Rita Wilson

Operations Coordinator to the Chief Operations Officer at Crossnore Communities for Children
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Location
Pfaftown, North Carolina, United States, US

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Credentials

  • Needles Legal Case Management Software Certification
    Needles Legal Case Management
  • North Carolina Notary Public
    North Carolina Secretary of State
  • The National Center for Housing Management (NCHM) certification
    National Center for Housing Management
  • US Department of Housing and Urban Development (HUD) certification
    U.S. Department of Housing and Urban Development

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Operations Coordinator to the Chief Operations Officer
      • Aug 2022 - Present

      Provides high-level coordination for the day-to-day administrative and operational activities, assisting the Chief Operating Officer (COO) and Operations Leadership teams. Shall design, project manage, and shepherd all assigned Operations divisional projects. Assists in the compilation of the PQI metrics for the Operations Division and supports Crossnore's commitment to Inclusion, Diversity, Equity, and Anti Racism in operational practice. Tracks program expenditures, manage employee leases, project manages maintenance tracking system, and organizes events or meetings related to the program. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Senior Executive Administrator to the Chief Executive Officer
      • Jan 2019 - Aug 2022

      Oversee daily operations for three building contractor offices in North Carolina and Washington, D.C. Supervise contract signings, liaison with lenders to confirm financing, and communicate with insurance carriers to verify coverage for commercial and residential construction, renovations, and demolitions. Oversee daily operations for three building contractor offices in North Carolina and Washington, D.C. Supervise contract signings, liaison with lenders to confirm financing, and communicate with insurance carriers to verify coverage for commercial and residential construction, renovations, and demolitions.

    • Paralegal for Attorney/ Owner
      • Nov 2017 - May 2019

      Managed all aspects of the law office, including budgeting, accounts payable/receivable, and supply ordering. Reconciled client accounts and handled balances and deposits. Met with clients to assess needs, researched and verified client information for court proceedings, followed up on retained services, and discussed case timelines. Managed all aspects of the law office, including budgeting, accounts payable/receivable, and supply ordering. Reconciled client accounts and handled balances and deposits. Met with clients to assess needs, researched and verified client information for court proceedings, followed up on retained services, and discussed case timelines.

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Legal Assistant for Partner
      • Sep 2015 - Oct 2017

      Supervised all aspects of office management, including supply purchasing and other related activities. Conducted initial client interviews, verified information, and recorded client data into the database. Managed insurance claims and medical record requests to the Social Security Administration, insurance companies, and service providers. Educated and guided clients through case development. Supervised all aspects of office management, including supply purchasing and other related activities. Conducted initial client interviews, verified information, and recorded client data into the database. Managed insurance claims and medical record requests to the Social Security Administration, insurance companies, and service providers. Educated and guided clients through case development.

    • Legal Assistant for Partner
      • Nov 2010 - May 2016

      Oversaw approximately 600 cases for the Social Security/Disability Department. Acted as the first point of contact for clients and responded to insurance companies’ inquiries about disability cases. Trained paralegals to support attorneys during court appearances, client interviews, and consultations. Oversaw approximately 600 cases for the Social Security/Disability Department. Acted as the first point of contact for clients and responded to insurance companies’ inquiries about disability cases. Trained paralegals to support attorneys during court appearances, client interviews, and consultations.

    • Assistant On-Site Property Manager
      • Jul 2002 - Apr 2009

      Developed and implemented quality analyses and audits for three income-based family and senior housing complexes in accordance with state and federal regulatory systems and guidelines. Obtained US Department of Housing and Urban Development (HUD) and The National Center for Housing Management (NCHM) certifications. Managed office and maintenance staff. Completed recruit onboarding tasks, including applicant interviews, background checks, orientations, and performance reviews. Tracked rental payments and evictions to determine each property's financial progress. Show less

Education

  • Campbell University
    Master of Divinity
    2019 - 2023
  • Winston-Salem State University
    Bachelor of Fine Arts, Mass Communications and English Literature

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