Experience

Flolab

• Indonesia
• Design Services
• 1 - 100 Employee

• Founder & Design Director

  • Jul 2016 - Present

  - Managing and growing a high performing design team of 3 to 20 people over 7 years, while working with tech startups, government organizations, state-owned enterprises, banks, and corporates to innovate business solutions through design. - Leading multiple projects simultaneously, overseeing business operations, design direction, and mentoring and coaching team members for personal and professional development. - Create processes for project kickoff, design roadmapping, project… Show more - Managing and growing a high performing design team of 3 to 20 people over 7 years, while working with tech startups, government organizations, state-owned enterprises, banks, and corporates to innovate business solutions through design. - Leading multiple projects simultaneously, overseeing business operations, design direction, and mentoring and coaching team members for personal and professional development. - Create processes for project kickoff, design roadmapping, project management, hiring and onboarding, resulting in a reduction in design turnaround time as well as time-to-hire. - Managing partnerships and client relationships, networking to generate sales, and set product goals and strategies to ensure success on all projects. Collaborating with stakeholders to define product vision and roadmap, resulting in an increase in user engagement as well as business revenues. - Regular 1 on 1’s with team members and planning company social events to maintain a highly motivated and positive work environment and work culture, which contributes to an increase in employee retention. - Successfully dabbling in social media marketing, hiring a team to run social media campaigns and strategize for content on a weekly basis. - Notable projects include Wikimedia, BPJamsostek, Ayoconnect, Brick, Bukukas/Tokko, Indivara, KPK Show less - Managing and growing a high performing design team of 3 to 20 people over 7 years, while working with tech startups, government organizations, state-owned enterprises, banks, and corporates to innovate business solutions through design. - Leading multiple projects simultaneously, overseeing business operations, design direction, and mentoring and coaching team members for personal and professional development. - Create processes for project kickoff, design roadmapping, project… Show more - Managing and growing a high performing design team of 3 to 20 people over 7 years, while working with tech startups, government organizations, state-owned enterprises, banks, and corporates to innovate business solutions through design. - Leading multiple projects simultaneously, overseeing business operations, design direction, and mentoring and coaching team members for personal and professional development. - Create processes for project kickoff, design roadmapping, project management, hiring and onboarding, resulting in a reduction in design turnaround time as well as time-to-hire. - Managing partnerships and client relationships, networking to generate sales, and set product goals and strategies to ensure success on all projects. Collaborating with stakeholders to define product vision and roadmap, resulting in an increase in user engagement as well as business revenues. - Regular 1 on 1’s with team members and planning company social events to maintain a highly motivated and positive work environment and work culture, which contributes to an increase in employee retention. - Successfully dabbling in social media marketing, hiring a team to run social media campaigns and strategize for content on a weekly basis. - Notable projects include Wikimedia, BPJamsostek, Ayoconnect, Brick, Bukukas/Tokko, Indivara, KPK Show less



Skills Union

• Singapore
• Professional Training and Coaching
• 1 - 100 Employee

• Adjunct Instructor

  • Apr 2021 - Aug 2022

  - Design Instructor at the 6 month User Experience & Product Management course at Skills Union Singapore (affiliated with Nanyang Technology University) - Coached and mentored students who took up the UX & Product Management course to transition their careers and find jobs in the design industry - Helped them improve UX and UI skills and create portfolios that could help them land their first job as a UX Designer - Design Instructor at the 6 month User Experience & Product Management course at Skills Union Singapore (affiliated with Nanyang Technology University) - Coached and mentored students who took up the UX & Product Management course to transition their careers and find jobs in the design industry - Helped them improve UX and UI skills and create portfolios that could help them land their first job as a UX Designer



Independent/Freelance

• Greater Jakarta Area, Indonesia

• UX Designer

  • Sep 2014 - Aug 2016

  While freelancing as a UX Designer, Ritika worked for startups in India like Hopscotch.in, MakeMyTrip.com, AskMe Pay, Proptiger.com, BobbleApp.com, and more. While freelancing as a UX Designer, Ritika worked for startups in India like Hopscotch.in, MakeMyTrip.com, AskMe Pay, Proptiger.com, BobbleApp.com, and more.



Tata 1mg

• India
• Technology, Information and Internet
• 700 & Above Employee

• UX Design Manager

  • Dec 2014 - Apr 2015

  - Led all design efforts for the redesign of the HealthKartPlus (now 1mg) Android and Windows apps. - Built a Medicine Reminder app, working closely with the product, engineering and QA team to build Android and iOS apps. - Primarily involved in overlooking the Product design at HealthKartPlus along with managing a small team of designers. - Led all design efforts for the redesign of the HealthKartPlus (now 1mg) Android and Windows apps. - Built a Medicine Reminder app, working closely with the product, engineering and QA team to build Android and iOS apps. - Primarily involved in overlooking the Product design at HealthKartPlus along with managing a small team of designers.



Codecademy

• United States
• E-Learning Providers
• 200 - 300 Employee

• Design Intern

  • Jan 2014 - May 2014

  Primarily involved in defining the user interface of the web product and working closely with the design and development team to deliver a high quality product for all users. Also worked on the user experience for mobile prototypes for the Codecademy mobile application. Primarily involved in defining the user interface of the web product and working closely with the design and development team to deliver a high quality product for all users. Also worked on the user experience for mobile prototypes for the Codecademy mobile application.



The New School

• United States
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Aug 2013 - Dec 2013

  Teaching Assistant for courses: Interaction Core: Lab (Web development with HTML and CSS) Drawing/Imaging (Digital Imaging with Adobe Photoshop and Illustrator) Teaching Assistant for courses: Interaction Core: Lab (Web development with HTML and CSS) Drawing/Imaging (Digital Imaging with Adobe Photoshop and Illustrator)



Huge

• United States
• Business Consulting and Services
• 500 - 600 Employee

• Interaction Design Trainee

  • Jun 2013 - Aug 2013

  - Wnt in for an intensive two-month UX School program where we worked in a team to design an app for a flea market in NYC. - We followed an end-to-end design process, right from research to design, prototyping to pitching and presenting the design work to clients. - Wnt in for an intensive two-month UX School program where we worked in a team to design an app for a flea market in NYC. - We followed an end-to-end design process, right from research to design, prototyping to pitching and presenting the design work to clients.



Fab.com

• Technology, Information and Internet
• 1 - 100 Employee

• UX Designer

  • Nov 2011 - Jul 2012

  - Worked on the user experience of the customer facing website of Fab.com. - Worked closely with the Product Manager to brainstorm solutions for new product features and product improvements - Coordinated with front-end as well as backend developers for a seamless userflow and pixel perfect implementation of designs. - Worked together with QA team to test features before launching them for all users. - Had a good understanding of the brand's design language and match up to it in… Show more - Worked on the user experience of the customer facing website of Fab.com. - Worked closely with the Product Manager to brainstorm solutions for new product features and product improvements - Coordinated with front-end as well as backend developers for a seamless userflow and pixel perfect implementation of designs. - Worked together with QA team to test features before launching them for all users. - Had a good understanding of the brand's design language and match up to it in all design concepts. Show less - Worked on the user experience of the customer facing website of Fab.com. - Worked closely with the Product Manager to brainstorm solutions for new product features and product improvements - Coordinated with front-end as well as backend developers for a seamless userflow and pixel perfect implementation of designs. - Worked together with QA team to test features before launching them for all users. - Had a good understanding of the brand's design language and match up to it in… Show more - Worked on the user experience of the customer facing website of Fab.com. - Worked closely with the Product Manager to brainstorm solutions for new product features and product improvements - Coordinated with front-end as well as backend developers for a seamless userflow and pixel perfect implementation of designs. - Worked together with QA team to test features before launching them for all users. - Had a good understanding of the brand's design language and match up to it in all design concepts. Show less