Experience

Saraswati Accountants

• Software Development
• 1 - 100 Employee

• HR Manager

  • Dec 2016 - Present

  Having 12+ years of experience in HR Domain.Currently associated with Saraswati Accountants Software Pvt Ltd one of 5 Star Certified Tally Partner of Tally Solutions. Handling the HR Department which includes the complete HR Generalist Activities (Policy framing,attendance and leave management,appraisal policies ,Recruitment,Retention of employees,grievance handling,reward and recognition,Training and development of existing and new staff. Simultaneously handling the personality development sessions,career counselling sessions of our Tally authorized learning institutes at different locations. With that engaged in the documentation of Govt.Projects like PMKVY and DDU-GKY. Show less



SANCHAY TECH

• India
• IT System Custom Software Development
• 1 - 100 Employee

• Head of Operations

  • Nov 2014 - Jul 2016

  • Operations Role-Project Management, Procedure and Formats framing, Policy framing, Client Coordination, Maintenance of Sales report • HR Role-Preparation of JD, Job Posting, Head-hunting, Preparation of Offer and Appointment letter, Joining Formalities, Leave Management, Training and Development • Admin Role- Preparation of MIS, Documentation • Operations Role-Project Management, Procedure and Formats framing, Policy framing, Client Coordination, Maintenance of Sales report • HR Role-Preparation of JD, Job Posting, Head-hunting, Preparation of Offer and Appointment letter, Joining Formalities, Leave Management, Training and Development • Admin Role- Preparation of MIS, Documentation



Jobs Expert

• United States
• Research Services
• 1 - 100 Employee

• HR Recruiter

  • Apr 2014 - Nov 2014

  END TO END RECRUITMENT,PREPARATION OF MIS,OFFICE MANAGEMENT END TO END RECRUITMENT,PREPARATION OF MIS,OFFICE MANAGEMENT



Sin-Tech Electronic

• India
• Consumer Services

• Sr. HR-ADMIN Executive

  • Nov 2009 - Mar 2013

  OFFICE MANAGEMENT,RECORD-KEEPING,JOINING FORMALITIES OF NEW EMPLOYEES,PAYROLL PROCESSING,POLICY FRAMING,TRAINING & RECRUITMENT OFFICE MANAGEMENT,RECORD-KEEPING,JOINING FORMALITIES OF NEW EMPLOYEES,PAYROLL PROCESSING,POLICY FRAMING,TRAINING & RECRUITMENT



HDFC Bank

• India
• Banking
• 700 & Above Employee

• Phone Banking Officer

  • Apr 2008 - Oct 2009

  INBOUND PROCESS:- PROVIDE INFORMATION TO THE CUSTOMER ABOUT THEIR ACCOUNTS LIKE:-OPENING-CLOSING OF A/C,DAILY TRANSACTIONS,REQUEST FOR BANK ACCOUNT STATEMENT,CHEQUE BOOKS,DEBIT CARD,NET-BANKING etc . & SELLING OF FIXED DEPOSITS,LOANS & CREDIT CARDS. INBOUND PROCESS:- PROVIDE INFORMATION TO THE CUSTOMER ABOUT THEIR ACCOUNTS LIKE:-OPENING-CLOSING OF A/C,DAILY TRANSACTIONS,REQUEST FOR BANK ACCOUNT STATEMENT,CHEQUE BOOKS,DEBIT CARD,NET-BANKING etc . & SELLING OF FIXED DEPOSITS,LOANS & CREDIT CARDS.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Call Center Representative

  • Feb 2007 - Mar 2008

  WORKED FOR HUTCH INBOUND PROCESS:- PROVIDE INFORMATION TO THE CUSTOMERS FOR NEW POSTPAID PLANS,ROAMING CHARGES,CALLING CARDS, DIFFERENT BONUS CARDS ,ASSIST CUSTOMERS IN THEIR MOBILE INTERNET SETTINGS,RETAIN THE VALUABLE POSTPAID CUSTOMERS & SOMETIMES TOOK THE ESCALATION CALLS & SATISFY THE CUSTOMERS. WORKED FOR HUTCH INBOUND PROCESS:- PROVIDE INFORMATION TO THE CUSTOMERS FOR NEW POSTPAID PLANS,ROAMING CHARGES,CALLING CARDS, DIFFERENT BONUS CARDS ,ASSIST CUSTOMERS IN THEIR MOBILE INTERNET SETTINGS,RETAIN THE VALUABLE POSTPAID CUSTOMERS & SOMETIMES TOOK THE ESCALATION CALLS & SATISFY THE CUSTOMERS.