Experience

PT Courts Indonesia Tbk

• Indonesia
• Retail Office Equipment
• 1 - 100 Employee

• Marcomm Supervisor

  • Nov 2014 - Present

  CRM: - Monitoring Call Center performance (call center located in the Courts Megastore branch Kota Harapan Indah Bekasi) - Receive weekly and monthly reports from the Call Center Team Leader - Handle Courts Social Media (Facebook: Courts Indoneia & Twitter: @courtsindonesia) - Follow up on customer complaints to the head of the related division that is still in-proccess PR: - Send media monitoring to all staff per day - Make monthly report media that already publish Courts articles in the form of power point - Prepare a press release for every important activities that companies do (example: release Grand Opening of Courts new branches, CSR activities, add value Courts, etc..) under the supervision Head of Marcom - Cooperating with a Radio to transmit the advertising spot, live reports, and talk show - Cooperating with several television channels to include the title credits, runing text, and other benefits in the television show (example: Ini Talk Show at NET Tv) Marketing: - Prepared a special promo for members (Home Club Members) - Formed a partnership with a merchant who can provide benefits to members (example: Old Town White Coffee, Hotel Santika Premiere Bekasi, Mom n Jo, Rimendi Photography, Diva Karaoke, Inul Vizta Karaoke) - Create reports the number of members and member transactions per month - Help Manager create marketing strategies and promotion (example: organized race children, cooking demos and competition, and other marketing programs). Show less



PT AXIS Telekom Indonesia

• Indonesia
• Telecommunications
• 300 - 400 Employee

• Social Media Specialist

  • Sep 2008 - Nov 2013

  * September 28th, 2008 as Call Center AXIS * May and June 2010 as Team Leader on Job Training Call Center AXIS * August 2010 – March 2011 as Blackberry Agent & Premium Services * March 2011 – November 2011 as Back Office AXIS * November 2011 – November 2013 as Social Media Expert * September 28th, 2008 as Call Center AXIS * May and June 2010 as Team Leader on Job Training Call Center AXIS * August 2010 – March 2011 as Blackberry Agent & Premium Services * March 2011 – November 2011 as Back Office AXIS * November 2011 – November 2013 as Social Media Expert