Experience

Finture

• Recreational Facilities
• 1 - 100 Employee

• Collections Specialist

  • Jun 2023 - Present

  Yup Card Collection Specialist: - Handling 1-7 days. - Contact via telephone, WhatsApp, SMS and email. - Tracking information about customers can't be contacted for more information. - Negotiate with customers for payment, full payment or partial payment. - Make a recap of promises to pay then follow up on payments. - Giving solutions and consequences based on customer problem. - Contact and verify the emergency number customer then leave the message. Yup Card Collection Specialist: - Handling 1-7 days. - Contact via telephone, WhatsApp, SMS and email. - Tracking information about customers can't be contacted for more information. - Negotiate with customers for payment, full payment or partial payment. - Make a recap of promises to pay then follow up on payments. - Giving solutions and consequences based on customer problem. - Contact and verify the emergency number customer then leave the message.



EasyCash Indonesia

• Indonesia
• Financial Services
• 1 - 100 Employee

• Collections Specialist

  • Jun 2022 - Jun 2023

  Easycash Collection Specialist: - Handling 1-7 days. - Contact via telephone and WhatsApp only. - Negotiate with customers for full payment today. - Make a recap of payment promises then follow up on payments. - Provide appropriate solutions and consequences based on customer problem. - Contact and verify the emergency number then leave the message. Easycash Collection Specialist: - Handling 1-7 days. - Contact via telephone and WhatsApp only. - Negotiate with customers for full payment today. - Make a recap of payment promises then follow up on payments. - Provide appropriate solutions and consequences based on customer problem. - Contact and verify the emergency number then leave the message.



Akulaku Indonesia

• Indonesia
• Financial Services
• 500 - 600 Employee

• Collections Specialist

  • Aug 2021 - May 2022

  Akulaku Collection Specialist: - Handling 31-60 days - Contact via telephone, WhatsApp, SMS and email. - Tracking information about customers can't be contacted. - Negotiate with customers for payment, full payment or partial payment. - Make a recap promise to pay then follow up on payments. - Giving solutions and consequences based on customer problem. - Contact and verify the emergency number then leave the message. Akulaku Collection Specialist: - Handling 31-60 days - Contact via telephone, WhatsApp, SMS and email. - Tracking information about customers can't be contacted. - Negotiate with customers for payment, full payment or partial payment. - Make a recap promise to pay then follow up on payments. - Giving solutions and consequences based on customer problem. - Contact and verify the emergency number then leave the message.