Ritu Agarwal

Senior Area Manager at LEAD School
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • Hindi -
  • English -

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Experience

    • India
    • Education Administration Programs
    • 700 & Above Employee
    • Senior Area Manager
      • Aug 2020 - Present

       Responsible for development of business in Mumbai region by partnering with eligible State Board/CBSE Schools.  Understand the School Owner Persona and conduct presentations with an In-depth understanding of Lead Product & Integrated solution and its impact on student learning.  Negotiating terms of traits and to maximize win-win for successful partnership with Lead School’s mission and handover to Key Account Team after collection of 1st Tranche payment.  Maintain the CRM with timely and accurate information about the school.  Ensuring High customer NPS across all partner schools.  Forecast, Review Client Data, Track key account metrics and clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholder.  Responsible for expanding relationships with existing accounts by proposing organization approved solutions that meet the needs and objectives in a successful and timely manner. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Sales Specialist
      • Aug 2017 - Oct 2018

      • Account Management: Develop business alliances with sellers to bridge selection gaps and grow their business on Amazon by driving inputs on the selling & fulfillment model, stock planning, pricing strategy, marketing investments & participation in Amazon sale events. • Responsible for the addition of Regional and large brands ‘Hero Sellers’ with established customer equity. Getting high priority selection (products) in stock at desirable price points • Driving models like Fulfillment by Amazon (FBA- Warehousing model), Seller Flex (Warehouse at seller premise), Cluster Replication (Pan India FBA model) for North Region to provide better Selling experience and also to increase profitability for sellers & customers both. • Managing Post Launch engagement with sellers on key metrics: GMS, FBA GV% (Glance Views), Sku threshold, Fill Rate, CIS Impact and Sponsored Ads (Internal ad tool for sellers) • Strategize business growth for a specific set of sellers by conducting deep-dive analysis on the seller’s account and meeting them in person for Amazon Sale events. Show less

    • India
    • Software Development
    • 700 & Above Employee
    • Key Account Manager
      • Apr 2015 - Nov 2016

      Handling Men’s Fashion (Watches, Apparels, Lifestyle) with around sixty plus vendors spread across West Region (Mumbai, Aurangabad, Pune, Nagpur) with average monthly business of 2.5 Cr. Review of daily sales report, week on week sales comparison, competition analysis, conversion report and accordingly suggest action plan to improve sales numbers. Analysing and improving Seller rating and Customer experience. CPS (Contact per suborder) and NPS(Net Promoter Score) – seller experience indices. Suggesting discount structures, promotions and competent strategies to seller to compete with current market trend without making loss. Focused to develop the private label brands and to bring in more labels, whilst competing in marketplace with the standard label brands and developing more Sellers with the existing ones. Ensuring correction in catalogue against slow movers and returns. Inventory management, Catalogue updation and management for categories in Fashion & Lifestyle. Show less

    • India
    • Oil and Gas
    • 700 & Above Employee
    • Buyer
      • Apr 2013 - Feb 2015

      • Sales & Margin a. Deliver budgeted Sales & Margin for all Sales Channels (Floor, Kirana & Bulk) b. To identify trends, gaps & areas of improvement by monthly review of Sales at category & Vendor level. • Pricing & Promotion a. Ensure the schemes are implemented at all stores based on the level of competition at each store. b. Build a price-leader perception in the minds of customers offering best value while retaining margin. c. Plan promotions with Vendors and passing them through Mailers, Deal of the week among other activities. • Vendor Management & Negotiation a. Negotiate TOT (Terms of traits) on parameters like Visibility, On-invoice margin, Backend and other supports. b. Vendor Review: Periodical review of sales, margins, category share, promotions support & fill rates and take corrective action wherever needed. c. Generate maximum revenue from other income by selling category space. Show less

    • Design Researcher
      • Aug 2012 - Mar 2013

      Marketing Projects, Branding, Office Design, Research Based Projects. Marketing Projects, Branding, Office Design, Research Based Projects.

    • Researcher, Script Writer, Assistant Director
      • Jan 2012 - Feb 2013

      Research, Script writing, Production, Short films, Direction. Research, Script writing, Production, Short films, Direction.

Education

  • NIFT
    Master of Desgin, Research in Design, Indian Handicraft, Space & Interactive Design,
    2010 - 2012
  • University of Allahabad
    Bachelor's degree, Fashion/Apparel Design
    2007 - 2010
  • Girl's High School & College, Allahabad
    1993 - 2007

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