Rishikant Singh

Sales Marketing Consultant at Hitit
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Contact Information
us****@****om
(386) 825-5501
Location
Delhi, India, IN
Languages
  • Hindi -
  • English Full professional proficiency

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Tushar Bhagat

Rishikant is a thoughtful leader and self-driven professional, with expertise in different fields of the airline business. Highly conscientious in planning, follow-up, and implementation of high-value and critical projects. He has an opinion on varied subjects, is full of new ideas and grooms young talent.

Anji Undru

Mr Rishikanth Singh is a farsighted individual who looks beyond the problem with his analytical and creative bent of mind to find solution to complex problems through teamwork. His education in Finance and experience in regional to headquarter level marketing, sales, revenue management and special promotion makes him an excellent leader who can be depended upon to deliver the highest standards of performance in the most demanding situations His networking skills and leadership qualities makes him an ideal person to handle any independent business units.

Imran Shaik Najeebuddin

I place Rishikant among the rare individuals who are both technically capable and adept at managing people and organizations. His resourceful nature and calm approach came to the fore when he successfully managed several crisis situations including evacuations during the Israel-Lebanon war as Air India's station manager for Kuwait and Cyprus. Rishikant manages to enliven the atmosphere around him and makes new friends effortlessly. A popular figure in Air India, Mumbai, Rishikant became well known in most circles in Kuwait as well. I consider it a privilege to have associated with him.

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Experience

    • Türkiye
    • Software Development
    • 300 - 400 Employee
    • Sales Marketing Consultant
      • Oct 2021 - Present

      Sales and Marketing of SAAS of airline solutions from Hitit. Advisor and consulting interest.

    • Marketing HITIT hosted solution for airlines
      • Oct 2021 - Present

      Cost effective customer centric suite of PSS, Operations, Cargo, Crew Management, Accounting and with e-tickets for codeshare, interline, airline alliances and much more

    • India
    • Airlines and Aviation
    • 700 & Above Employee
    • GM Commercial, Northern Region
      • Mar 2020 - Sep 2020

      Marketing, Sales, Administration of most important region with revenues of $1bill, a quarter of network and over half of India region. Bulk of Vande Bharat and Bubble flights, Covid rescue missions from NR.

    • Offcg GM Commercial, Traffic Services
      • Feb 2019 - Feb 2020

      International Stations Advisor and Guide. Responsible for Passenger Handling policies, Regulatory developments, Customer experience and feedback management, Contact Center Monitoring and Contract Units. Cross department and commercial management initiatives ideator and problem solver.

    • DGM Commercial
      • Jan 2016 - Jan 2019

      STAR Customer Experience group, Passenger handling procedures, MPSA manual, IOSA/eIOSA Audit process, Feedback management, Call centre operations monitoring and contract administration, Departure Control Systems testing oversight, Active passenger services regulations and liaison with aviation authorities.

    • Coordinator - SFO Flight operations commencement
      • Oct 2015 - Dec 2015

      Bottoms up setup of SFO station and commence operations in 9 weeks. SFO-DEL nonstop with onwards to Bengaluru, India effective Dec 02, 2015, upon announcement by the Prime Minister of India on Sep 27, 2015 at SAP stadium, San Jose, CA, which too was initiated and coordinated. Brand promotion tag lines were Silicon Valley to Silicon city, Golden Gate to India Gate, Golden Gate to Golden Temple (connection to Amritsar holy city of North India) with considerable success.

    • Regional Manager - Americas
      • Aug 2014 - Oct 2015

      Attain cash profitability for region overseeing US & Canada flight operations, sales, marketing, administration, branding, public relations and customer service for Air India for entire Americas. Turnover US$ 200 Million. Image and cash profitability at Chicago, New York and Newark by enhancing revenues, reducing costs, building brand loyalty, improved processes, motivating team, create pull. Community outreach programme with Indian missions for promoting the humanitarian and… Show more Attain cash profitability for region overseeing US & Canada flight operations, sales, marketing, administration, branding, public relations and customer service for Air India for entire Americas. Turnover US$ 200 Million. Image and cash profitability at Chicago, New York and Newark by enhancing revenues, reducing costs, building brand loyalty, improved processes, motivating team, create pull. Community outreach programme with Indian missions for promoting the humanitarian and social responsibility activities of Air India winning loyalty. Air India won Premier Traveler and Global Traveler awards for Best regional airlines for Indian subcontinent/South Asia.

    • Manager - Midwest
      • Jul 2012 - Sep 2014

      Sales, Marketing, Publicity, PR and operational responsibility for the large Midwest region of US comprising 19 states. Sales growth at 25% to exceed $75 million. Close association with community and ethnic media with high social acceptance helping build brand loyalty and business. Institutional sales helped turnaround to substantial operational cash surplus, from ongoing cash losses of previous decade.

    • Dy. GM - Revenue Management, Commercial Dept, Passenger Strategic Business Unit
      • Jul 2007 - Nov 2012

      GDS distribution channel management. Revenue Management oversight across routes. Project Management team member coordinating implementation of an array of SITA's Passenger Services Solution. AI acheived STAR membership. Oversee a team of 20 for Passenger inventory management overseeing US$2Billion revenues, and team of 6 for GDS administration, BIDT outsourcing and Reservations-Inventory system testing. Member of Portfolio Mgmt. Advisory group and Codeshare synchronisation… Show more GDS distribution channel management. Revenue Management oversight across routes. Project Management team member coordinating implementation of an array of SITA's Passenger Services Solution. AI acheived STAR membership. Oversee a team of 20 for Passenger inventory management overseeing US$2Billion revenues, and team of 6 for GDS administration, BIDT outsourcing and Reservations-Inventory system testing. Member of Portfolio Mgmt. Advisory group and Codeshare synchronisation for AI in Star Alliance.

    • Manager - Kuwait & Cyprus
      • Mar 2004 - Jun 2007

      US$30 Million turnover station of Air India with 12 weekly flights, and separate 12 codeshare with Kuwait Airways. Turnover/carriage increase 50% in 3 years in competitive market. Directed 24 personnnel who managed 105 active IATA agents, and serviced over 50 Business/Commercial houses in Kuwait, and a GSA in Cyprus. Goodwill and brand consolidation as Manager-Kuwait & Cyprus. Led airlift of 2288 citizens from Cyprus in July 2006 in the Lebanon-Israel conflict, a… Show more US$30 Million turnover station of Air India with 12 weekly flights, and separate 12 codeshare with Kuwait Airways. Turnover/carriage increase 50% in 3 years in competitive market. Directed 24 personnnel who managed 105 active IATA agents, and serviced over 50 Business/Commercial houses in Kuwait, and a GSA in Cyprus. Goodwill and brand consolidation as Manager-Kuwait & Cyprus. Led airlift of 2288 citizens from Cyprus in July 2006 in the Lebanon-Israel conflict, a demanding and emotional experience.

  • Air India Limited
    • Mumbai Area, India
    • Sales Promotion Manager
      • 1995 - 1997

      Achieved sales growth of cent-percent by extensive field coverage of specialised and IATA travel agents, manpower recruitment firms, corporate/ business houses, and resident film industry and corporate CIPs using the location of Juhu-Centaur Hotel office to advantage. Achieved sales growth of cent-percent by extensive field coverage of specialised and IATA travel agents, manpower recruitment firms, corporate/ business houses, and resident film industry and corporate CIPs using the location of Juhu-Centaur Hotel office to advantage.

  • Air India
    • Mumbai Area, India
    • Dy. Manager - Traffic
      • Oct 1993 - Jul 1995

      Supervisor for passenger services at Mumbai International Airport for airlines handled by Air India, and Air India's own flights. Came with prior experince in Revenue Management, and subsquently went to Sales in North Mumbai achieving cent-per-cent growth y.o.y for 3 years. Supervisor for passenger services at Mumbai International Airport for airlines handled by Air India, and Air India's own flights. Came with prior experince in Revenue Management, and subsquently went to Sales in North Mumbai achieving cent-per-cent growth y.o.y for 3 years.

  • Air India Limited
    • Mumbai Area, India
    • Asst. Station Supdt - Commercial Dept
      • Jun 1987 - Oct 1993

      Sales and Space Management (now Revenue Management) of Air India's Gulf / US /EUR / Indian domestic flights by rotation. Substantially enhanced profitability by improving S.F. and yield. RBDs were split into region based classes to reflect varied yield ranges. Instituted motivational HR evaluation and enhanced accountability with great results. Sales and Space Management (now Revenue Management) of Air India's Gulf / US /EUR / Indian domestic flights by rotation. Substantially enhanced profitability by improving S.F. and yield. RBDs were split into region based classes to reflect varied yield ranges. Instituted motivational HR evaluation and enhanced accountability with great results.

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