Ritesh Kumar Jha

Azure Administrator at NTT Global Networks
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Contact Information
us****@****om
(386) 825-5501
Location
South Delhi, Delhi, India, IN

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Credentials

  • Microsoft Certified Security Compliance and Identity fundamentals
    Microsoft
    May, 2022
    - Oct, 2024
  • Microsoft certified Azure Fundamentals
    Microsoft
    May, 2022
    - Oct, 2024
  • FOUNDATION OF BUSINESS AND ENTREPRENEURSHIP
    SkillFront
    Mar, 2022
    - Oct, 2024
  • ISO/IEC 27001 Information Security Associate
    SkillFront
    Mar, 2022
    - Oct, 2024
  • Cyber Security Fundamental
    IBM Skills Network
    Sep, 2021
    - Oct, 2024
  • Six Sigma White Belt Certification in Information Technology
    Aveta Business Institute
    Sep, 2021
    - Oct, 2024
  • Six Sigma Yellow Belt (SSYB)
    6sigmastudy - The global certification body for six sigma certifications
    Sep, 2021
    - Oct, 2024
  • CyberArk Certified Trustee
    CyberArk
    Aug, 2021
    - Oct, 2024
  • EDR - Foundation
    Qualys
    Aug, 2021
    - Oct, 2024
  • ITIL Foundation V4
    AXELOS Global Best Practice
    Aug, 2019
    - Oct, 2024
  • Microsoft Certified IT Professional: Server 2008 Administrator
    Microsoft
    Dec, 2014
    - Oct, 2024
  • Microsoft Certified Security Operation Analyst Associate
    Microsoft
    May, 2022
    - Oct, 2024

Experience

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Azure Administrator
      • Sep 2022 - Present

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Site Lead
      • Dec 2021 - Sep 2022

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Analyst - EUS & ECM
      • Feb 2020 - Dec 2021

      My job responsibilities involve in IT Operations Management and providing solutions to reoccurring problems impacting various endpoint compliance postures, Team Management, Driving Global Compliance Remediation action with 100+ Field engineers, working directly with GIT Leadership to create value in endpoint compliance & improve EUE, EUS  Working with Symantec AV, FireEye HX, Symantec DLP, Bitlocker, Bigfix, TITUS, CyberArk EPM and along with other Endpoint Control are maintained.  Identify compliance issues that require follow-up or investigation with OEM and Engineering Team on open issues.  Supporting Ground team while open WAR room for Red alert for any security tool.  Implement SLA driven mechanism for endpoint non-compliance remediation action which includes NC priority and risk impact parameters.  Maintain documentation of compliance activities, such as issue tracker and investigation outcomes.  Implement end user communication for enforcement of compliance standards to achieve improvement in endpoint compliance posture.  Handling and troubleshooting the OS Level and application level issues in endpoints.  Involving in internal reviews to ensure that compliance procedures are followed.  Handling team of 12 plus members for Remediation, Compliance Posture Validation & maintenance, perform data analytics to evaluate enterprise endpoint compliance posture for remediation actions.  Disseminate written policies and SOP's related to compliance activities.  File appropriate compliance report with internal process adherence team.  Mentoring & imparting knowledge for budding team members by conducting trainings.  Taking care of Vulnerability Assessment (VA) at Endpoint Level. Show less

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Group Leader - DSS
      • Jul 2017 - Jan 2020

      Group Leader (Location Support, Desktop support) at AON . Gurgaon, India Location

    • Team Leader - DSS
      • Jul 2016 - Jun 2017

      Team Leader (Location Support, Desktop support) at AON . Gurgaon, India Location

    • Sr. Engineer - DSS
      • Apr 2015 - Jun 2016

      At Aon client side.

    • System Engineer - DSS
      • Oct 2012 - Apr 2015

      System Engineer at Aon client side.

Education

  • Janardan Rai Nagar Rajasthan Vidyapeeth University
    Bachelor’s Degree, Computer Science
    2010 - 2015

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