Ritika Prasad
Customer Success Manager at Matchbook AI- Claim this Profile
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Bio
Jayanthi Manikandan M.S.(Information Systems)
Ritika and I worked together on the same project at Whizlabs. She is professional and candid at the same time and this enabled me to establish a good rapport with her and the company which in turn enabled me to get the project completed on time. With her wonderful personality and a great professional attitude, she will surely be an asset to any organization.
Pradeep Singh
Ritika has proved to be both a talented technician and a dedicated mentor. We worked in different groups where Ritika demonstrated a deep knowledge of her field and a natural ability to share her expertise in a pleasant and comprehensible manner.
Krishna Srinivasan
Ritika has managed our products end-to-end. She is a very hard worker and always focused on her work.
Jayanthi Manikandan M.S.(Information Systems)
Ritika and I worked together on the same project at Whizlabs. She is professional and candid at the same time and this enabled me to establish a good rapport with her and the company which in turn enabled me to get the project completed on time. With her wonderful personality and a great professional attitude, she will surely be an asset to any organization.
Pradeep Singh
Ritika has proved to be both a talented technician and a dedicated mentor. We worked in different groups where Ritika demonstrated a deep knowledge of her field and a natural ability to share her expertise in a pleasant and comprehensible manner.
Krishna Srinivasan
Ritika has managed our products end-to-end. She is a very hard worker and always focused on her work.
Jayanthi Manikandan M.S.(Information Systems)
Ritika and I worked together on the same project at Whizlabs. She is professional and candid at the same time and this enabled me to establish a good rapport with her and the company which in turn enabled me to get the project completed on time. With her wonderful personality and a great professional attitude, she will surely be an asset to any organization.
Pradeep Singh
Ritika has proved to be both a talented technician and a dedicated mentor. We worked in different groups where Ritika demonstrated a deep knowledge of her field and a natural ability to share her expertise in a pleasant and comprehensible manner.
Krishna Srinivasan
Ritika has managed our products end-to-end. She is a very hard worker and always focused on her work.
Jayanthi Manikandan M.S.(Information Systems)
Ritika and I worked together on the same project at Whizlabs. She is professional and candid at the same time and this enabled me to establish a good rapport with her and the company which in turn enabled me to get the project completed on time. With her wonderful personality and a great professional attitude, she will surely be an asset to any organization.
Pradeep Singh
Ritika has proved to be both a talented technician and a dedicated mentor. We worked in different groups where Ritika demonstrated a deep knowledge of her field and a natural ability to share her expertise in a pleasant and comprehensible manner.
Krishna Srinivasan
Ritika has managed our products end-to-end. She is a very hard worker and always focused on her work.
Credentials
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Generative AI Fundamentals
GoogleSep, 2023- Nov, 2024 -
Introduction to Generative AI
GoogleSep, 2023- Nov, 2024 -
Introduction to Large Language Models
GoogleSep, 2023- Nov, 2024 -
Introduction to Responsible AI
GoogleSep, 2023- Nov, 2024 -
Responsible AI: Applying AI Principles with Google Cloud
GoogleSep, 2023- Nov, 2024
Experience
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Matchbook AI
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Nov 2021 - Present
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Coffee and Conversations
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India
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Entertainment Providers
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1 - 100 Employee
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Technical Lead
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Nov 2019 - Nov 2021
1. Managed the launch of an online magazine starting with web hosting (GoDaddy), WordPress setup and customization, plugins management, theme management, theme customization, site layout, etc. 2. Handling monthly launches, website maintenance, analytics, customization, newsletter setup, etc. 3. Managing social media marketing and search engine optimizations (SEO, SMM) 4. Key results achieved are quarterly organic growth of 20-30% of users and an average number of pageviews growth of 30-40%. 5. This website serves a 10K+ audience base, supported by 50+ authors, 200+ articles, and 13+ editions to date. Show less
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VATS CREATIONS
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India
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Marketing Services
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1 - 100 Employee
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Advisor
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Aug 2018 - 2021
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PRIMOCYN EAU DIVINE, INC
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United States
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Customer Relationships Manager
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Jan 2020 - Apr 2020
1. Managed customer relationship using Zoho with 2K+ customers based using MLM marketing 2. Managed social media marketing campaign for the beauty and health product company - www.inovitta.com 1. Managed customer relationship using Zoho with 2K+ customers based using MLM marketing 2. Managed social media marketing campaign for the beauty and health product company - www.inovitta.com
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Whizlabs
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United States
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E-Learning Providers
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1 - 100 Employee
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Product Manager
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Sep 2014 - Mar 2018
1. Managed release of 15+ eLearning products with a team size of 5+ people2. Handled co-ordination with technical specialists (for enhancements), technical authors (for product creation), and content management using the LMS system (Moodle)3. Reviewed and managed web analytics, customer feedback, and social media feedback
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Technical Associate
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Apr 2011 - Aug 2014
* Support for Java Certification, Consulting , Company Facebook Page handling, * Blog about new topics in Java* Work in Moodle, Joomla and PHP for the company website and exam simulators* CRM Handling
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Tata Consultancy Services
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India
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IT Services and IT Consulting
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700 & Above Employee
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Trainee
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Apr 2003 - Sep 2003
Worked as a team member in a J2EE (involving technologies Servlet, JSP) based on internal website using multi-tier design approach on Enterprise Management Programme. Worked as a team member in a J2EE (involving technologies Servlet, JSP) based on internal website using multi-tier design approach on Enterprise Management Programme.
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Escorts Kubota Limited
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India
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Motor Vehicle Manufacturing
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700 & Above Employee
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Trainee
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May 1999 - Aug 1999
* Developed a working project of Company Leased House: Residential for Escorts Corporate Law Office at Faridabad for the summer training of BCA. The project was worked up on FoxPro ver 6.2 * Developed a project of Company Legal Cases for Escorts Corporate Law at Faridabad for the summer training of BCA. The project was worked up on Oracle. * Developed a working project of Company Leased House: Residential for Escorts Corporate Law Office at Faridabad for the summer training of BCA. The project was worked up on FoxPro ver 6.2 * Developed a project of Company Legal Cases for Escorts Corporate Law at Faridabad for the summer training of BCA. The project was worked up on Oracle.
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Community
