for US banking process of resolving billing, credit card, disputes and balance enquiries; responsible for up-selling and cross selling of various card products to clients consistently achieving customer satisfaction
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Vantage Consultancy
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Human Resource Recruiter
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Nov 2006 - Jan 2009
Appointed to hire out-bound and inbound executives for clients Intelnet, Intellicom Contact Center, Teleperformance, Genpact, Auxicogent; put in place proactive hiring policy to over-accomplish targets Appointed to hire out-bound and inbound executives for clients Intelnet, Intellicom Contact Center, Teleperformance, Genpact, Auxicogent; put in place proactive hiring policy to over-accomplish targets
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Education
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2009 - 2011
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Human Resources Management and Services -
2007 - 2008
Delhi University
Diploma, Mass Communication/Media Studies -
2004 - 2007
Delhi University
Bachelor's degree, Political Science
Community
