UX Researcher

• Apr 2022 - Present

Currently having the opportunity to plan and execute various research activities, gathering insights and conclusions and turning them into outcomes to help the design projects I’ve been involved, such as stakeholders and users interviews, benchmark, personas, service safari, customer journey, user flowchart, surveys, low and mid-fi wireframing, user testing - both quantitative and qualitative -, focus groups, design thinking workshops, among others, within several different industries -… Show more Currently having the opportunity to plan and execute various research activities, gathering insights and conclusions and turning them into outcomes to help the design projects I’ve been involved, such as stakeholders and users interviews, benchmark, personas, service safari, customer journey, user flowchart, surveys, low and mid-fi wireframing, user testing - both quantitative and qualitative -, focus groups, design thinking workshops, among others, within several different industries - banking, energy, fintech, non-profit, and others. Show less Currently having the opportunity to plan and execute various research activities, gathering insights and conclusions and turning them into outcomes to help the design projects I’ve been involved, such as stakeholders and users interviews, benchmark, personas, service safari, customer journey, user flowchart, surveys, low and mid-fi wireframing, user testing - both quantitative and qualitative -, focus groups, design thinking workshops, among others, within several different industries -… Show more Currently having the opportunity to plan and execute various research activities, gathering insights and conclusions and turning them into outcomes to help the design projects I’ve been involved, such as stakeholders and users interviews, benchmark, personas, service safari, customer journey, user flowchart, surveys, low and mid-fi wireframing, user testing - both quantitative and qualitative -, focus groups, design thinking workshops, among others, within several different industries - banking, energy, fintech, non-profit, and others. Show less

SAP HCM Consultant

• Sep 2019 - Apr 2022

Implementation and maintenance projects in SAP HCM and SuccessFactors softwares in different business sectors. My role allows me to perform functional analysis, requirements gathering, software configuration, testing and training sessions to key-users. Recently I had the opportunity to configure a client’s recruitment website, within the SuccessFactors technology and had contact with HTML. Implementation and maintenance projects in SAP HCM and SuccessFactors softwares in different business sectors. My role allows me to perform functional analysis, requirements gathering, software configuration, testing and training sessions to key-users. Recently I had the opportunity to configure a client’s recruitment website, within the SuccessFactors technology and had contact with HTML.

HR Intern

• Sep 2018 - Mar 2019

As an intern, I managed internal recruitment and training processes, administrative support and onboarding of new employees. As an intern, I managed internal recruitment and training processes, administrative support and onboarding of new employees.

HR Summer Intern @ Training and Development Department

• Jul 2018 - Aug 2018