Rita Zouein

Product Manager at Capital Banking Solutions
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Location
LB
Languages
  • Français -
  • Anglais -
  • Arabe -
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Experience

    • France
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Product Manager
      • Jul 2014 - Present

      • Owning the following modules: Payments (Internal, SWIFT, SEPA, RTGS, ACH), Cash Operations, Reconciliation, Card Management, Treasury Operations (Placements and Borrowings), Discounted Bills, Check Management.• Own the product roadmap and prioritize features to support ongoing delivery, sales/marketing initiatives, and other client commitments of the assigned Core Banking solution.• Responsible for the vision, strategy and build of a key section of the owned modules, to ensure it can scale to banks of all sizes, and all types, globally.• Drive creative resolution of escalated project issues with optimal business outcome across multiple internal and external stakeholders.• Research, gather, and define product requirements from discussions with internal product development teams, bank customers, prospects and others to assess in terms of existing capabilities and shape the roadmap.• Write market requirements documents that effectively communicate requirements to Technical Product Management, R&D, and other relevant technical teams.• Support project implementations and sales teams as subject matter expert for the Core Banking space and the assigned products.• Undertake training for colleagues and partners.• Introducing products to customers and potential customers by conducting pre-sales presentations Show less

    • Senior Business Analyst
      • Jan 2008 - Jun 2014

      • Validate the business requirements written by the consultants in responsive to a client need to be then sent to development for execution.• Conduct banking training on new products and functionalities to our consultants, to our development team, and our clients inside and outside Lebanon.• Define, develop and complete business test scenario: Set the different test scenarios for the projects and demands required and complete the tests to ensure that what was required matches what was developed.• Assist in enforcement of project deadlines and schedules.• Create and update documentation of the functionalities of the banking products.• Share acquired skills with colleagues through formal and informal channels.• Prepare weekly progress report. Show less

    • Lebanon
    • Banking
    • 1 - 100 Employee
    • Internal Auditor
      • May 2001 - Jan 2008

      • Assisting in the preparation of the year-end financial & audit report, and its follow up at mid-year • Assisting in the audit of the credit files and documents. • Analysis of the collaterals, credit classification, execution of the credit committee decisions, missing documents, and others. • Reviewing the branches' accounting vouchers. • Assisting in the preparation of the money laundering reports. • Inspection at branches: Cash, ATM, bills, opening of accounts, checkbooks, savings, different registers, and others. • Assisting in control on the Human Resources department: Payroll, taxes, allowances, indemnities, and others. Show less

Education

  • Notre Dame University - Louaize (NDU)
    Bachelor degree, Banking and Finance
    1997 - 2001

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