Category Specialist at Swogo - Health, Beauty, Pets, Groceries & Fashion

• Aug 2022 - Present

Over 100 retail leaders drive profitable growth with Swogo. Brands like Decathlon, Sephora, Media Markt, John Lewis, Argos, Petco and Staples make millions in incremental margin using Swogo’s automated cross-sell bundles.Using a unique approach that focuses on understanding a retailer’s product assortment - Swogo Product Graph ™ combined with machine learning and AI algorithms have surpassed 10 billion bundle recommendations in 2020.Swogo has been featured in The Financial Times, Entrepreneur and Business Insider.Main customers: El Corte Inglés, Sephora, Douglas, Primor, Marionnaud, Petco Mexico and Chile• Managing workflows and evaluating KPIs • Answer technical support requests by email from Swogo Customers (Health, Beauty, Pets, Groceries & Fashion departments) • Become an expert in the Swogo system to make adjustments to bundle combinations and configurations based on data analysis and product research • Responsible for market research, product analysis and sales data evaluation with the purpose of optimising automated bundle recommendations and product quality assurance • Collaborate with customers on promotions, campaigns and product launches • Escalate requests to the engineering team to solve more complex issues • Frequent usage of Jira Software, Confluence, S3, Power BI, Grafana, Product Feed (csv and xml) Visual Studio Code and Excel• Elementary experience with Regex and JSON programming language • Update Swogo's knowledge base and internal documentation Show less

Category Specialist at Swogo - Home & DIY

• Jun 2021 - Aug 2022

Main customers: El Corte Inglés, Conforama, Harvey Norman, K-rauta

Audiovisual Translator

• Feb 2020 - Jun 2021

Tradutora Audiovisual EN/ES - PT:- Legendagem;- Dobragem;- Tradaptação.

Intern

• Oct 2019 - Jan 2020

Estágio curricular para a obtenção de grau de Mestre.Tradutora Audiovisual EN/ES - PT:- Legendagem;- Dobragem.

Volunteer Translator

• Oct 2017 - Feb 2020

Volunteer

• 2016 - Sep 2018

Translating online posts, itineraries and manifestos from Portuguese to English. Revising English texts written by others. Translating online posts, itineraries and manifestos from Portuguese to English. Revising English texts written by others.

Intern

• Jun 2017 - Sep 2017

Audiovisual Translation Intern Audiovisual Translation Intern

Volunteer

• 2016 - 2017

Assisting Erasmus students in multiple tasks, as well as event planning and organization. Assisting Erasmus students in multiple tasks, as well as event planning and organization.