Experience

Emoha

• India
• Wellness and Fitness Services
• 100 - 200 Employee

• Head Of Customer Relations



Emoha

• India
• Wellness and Fitness Services
• 100 - 200 Employee

• Head of Customer Relationship Management

  • Oct 2019 - Present

  In addition to the role of Events and Engagement head, the following additional responsibilities were undertaken- Part of the operational leadership team involving day to day tactical and long term strategic decisions.- As a startup, got an opportunity to learn other roles including managing and operations, which entails operationally leading a team of 40 highly trained resources specialised in holistic care.

• Head of Events and Engagement

  • Oct 2019 - Present

  - Built interpersonal relationships with guests/ celebrity speakers to ensure a high level of engagement and repeat shows- Instrumental in setting up events and engagement as a function that plays a pivotal role in customer retention and opens avenues for new acquisitions. - Successfully organised 1200+ live/online events featuring a variety of SME's. - Being one of the first few members of a startup and hence, blue-skied to conceive a holistic approach to a go-to-market plan. USP.